Category: | Motorcycle Dealer |
Address: | 7959 E Main St, Reynoldsburg, OH 43068, USA |
Phone: | +1 614-864-0010 |
Site: | ktmwheelsports.com |
Rating: | 4 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed |
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Naaa Ja
I have been riding, racing, & repairing motorcycles for over 10 years. I make a living as a mechanic. I would like to describe my appalling experience with what has been the WORST motorcycle dealership I have EVER been to. As this is the only KTM dealer in the central ohio area, I needed a part quick, and called a few days ahead to make sure they had it in stock. The salesman assured me he had multiples in stock, for a front sprocket nut, and I made sure to speak clearly and pronunciate the proper bike model and year. 3 days after calling, I made the half hour journey to their store. I called once again to make sure it was in stock. Upon arriving, I asked for the part, and was quickly presented with a nut that was clearly different. I told the salesman that this looked different and was not correct. He assured me it was, and replied with an arrogant "Well thats it." Upon complaining to a couple of different people, the head honcho came out, and claimed he was the one that took my phone call 3 days prior. He said that the part numbers were similar except for the last 3 digits, I guess they only pay attention to the first half of the part number? I was visibly upset, told him that I just drove 30 minutes to get here, and had just bought parts previously a couple weeks before all of this. I was greeted with complete apathy, no apology, no trying to make things right, no discounts or anything. I could not believe how rude, careless & disrespectful the staff here are. "I have used MANY parts catalogs as a mechanic, they are really not that hard to use." Thats what I said to the saleman as I was proceded to leave the store- for good. His reply? "Im sorry you feel that way". This is the worst excuse for a motorcycle dealership I have ever witnessed. This place is a joke. Stick to selling chainsaws, motorcycles are clearly over your head. and on a side note: this place has some serious age discrimination/discrepancies going on. I have seen about 6 different employees there, all over 50 years old... I will be ordering parts online from now on. I dont care if I break down 100ft from their store, I will never spend another cent in this god-forsaken store.
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penguinflopmoto
This dealership I thought would be a good experience but it was far from that. Im not sure if I just caught the wrong time to be there but they had 4 husqvarna dirt bikes and 6 ktms. Im not sure also if this is just not the place to buy just dirt bikes but more lawn equipment because they did sell mowers, but basically the guy who was there at the time when we told him i was looking for an 85 he said very rudely "you do know these are competition bikes" and I responded with "ya" he then said the 85 is just a little bit bigger than the 65 which isnt completely wrong. If anyone had a good experience here please tell me because like I said i had a bad one.
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Timothy Bower
This has been the most disgusting & rude motorcycle repair shop I have ever been to. Unhelpful employees, ordering the wrong parts, & negative attitudes to boot. I wouldnt even trust this place to put a spark plug in my lawnmower, much less handle motorcycle repair. I should have listened to the other bad reviews before coming. So many 1-star reviews vs. 5-star reviews is suspicious, and i suspect they are adding their own good reviews. Most of the 5 star reviews have been posted in the same timeframe, by users having a single review (wheelsports only), and written in the same commercial-advertising fashion. I hope the BBB gets involved here
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Anthony Perrie
Rating them 5 stars because I cant rate them a 6! Best KTM dealership in the nation in my opinion. I have bought all of my bikes and power equipment from them for years and their selection and service has always been excellent. I dont typically waste my time critiquing the world on the internet like most hyper-particular, impossible to please, want something for nothing, he said-she said cyber-whiners. I would imagine this also holds true for the thousands and thousands of other satisfied Wheelsports customers who have done business with this dealership throughout the years. Keep up the great work Wheelsports!
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DL Cash
There may be other places you can buy a KTM or Husaberg in Ohio, but from my experience, Wheelsports is the best place. I have been doing business with Wally, Deb, Craig, and Marty for 10 years and I have found them to be highly knowledgeable about everything to do with these two brands, offroad bikes in general, and especially offroad racing. Wally is a former International Six Day racer and Marty is one of top regional racers and they regulary give back to the racing community. If you are looking for the very best in offroad bikes from someone that knows them intimately, then make the trip to Reynoldsburg.
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Randy Trace
What a Candy Store! When I first entered Wheelsports I could hardly believe how many new KTMs & Husabergs they stock. It has to be one of the best places in the nation to buy a new bike, service one or get the parts and accessories. At most other dealers you have to special order just about everything. Not here they stock what you need. Wheelsports also has #1 Selling Stihl Chainsaws & Lawn Equipment, #1 Rated Cub Cadet Snow Blowers & Lawn Equipment and other brands. Help keep this Treasure Trove here in Ohio Wally Wilson & The Crew will answer all your questions and without any high pressure sales.
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Richard Moore II
I have been doing buisness with Wheelsports for years and there is a reason I go back. All of the guys are very knowledgeable and have been so helpful whether I was looking to purchase equipment or service the equipment I already had. They always have in stock what I need or are able to get it quickly. I highly recommend anyone looking to buy a Stihl saw for residential or professional use this is the one place to stop. Our tree service will gladly continue doing business with Wheelsports! -Broken Limb Tree Service-
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eric archer
Wow the Google reviews on here are about as bad as the service at this place. All but 1 of the 5 star reviews the user has only reviewed this place, seems a little odd. They told me to watch videos on YouTube if I needed info on the new KTM street bikes, parts department told me they cold not sell me a gasket for my stihl carb and tried to sell me the whole carb for $6 over retail. Ive tried 3 different times to go here and like the place but been let down everytime.
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Colin Klier
Wheelsports is a throwback to a better time. They believe in customer service and carry a large selection of parts and accessories for your dirtbike and lawn and garden equipment. In a bind and need a part or service ASAP? Wheelsports can do this! From a well stocked parts room to the decades of experience in the service department, Wheelsports will be able to help you with prompt and professional service.
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Josh Gaitten
Best shop in the country. From the friendly service to the incredible selection of in stock parts and accessories, Wheelsports is the place to go. They work hard to make sure you go home happy. I highly recommend this dealership to anyone who is in the market for a new KTM or even in need of KTM parts, service and apparel. The store is second to none you wont be disappointed with a visit to Wheelsports.