Category: | Furniture Store |
Address: | 1990 Buchholzer Blvd, Akron, OH 44310, USA |
Phone: | +1 330-634-9840 |
Site: | shopmaak.com |
Rating: | 3.2 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM |
KY
Ky 88
My experience was fine until my items were paid for in full, once that was done thats when all the problems started first off there was different dates on the delivery date, then when they did finally deliver my items there was no mattresses to go with my bedroom set once they resolved that issue there were issues with the bedroom set (scratches, lights not working) the date agreed to fix the problems were never met! After continuous calling, & given the run around I was told in order to fix the issues caused by the manufacturer they needed to come get my bedroom set & go two months with no bed that I already paid for in full not willing or considering to do anything to make up for the lost time or me not having a bed to sleep on then when I ask for a refund I was told no or cannot even exchange so buyers beware youre better off going somewhere else I know the saying you get what you pay for and there prices wouldnt make you assume the Furniture is cheap so I cant understand why they run their business the way they do
KI
Kiel Donelson
I will never step through those doors again. I ordered a bunk bed, and when it came in (which was rather quickly to their credit) they set up a delivery time. When they arrived, the bed had stripped out screws and couldnt be assembled safely, so they reordered it. To this point, I am still pleased that they didnt try to put something together unsafely. When the reorder came in, it was in the wrong color. At this point I spoke with customer service who said that they would try to get at least the delivery charge refunded and would call me as soon as they spoke with the owner. I never heard back from them on that, even after I went into the store again to talk with them in person. When the bed came in, they scheduled the delivery date wrong and when they finally delivered it, they managed to break the blinds in the room they were setting up the bed in. They also tightened down one of the screws so much that it tore through the bed. AVOID THIS PLACE
JO
Joseph Aiken
Terrible service. Bought a coffee table which they had to order......apparently the supplier has it back ordered for 3-5 weeks. So I call them on the tenth business day when I anticipated delivery and they said they would check and call me back. No one called me back. I called them and they told me it was back ordered. Why buy from someone who doesnt carry things in stock and doesnt follow up when I can buy it online for cheaper? What a terrible store. I see nothing but positive reviews until I dig in online and I see other nightmare experiences. Do not buy from this store.
LE
Leevon Mitchell
Terrible! Purchased a LED headboard kingsize bed room set ... The light on the headboard never worked. They told me they would get another from the manufacturer I would just have to wait 4 weeks. Weeks go by still no signs of a headboard. Now Im being told I have to send my old in first and wait another 3 weeks for one to be delivered. So I guess Im suppose to sleep in a room without a bed !!! Then they told me I can return it for a refund only to tell me 30 minutes later I cant be refunded! The store have zero inventory so if anything goes wrong expect to wait weeks!
HO
Holly Yoder
We had been to multiple furniture stores in the area and nobody had what we were looking for, we came across Maak furniture by chance when we were driving through the chapel hill mall area and decided to stop. IM SO HAPPY WE DID. Extremely helpful from the time I walked in to the time I left. Eddy had many options for what we were looking for. He gave us a wonderful deal and we got just what we were looking for. Thanks for everything.
LY
lydia moore
Just wanted to get on and commend them for an amazing job done! Kris was my sales-man and he went above and beyond to help me find the right sectional at the right price for me. The delivery team did great too!!! I was hesitant at first because of the bad reviews I had read but after all is said and done, I had a great experience and wanted to share!!!!
SH
sharness dowdy
MY мaттreѕѕ ғell aparт aғтer only нavιng ιт 3 мonтнѕ!! I нave вeen gιven тнe rυn aroυnd and lιed тoo aвoυт мy new мaттreѕѕ since the beginning of june. Good luck on buying from them I thought they were a great company untill Ive been i threw this and I have back problems and have been in pain since I got this new mattress from them.
TR
Tristan Smith
Staff was friendly, the furniture seemed overpriced, but if you shop the sale items you get a good deal. I was presently surprised how nice it was inside along with their large variety of tables and chairs. Check this place out if youre in the market for new furniture
JO
Johnny Asch
Well its been over two weeks and I havent received the items I paid for in full. They dont call back like they say they will and Im not happy with this store Ill take my business elsewhere for now on. I just want my items or my money
KE
KellB Everywhere
Excellent service from the delivery guys they were so nice an careful with my new coffee table....went for a pick up an the warehouse helped with every thing i needed MAAK furniture inoressed me and will be buying soon from them
BJ
Bj Cunningham
Just left there was a salesman name Bobby and he was very helpful and great to work with. He really helped me out with picking and he gave me a great deal on same day delivery. Great job Bobby
TO
Tommy Novak
Weve bought several pieces of furniture from them. Our salesman, Kris, is top notch! Prices are good, quality of the furniture is good...well definitely buy from them again!
N
N Mercedes
Walked in, toured the WHOLE store, no one spoke and I left. Lost my business! If they treat you like that before they get your money, image after!
SE
Sees Nails
Sketchy. Best to buy elsewhere. Do yourself a favor and dont bother with this place.
HA
Hamed Harrazi
had a great deal and saved some money, the sales guy made me feel welcomed
SE
Sekou D. Ansumana
Its okay here name brand furniture for lower price.
MI
Michael Nemet
Solid place with good deals
MI
Minsoe Aung
Good furniture
EM
Emily Galla
Rip off