Enterprise Car Sales

Reviews 4

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Renata Lavach-Savy

-Amazing customer service -Drive away with the car -Accepts outside financing -No haggle price that wont suddenly go up -Standard limited warranty Really fantastic place to buy your next car. We drove away with our 2014 Chrysler 200 that night! This is now the 4th car that my family has purchased from Enterprise. They dont jerk you around. The price is the price. No haggling. No sudden fees or charges. Only tax & DMV paperwork fees (which everyone has, but most up-charge for). What you see is what you get! Dont be fooled by a relatively small inventory online. They get & sell cars so quickly, many dont even make it online. Our car was only there 3 days! They bring you in a nice office & offer you refreshments. The sales staff are all friendly & take time to get to know you & what your needs are, including budget. Ours was Shelley & she was super sweet. Then they look & match you with 1-2 cars. No more wasting time meandering through a giant lot. They bring the car up & show you ever detail including under the hood & the trunk. You dont have to guess what to look at. Then you go on a test drive. If you like it, the buying part is really easy! They offer their own financing, or accept many others. We had from a credit union. Theyll call your insurance & get the car added right then. Then they do a temporary financing where you apply for their financing in order to drive away with the car that night. It may sound weird, but its just a formality so you can take the car. Theyll contact your financing place & arrange payment with them & cancel the Enterprise financing. A few days later, you get the plates & can take it for inspection. All cars are certified & come with a 12 month/12,000 limited powertrain warranty. No As-is! That warranty isnt extra, it comes with the car. So many other places say that & then surprise you when you get there...its an extra $700+! They also offer additional add-on warranties if youd like. Weve never had any major problems with the 3 previous cars. They also have a referral program where you get a check if you refer someone else. The only thing is to stay on top of them regarding getting your paperwork to your financing agent. Check in periodically to make sure theyve sent it. They have so many customers that some may take longer than others. Dont be fooled by the low prices on other dealership website. Theyre not the real prices! We went to half & dozen and each time the price jump $2000-3000 in hidden fees. Youre not getting a better deal. Dont waste your time. Check out Enterprise first, theyre really great.

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Fredelyne Alcide

I would highly recommend going through Enterprise car sales in order to purchase a car. Make sure to read everything in order to understand my experience at Enterprise. I was interested in trading in my car in order to get an updated model. I was introduced to Matthew and Shellesha (Shelly). I automatically connected with Matthew’s personality therefore rapport was instantly established. He listened to my requirements and was able to match my needs to my future car. Besides Matthew, I was able to establish a rapport with Shelly. She was able to provide me details regarding my trade-in, warranties and banking options. I didn’t feel like they were trying to take advantage of me. I was able to walk out of there with an updated car the same day. But wait there’s more good reviews. I was interested in financing my car loan through my credit union due to the partnership that Enterprise has with the credit union. The credit union was taking too long in processing my loan. They informed me that I needed a cosigner for my loan; the same day my temporary registration was set to expire. Dissatisfied with the last minute information, I was able to contact Enterprise and informed them of my loan situation. Patrick and Philip were made aware of my concerns and were able to assist me. When I informed Patrick of my loan situation, he was able to contact banks for the best financing offers. Informing him ahead of time worked in my favor because by the time I arrived at Enterprise, we were able to finalize the documents. In addition, I was able to get my car registration the next day. Philip was able to get my car washed because I purchased my car the day before the March snowstorm. I delayed cleaning my car because snow and salt would of dirtied my car again. Even the lady that installed my license plates was nice. Overall I received a positive experience at Enterprise and I would recommend people to stop by Enterprise if they’re ready to purchase a car.

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Karina Alvarez

Absolutely terrible! Im upset that I have to give even 1 star. My car was totaled in a car accident that was not my fault and I was contacted by enterprise after using a rental . The worker who called me was super sweet and said they were all about customer service so I went in the very next week(which is an hour away from where I live) and purchased a car . I was soooo excited until I got the car checked by a mechanic the next day and was told it had numerous things wrong with the car. When I went back they assured me that it was a rare situation so I bought a different car. Well turns out that car also did not live up to their "109 point inspection"standard. As I tried to set up a rental to get back home after the return of the second car, since its an hour away and it wasnt my fault that I was sold not one, but TWO faulty cars, I thought they would be kind enough to set up a complimentary rental for the ONE HOUR drive back to the enterprise the in my town. Nope. They said the best they could do is give me a 5% discount off of the $99 charge. Then they tried to say nothing was wrong with the cars. Ok so a car that shakes and makes noise is normal especially after going through a "rigorous 109 point inspection"? And I can barely understand not helping me with a rental even though it was their fault, but then to say there was nothing wrong with the cars is absurd. I will never again use enterprise not even for a rental. Quality is better than quantity ALWAYS. This was so stressful and Ive already warned all my friends and family to NEVER purchase a vehicle from enterprise!

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Debi Deary

I bought a car at the Wayne, NJ enterprise dealership on July 5th. My sales executive was Phil Landolfi. He was extremely knowledgeable about the buying process, even spoke on the phone to my contact at the credit union where I was securing my loan. Additionally he knew everything about the car he sold me, took time to sit next to me in the passenger seat to show me where things were/how they worked & connected my iPhone to the blue tooth. Thru the entire process no question I asked Phil was stupid & he NEVER made me feel that way, (as men at other locations did, I even left one in tears)answered every question with his pleasant & smiling personality. Phil went above & beyond what any car salesman would do. Im handicapped, needed things installed on my steering wheel for one handed driving. I drove my old car to the place where this had to be done & Phil drove my new car there to meet me. He even waited with me the 2 hours while they installed the equipment. As you can see I cant say enough good things about Phil. I will recommend to all my friends to purchase their next used car from the Wayne location & ask for Phil. If enterprise has any kind of reward system for their employees & the voice of a customer counts, please count my vote for Phil Landolfi at ur Wayne, NJ location. Thanks for employing such a GREAT guy/salesman. Debi Deary

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