Arhaus
| Category: | Furniture Store |
| Address: | 2155 Levis Commons Blvd, Perrysburg, OH 43551, USA |
| Phone: | +1 419-931-0240 |
| Site: | stores.arhaus.com |
| Rating: | 3.6 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
Location
Photos 31
Reviews 7
ME
Meredith Jinks
I have never written a review before but I feel it is necessary. I ordered furniture Jan. 16th from the Perrysburg store. We were told since the pieces werent in stock it would take 4-6 weeks for it to arrive. When we paid for the furniture, we were then told it could take 6-8 weeks. We still went ahead and made the purchase and signed all the disclosures. We thought another two weeks would be ok. Eight weeks passed. No phone call. No furniture. So, I called the sales manager and she told me that the fabric we chose was out of stock and there was a delay. So, in the eight weeks since we paid for the furniture in full, nothing has been done for our pieces of furniture. We have been living in our house for over two months and have no living room furniture. When my husband called the corporate office, they told him that we signed a bunch of disclosures and it says there could be delays due to fabric or deliveries. They have had our $5500 for over two months now and arent willing to refund so we can get furniture in our house. They arent willing to do anything to make it right. They have said too bad. You signed disclosures. I have bought a lot of things and signed paperwork so I understand companies protecting themselves. This company does NOT value the customer though. In fact, now they are telling me the earliest our furniture could be delivered is April 2nd. They also said that date is unlikely. So at the earliest, if we are lucky, we will have furniture after 11 weeks. We have three small kids and are home a great deal. Please be aware of this company. They do not honor their verbal word. Be cautious of paperwork. We will not be buying here ever again.
A
A Brennen
I have had great experiences with the Perrysburg location! In response to the timeline complains that some have, I would ask how long do you think it takes to make completely custom American made pieces of furniture? If I needed something next day I would have went to Artvan and later been disappointed when the quality doesnt hold up. If you want disposable furniture with a crappy warranty than perhaps you should look elsewhere. I also think it is great that the Toledo market has such a great furniture option and I do not have to drive to a larger city! Spend local!
PA
Pam Kantola
It has taken 5 months to get our order fulfilled. Horrible customer service. We were lied to repeatedly. Some of the pieces arrived damaged initially.
DE
Debra Horrall
We have been shopping Arhaus since they opened in Perrysburg. The quality of the furniture is exceptional and the customer service is excellent.
AS
Ash Roy
What an exceptional experience! If youre looking for personalized decor, friendly, and knowledgeable staff this where you need to be.
OM
Omar Z. Ashour
Most eclectic collection in Toledo so far. Very expensive though
ST
Stephen Rush
Expensive but without good design
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