Category: | Used Car Dealer |
Address: | 2400 E Sharon Rd, Cincinnati, OH 45241, USA |
Phone: | +1 513-782-4400 |
Site: | josephleasing.com |
Rating: | 4 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 10AM–2PM Closed |
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A Private User
I recently purchased a used vehicle from First America (part of the Joseph Auto Group). When my heater stopped working after three weeks of owning the vehicle, I called to ask if they would help at all (not expecting it but worth the call). I was greeted with the following responses from TOM MARTIN: we wont pay anything whether it is $5 or $1000; Tom also said I was the most difficult person he had ever worked with because I was asking too much of him to replace broken rear vents that he neglected to tell me about before seeing the vehicle (for $25,000 the truck better be in good shape). Heres the best part...when I told Tom I WAS going to refer two people to him, he said I was full of s**t and if I ever refer someone to him he will turn them away and will not sell them a vehicle. Tom is a poor excuse for a car salesman and First America has demonstrated extremely poor customer service. Save some time and never go to First America/Joseph Auto Group.
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seth kondrath
Just bought a car today and traded one in. It was one of the smoothest car buying experiences I have ever had. Mike was on the ball, had the car ready before I got there. Explained all the paperwork clearly and I was in and out. I feel like it was a good deal all around. I highly recommend buying a car there from Mike.
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Sergei Pankejeff
I had a great experience, the sales person was very helpful. He met me on a Saturday morning, and I drove away in the car that morning. They had lots of pictures online, and the car was as described.
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Vicki Ruiz
My salesman, Mike, treated me with utmost respect. He answered all my questions and helped me in every step of the process in which I needed to know to purchase a vehicle.