Island Computer Systems

Category:	Computer Store
Address:	6506 Market St, Wilmington, NC 28405, USA
Phone:	+1 910-790-9411
Site:	karatech.net
Rating:	4.6

Location

Photos 50

Reviews 24

Joshua Lefrancois

I own a small computer repair business myself and Ive always used Island computers as the place to go when I need to buy parts for a build. Recently I purchased a motherboard on Amazon only to find out that the motherboard was bad. There was no way for me to recoup my losses because I didnt purchase the insurance that was provided with shipping and it was a non-returnable item from the seller. This computer was up for a raffle event that I held a couple of days ago for customer appreciation day. A customer won the computer only for me to find out before giving it to them that the motherboard was bad. I thought I was screwed I brought it to Island computers just to double check to see if it could be repaired because sometimes its good to have a second set of eyes to see what I might be missing. To make a long story short they confirmed that the motherboard was bad and that the wrong CPU was put into the motherboard. So they went above and beyond and offered me a replacement computer at a lower rate than the cost of the computer. I gladly accepted the offer and now I have a happy customer who won an awesome build and Island computers has won a long life partner and customer with me. I will from now on only go to Island computers for parts that I need. I thank you guys so much! you guys are great! Ill see you in the next couple of Fridays.

John Smith

A great, trustworthy computer shop. I trust these guys over anyone in the area. I went inside to check things out about a year ago... Fast forward to today and they still remember who I am. They have a well stocked inventory of parts, cases, and computers for sale. Everything I would need is here. Lately Ive brought in a computer to sell to them and Ive got exactly what I wanted in the asking price. While I was there I bought 2 servers from them. After some tweaking (its a server) both servers are working flawlessly without problems. Their knowledge is well spread out through out the staff. You can also depend on the information they give you. The prices are reasonable, you can find the parts cheaper on the internet (5-15% cheaper), but if your not familiar with computers, then going to Island Computers would be your safest bet and youll know the extra money was put to good use.

Douglas McNaughton

I went to Island Computer with my HP computer that was malfuntioning. I was greeted by Marlon who was very helpful right from the beginning. His wisdom of computers far surpassed mine yet he was able to explain everything he was doing for me. I was kept informed of everything that was happening without having to call them (they called me), and when completed I was charged what I would consider more than a fair price. I believe that Island Computers has far surpassed my expectations, and will be the only computer store I use from now on. Friendly, knowlegable, and beyond fair. I give them 5 Stars.

Brady Weaver

I took my laptop to Island Computers yesterday morning because it wouldnt charge. They had it fixed the same day AND delivered it to my work! I was impressed by, not only the promptness of their service, but also their integrity. I thought that both my cord and the jack were messed up; BUT seeing that only the cord needed replacing, they advised me not to spend extra money on the laptop itself. I recommend Island Computers, especially Johnny Cribb, to everyone for any computer-related needs. Johnny went "above and beyond" and truly exceeded my expectations.

A Private User

We are a small business - River Road Animal Hospital. Island Computers is definitely worth the drive from Southport. Weve had several systems repaired all on time and budget. They are knowledgeable, friendly, and straight forward with all their dealing with us. We have been burned by several other local computer sales and service stores in the area and we are just happy as can be that we found one that does the work we ask on time for a fair price. Highly recommend the guys at Island Computer Systems.

scott edgington

These guys probably get tired of me... I go there quite often to buy replacement parts for my home business and lab server builds. In most cases their prices are reasonable for a retail outlet, especially when (like I am most of the time) you are in a bind and need it "Yesterday". My only negative thought is that prices are not displayed on anything and I always have to ask, so at times i feel like im bothering them.

Lyndsay O

Ive had to have my hard drive on my dell laptop replaced twice (due to my insatiable habit of downloading music) & my poor old thing is still going strong! Wonderful price to replace & they extract all of my old files & give me my old hard drive back. A go to for me.

A Private User

Very poor customer service - We made an appointment for in home service. The tech was late, called to push back the appointment then never showed. They compounded this complete lack of concern for the customer by not returning our calls to find out what happened...

Jenna Meeks-Lanier

Island computers is the best computer company weve used. We have multiple computers in our office and whenever there is a problem they get to our office as soon as possible and do a great job fixing the problem! They are reasonable, reliable and professional!

Ethan Sikka

They are awesome! I had a small virus on my macbook and they handled the issue quickly. I got the computer back the next day with no surprises and everything worked flawlessly. Their prices are very reasonable and I definitely recommend them.

Silverwings

Always correct in diagnosis and repairs. Extremely polite and friendly. Prices reasonable. You pay for what you get, remember? Theyll have my business as long as I have a computer.

lance bruton

They have always done what they said they were going to do, called me before fixing if I asked them to, delivered in a timely manner, and all of this at a reasonable price.

Leslie Ashira Winstead

Great service! Very knowledgeable staff. Would not take my computer anywere else in the Wilmington area. A little pricey but the quality of work is awesome!

A Private User

I have had all my cpu service done here, bought a laptop from them and had them build my current desktop. I recommend them to all my friends too.

A Private User

these guys know there stuff, always answer my question correctly, repairs to my laptop are done right the first time. highly recommend

A Private User

One of the guys had major Body Oder. And they dont dress nice OR LOOK professional. Very very bad service

Jackson Knowles

Awesome staff, helped me get a build together. Great people, great selection of parts.

Christopher D

Fantastic customer service. I will use them for my computer needs in the future.

Sean Davis

I got faster service than I was expecting. Decent price!