Category: | Pet Supply Store |
Address: | 500 E Aurora Rd #20, Macedonia, OH 44056, USA |
Phone: | +1 330-467-0844 |
Site: | stores.petco.com |
Rating: | 4.1 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Grace Smith
Absolutely Horrible Service!! I recently rescued a Ball Python from the store. Ive been keeping my eye on him for months, before I got him because you could clearly tell he was not getting the care he needed. He was severely dehydrated and you could see all of his bones, his shed was also flacking off. Before I purchased him, I asked the staff small animal lead (He is in charge of all the small animals!) if he knew when the snake had last eaten. The lead looked at me like I was crazy and said he had no idea and that they didnt keep track of the snakes feeding. I then asked to speak to the manager but they were not there at the time. Right when I got home I soaked the little guy and found that he had two eye caps till on!! After he soaked for awhile I made him comfortable in his tank and tried to feed him. I didnt think he would eat but he ate right away!! Literally the mouse was in there for two seconds! That means the store staff wasnt even trying to feed the pour little guy!! I also found that he had MITES!!! That means ALL OF THE BALL PYTHONS HAVE MITES!! I am really saddened that the staff let this pour little guy go so long without treatment or help!!! He is undergoing treatment now and doing very well. All he needed was some love. Every staff team member I talked to didnt know anything about the animals! I do not recommend this store. I will be contacting Petco Corporal about this. Its a crime to treat animals like this.
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Hannah Boyer
I went back to return fish that past away within the allowable days and was met with resistance. The man checked my water and it past his test and he was still very skeptical about refunding me. When he finally agreed to refunding me the man at the register was very rude. I would not recommend anyone to go to this Petco. Very rude employees and very difficult to do something that Petco guarantees.
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Neza Sarkari
The customer service at this Petco is amazing! I was returning merchandise at a Petco in another city, but I didnt have a receipt. So I called this Petco where I had originally bought the product, and Nino and Jeff went out of their way to find the receipt and fax it to the other store. They were both so friendly, hardworking, and had exceptional customer service!
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Carok Alquero
I took my 8 year old stubborn st bernard and they did a fantastic job on his grooming. Not pricy at all compared to other groomers in the area for an extra large dog. My Buddy has hip problems and they took the time to work with him. I am very satisfied with the groomers at the Macedonia location A great group of people. My Buddy looks so nice and clean.
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Timothy FitzGerald
I love this place and the personalities here. Their deals are great, even though you usually have to buy in bulk to achieve it. Ive never had an issue here at all. My favorite cashier is Tom, he knows a lot about dogs/cats and is very honest. The best days to go are on weekday nights. Enjoy.
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JEANNIE MARIE WARNER BEATTY
Prices were the same as most major pet stores. They have a very good inventory of various items 4 dogs. Limited on some dog food brands. The biggest selection of coats & sweaters compared to other major pet stores. staff is very friendly.& helpful.
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Greg White
Nice place, if your buying wax worms or anything in that cooler, make sure theyre alive! Theyre nice enough to let you separate them & take all live from other containers . Cheap fishing bait, besides the nightcrawlers
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stephen slusny
Service is great and selection is decent, but way too overpriced for a lot of things. I can definitely find the same stuff much cheaper elsewhere. Overall, a nice store.
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Sherie C
Staff not very enthusiastic. I felt they resented me bringing my dog. The fact that I could bring my dog with me was why I chose Petco over another store.
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Corey Kirby
As soon as i walked in the building they were helpfull and had everything that i needed for christmas. Fantastic i will be buying my next animals here.
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Fudge Knuckles
They have a lot of items in stock, but I always have a hard time finding staff to help me. Also the aqaurium set at petsmart is better
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Diana Craddock
Great store! Friendly staff, good prices and I take my dog to get groomed there. Always leave happy!
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Chris Spisak
As always, its a pleasure to come to this establishment. The staff is always cheerful and helpful.
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Waiters Electric
Very Nice Stuff Manager is awesome...... Very clean they can show some other stores there trick....
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Brenda Malone
Very nice, clean, open store. Kind of pricey, and somewhat limited variety.
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Jessica Kryah
It was ok lines are long and no good selection of collars or chokers
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Doug Jedlicka
Greyt Pet Food. Greyt Selection, Greyt Prices an Greyt People.
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Marcus Miller
Always clean and consistent with product availability.
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Kelly Henderson
Staff is knowledgeable. Prices are high.
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Bob Mazur
Knowledgeable staff. Great selection.
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Michelle Shaffer
friendly clean animals for adoption
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Paul Pitino
Its a pet store just like any other
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Paul Zabukovec
Nothing special, average pet store
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Pauline Lewis
A little bit to expensive for me
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Joe Watson
Good place to bring your animals
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D T
Never can find what I need here
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Michael Miller
Nice place, nice discount plan
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Angela Palladino
Love the Groomers here.
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Anthony Mannarino
I like pet smart better
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A Private User
Pretty clean store.
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Maverick Maverick
Good selection.
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Francois Parent
Good choices.