Category: | Pet Supply Store |
Address: | 977 Atlantic Blvd, Atlantic Beach, FL 32233, USA |
Phone: | +1 904-853-6406 |
Site: | petsuppliesplus.com |
Rating: | 4.5 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
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Amy Nottingham
I took my dog for grooming on Saturday having called and made an apt at 1:30 p.m. This is the 2nd time Ive taken her there. My first experience was wonderful and I felt they did a great job with my dog. This last time was completely different. I was greeted by a lady eating a sandwich, smacking loudly, at the computer, with food falling all over the place. When I tried to check in she kept saying "hold on, wait, Im not sure what Im doing here, who do we have back there now? What is it your dog needs? " She never gave me a chance to explain again as she kept interrupted with hold on. I almost turned around and left. They took my dog and I asked about how long it would be so I could plan around it. She responded with "I have no idea, were busy". Long story short, my dog wasnt ready until 6 pm. When I called about 4 to inquire, I was told "Its going to be quite awhile, I keep getting interrupted and cant get anything done". "Im going to be out of here by 7 thats for sure". "Shes bathed but I havent had time to clip her and will get to her when I can." When I picked her up, she smelled good but the grooming job on her face and ears looks like it was butchered. She shaved my dogs ears (yorkie poo) halfway up, saying they were matted which they were not when I dropped her off. The hair around her butt was shaved way out to either side. She also was trimmed very close when I asked for a light trim. I was charged $55.00 for this service. I was so disappointed and aggravated after having had such a positive experience the first time. I doubt Ill be back for grooming again after this experience. Im writing a review hoping you will get a more professional, pleasant and experienced person in your grooming area. Youre going to lose a lot of business this way, me for one.
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Sandy Russo
I honestly never bother writing reviews, and it seems weird to write a review about a pet store - but its worth the time. I took my dog there today to get her nails trimmed and pick up some food. It was my first time there as it recently opened. The 20 minutes I spend at Pet Supplies was an unexpected pleasure. Employees and other customers were so friendly and nice. Everyone seemed genuinely happy to be there and happy to be at work. At the end of the day its a pet supply store, its nice but its nothing to be floored over. Its definitely the customer service that will keep me coming back.
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Katie Matthews
Im so happy this store came to Jacksonville. On their grand opening day. they offered the first 100 customers a free bag of any brand of food, and since then I am now a loyal customer. They carry all of the best brands of dog food, and as a member of their rewards club, they always offer great deals and discounts. I love bringing my fur baby shopping at PSP, the staff is always so friendly and helpful, and I can find everything she needs and more!
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Christina King
I went into Pet Supplies Plus yesterday to get a few items for my brand new rescue puppy. The entire staff was welcoming and helpful. One gentleman was great in helping pick out the right collar, and also suggested an awesome toy. My new dog is deaf and he suggested a ball that lights up when bounced, and my dog absolutely loves it! My thanks to everyone there! This really feels like a neighborhood store!!!
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Constance Conard
Love this place! The self dog wash is convenient with having a 90 pound mutt and I have back problems. They carry the higher end food I get the dog, plus the grocery store level I usually get the cat. Tons of treat choices and toy choices too. Fish even has a great fun selection. The staff is the reason I keep coming back. You just dont get this type of customer service anymore… Its nice to see
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Dave Meatball
Awesome knowledgeable staff. Nice young asian girl with glasses helped me out with switching dog food for my chocolate lab. Took at least 20 min of her time going over different varieties of brands. My lab never looked better and acting like a pup again. Very stoked on the red Ford brand!!! My first visit In The store was welcoming hand shake from owner and bring the pups in
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Finn Grant
Really excellent in the fish department. Not the biggest selection Ive seen but all the fish look very happy and healthy and not overcrowded(For the most part). Only bad part was slow customer service, but once they got to me they were very nice and friendly. Lots of fish decorations and supplies as well. Way better than the petsmart and pet supermarket I have been to.
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Robert Harris
Awesome! All well.... Most staff are very knowledgeable, a few dim-witted but same everywhere. Very, very clean and the regular girls, Brian and paul are soooo polite. Dog wash station is suchhh a good deal. And the range of animals and food is actually one of the best in town. Not going to find large feeders or 3 gene BP morphs but still way good!!
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Jill Banta
My experience was awesome from start to finish. Couldnt have asked for better, personalized service. The staff was friendly and very helpful especially TRISHA in the grooming section. She helped me and my dog Rocky. She made him look like a beautiful cocker spaniel again which im sure wasnt easy...I CANT THANK YOU ENOUGH.....
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Michael PaulRa
A new pet store here at the beaches of Jacksonville. They have a pet grooming service in the back of the store. They are pet friendly like most pet stores. Everyone that works there is friendly. They provide fast service when a customer needs help.
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Daniel Ciciora
if not for the people here my family be going through a whole bunch. Id like to say I appreciate and thank them for everything theyve done.sorry, Im going to recommend this place to everybody thank you have a great day
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James Smith
very pet friendly, had a full range of products fr all sorts of pets. I think the owner was there, because they hustle to help you out. if you ask where something is someone takes you to it.
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Luke Keller
Place is dope! Staff is always extremely friendly and helpful. They even have 2 community dog baths that include 3-4 different shampoos, clean towels, and blow dryers!
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Becky Watkins
This place is amazing! Super fast service, the kindest workers Ive ever met, and they treat my dog like royalty! Please go to this place and enjoy the experience!
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Dustin Faulkner
They have a really good staff but a lot of there products see kinda price. Though thinking about it its probably about on par whither other large retailers.
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Patrick Honkonen
Super friendly staff and a wide selection of products for all kinds of pets. Make sure to sign up for the rewards program to save a little bit of
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Shelby Melton
The staff seem to really know what theyre talking about and the selection is great but some of the items are a bit pricy.
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Devin Tumpkin
Awesome! Great prices and friendly employees! Excited to have a new place for pet food and cutesy dog outfits ❤
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Debra Coppola
Customer service is always outstanding... employees always have a smile for you and ready to assist as needed.
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Chapman Bowers
I tried to call the store 5 times, but no one answered the phone! I still like the store though!