Staples

Category:	Office Supply Store
Address:	1747 Olentangy River Rd, Columbus, OH 43212, USA
Phone:	+1 614-299-9425
Site:	storelocator.staples.com
Rating:	3.1
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 30

Reviews 28

Joshua Gingras

I lost four-hundred-and-fifty dollars because of this store. I walk in one day, looking for a laptop on the cheap. Of course a sales guy swings right up, and wants to guide me through the whole process. Now, Ive worked at Best Buy, and I was shocked at how alike this salesmens script was to ours, down to the fake inane chitter-chatter. He did very little, but you always need a sales rep to get your laptop for you at these stores. As a previous reviewer mentioned, he also pulled the Rebate-And-Switch tactic. If this is new to you, a great amount of items on the shelves are listed at a price youll never see, unless you follow their obtuse website-and-snail-mail rebate system. The rep knew this, but "remembered" at the check-out lane. The stickers themselves are vague, small print, and lacking detail on the steps. So I felt screwed, of course, went home ... and my wonderful cat was kind enough to get water all over the thing. Its not entirely their fault. I, being a cat owner and previous laptop owner, left a glass of water next to my hardware. Hey, dumb, I know, and props to Spooky Man, my cat, for getting me good. But thats why I bought the accidental coverage, ysee. Since my days of working at Best Buy, Ive always purchased the additional insurance - being a cat and laptop owner. So I call their repair center, or the insurance company they outsource it to, and twenty-minutes after a "registration process," hes kind enough to inform me that my warranty is not the accidental I thought I bought. The cashier gave me the hardware protection plan. But how - how - does this happen? How can one mistake the regular hardware plan for the accidental on their terminal? Because thats what my Staples cashier did, and I did not find out until I called the insurance company. Who buys hardware plans? Hardware is old a month after its release! Heck, I even lost the receipt, went back to the store, asked them to re-print it, and was told again I have the Accidental plan. A call to the store solved nothing. Its a lot of apathetic college kids who give you the generic, "Were so sorry!" I now have a water-logged 350 dollar laptop and a worthless 100 dollar hardware plan I never wanted. Do not shop here. Do what I should have done and buy online. Forget this worthless store.

Guugle Sucksass

Massively overpriced. This place seems to exist only to gouge college students by charging them three to five times the actual retail value of products. The salesmen are pushy and the stock is badly out of date - backstock thats been sitting around for over a decade yet is still vastly overpriced. Something is seriously wrong with this stores management. Do yourself a favor and go to anybody but these guys.

Ross Schwartz

Prices have gone up a lot since I have last been to Staples. To get 5 small boxes for storage it used to cost about $8. Now its $15. Thats a huge increase from before. My experience with Staples has generally involved going for one or two things I needed and paying more than I would at a supermart. Next time I will likely search elsewhere as their prices have more than exceeded inflation over time.

Liora Gruger

Absolutely terrible customer service. The sales rep was pushing the most expensive products and plans and I felt like I was being scammed the entire time. Finally got to checkout just to cancel the whole order because I was so tired of being pushed around. Terribly overpriced and everything has a "rebate" to make it look pretty. Very disappointed.

Charles Borner

Went in and found that the store layout had changed since last time. Sales associate by the name of Nonnie was able to help me find absolutely everything I needed. He even found me a coupon that saved me 30% off a $230 bill! Very happy with this location and its employees. Theyve always provided top-notch service whenever Im in town on business.

Chelsea Staab

I had a large order through the copy and print center and they were absolutely fantastic! I added copies to the order and they produced more no problem. They were so helpful and got me great looking products for a fraction of the cost of anywhere else and I had additional coupons! Will be using every time I need a copy order, they rock

Jack Kerr

I really like that theyve changed their rebate policy and pretty much dont issue rebates anymore. I only saw 2 or 3 items with rebates on them last time I went in whereas it used to be every other item. I asked the cashier and he said theyre a test market for new "every day low prices." Their new prices are so competitive!

Bim M

funny when people single out a store for prices when corp sets the prices!! duh!!!!!!! also online items can be different than what is in store that goes for any store!!!!! target, Walmart, best buy so on doesnt carry everything they sell online so why would staples . some people are extremely basic!

A Private User

Your everyday, run-of-the-mill Staples. Good deals on some items but many ripoffs, as well. (Take a look at the three-ring binders they hawk at over $10.) Still, its Staples and, as such, convenient in times of office supply need.

TomandJerrysAutoRepair

I recently had a stamp made there that works perfectly and I use it for anything I need business wise. Its lasted a very long time with no issues. I always receive very good customer support every time I visit.

Sandra Saldivar

If I could I would give zero stars. I paid $90.00 to have Sophos antivirus protection installed and they never did. This is causing an inconvenience for my school and military service.

Ian James

Copy Center is the BEST! Our print projects are always professionally done. This is our firms favorite Staples in Ohio (and we work with A LOT of Staples stores in the Buckeye State).

Mike Wohala

The copy and print department does an awesome job on all of the materials I need. Im there weekly and have never had an experience less than great.

Jake Kursinskis

If you see something on their website thats exactly what you need at a great price they probably dont actually have it in the store.

Randy Kuklinski

Expensive, incorrect pricing, staff polite, but not knowledgeable. Entered wanting to buy 4-5 items, left with nothing.

Radwan Masri

Rude staff, I came 15 minutes before they closed & was rushed out. I did not even finish what I came for. Shame!!

TheAmazingMrPatatoes

Fantastic service , staff was great took a nap in the break room ate their candy

Brian Davey

Customer service, Whats that? On days they dont want to work it really shows.