Category: | Computer Repair Service |
Address: | 1522 W Ridge Rd, Rochester, NY 14615, USA |
Phone: | +1 585-865-4000 |
Site: | lytespeed.com |
Rating: | 4.4 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–3PM Closed |
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Lonnie Pollocks
My job takes me out of town quite frequently. So I did not have time to repair my sons computer. I previously took one of my sons other computer to another repair shop in town and they held on to his computer for close to a month without giving me a status and said it was not their fault if the manufacturer did not get back to them on part availability. I just warned my friends to stay away from them. however, Lytespeed not only charged a reasonable diagnostic fee, but a good price for repair and parts and repaired it when they said they would. I am very happy and so is my son. I will go back and tell my friends. Furthermore the other place charged for the diagnostic even though there were no repairs and they held the machine for almost a month. I did not argue and I did not review their site because it would not have been very nice. I sure when they look at the stellar review from this site. they will see my name and miss the dollars they could have made by doing it correctly. I win! Furthermore I just may buy a PC from Lytespeed this week! So take that other PC repair shop. I want to say their name so bad, but I will be nice. :> Nevertheless, I honestly cannot evaluate the technical competence of "the other PC shop" because I took my machine back before they could repair it. I figured that if they did not have the courtesy to give me a status call after 1 month, do i want these guys servicing my machine? Heck no. Again, take your machine to Lytespeed for repairs. So "other" computer repair shops beware, you never know who will be evaluating you . BTW I purchased a new la top from them today. Ok , I;m done :>
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Meg Waddell
TL;DR: If you have computer issues and you live in NY, go HERE. No where else. Im no computer savant, but I know my DRAM from my elbow and I also know enough to know a good cable bundle when I see one. Listen: They didnt have to test my superfluous parts outside a case. They didnt have to bundle my cables so nicely. They didnt have to carry my rig to my car for me. They didnt have to know me by name when I came in or called...but they did. These are people you can and should trust with your hardware, software, baby (okay, they dont specialize in human babies, but you get my point.) These are your Ghostbusters for spooky codes or weird reboot screens or motherboard beeps that haunt you in the night. These are the guys ready to debug you. If you have computer trouble, you know who to call. Call Lytespeed. Listen, I have so much good stuff to safe about them that I exceeded Googles character limit. Maybe I can post a link later. Bottom line: these guys are the best in the Northeast. Highly recommend!
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Dawn Phillips
From initial contact to picking up my computer, my experience was exceptional. A diagnostic was run on my computer, and I was called the next day, told what the problem was and given a flat fee for fixing it. The price was reasonable. That being said, when I went to pick up my computer, the problem was able to be solved in a shorter time span than anticipated and the price was less than quoted! The staff were friendly and informative. I cannot recommend them enough! Thank you.
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Marianne Ashley
i have taken several computers to lytespeed on w.ridge and each time has been a positive experience. they will diagnose the problem and will tell you if teh computer is fixable, they do not try to sell you something you dont need, and will recycle the computer if it is beyond hope or too expensive to fix. they are also very quick (hence the lytespeed name). i have always been impressed and will take my compter problems to them in the future
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A Private User
Lytespeed computer will rip you off faster than light speed. They did a repair and in the process, their ham handed technician (I use that term loosely) destroyed the motherboard. When confronted about it, they claimed total innocence. Summation: Brought in a working laptop. Left with a useless, broken laptop. Avoid these crooks like the plague!
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r s goldman
My company has had terrific experiences with Lytespeed. Their technical support and client service is superior. They are extremely good at diagnosing problems and correcting those issues. I strongly recommend that if you or your company is experiencing computer problems to select Lytespeed. You will be very glad you did!!
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Sena Serbetci
One of the biggest scammers ever. They told me I would have my computer fixed $79 and went to pick it up they told me about additional repairs it needed. I ended up paying almost double the price. Very shady people especially the tech Todd which is a con artist. Go to a reputable place and stay away from these jerks.
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Linda Bauer
I brought my computer to Lytespeed one week ago for repairs. I was very impressed with the efficiency. The owner reassured me my issue could be fixed and it was. The rates are reasonable. I bought my computer at Lytespeed 4 years ago and will purchase my next one from them. Thank you for such great service.
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A Private User
I brought my computer to Lytespeed Computers, they got my computer fixed faster then any other computer repair shop Ive used. They were very professional and the prices were very reasonable, they are the best computer repair shop in all of the Rochester area. Thanks Lytespeed!
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Tuhana Eshelman
Always have brought our computer there when I needed them looked at. I thought they were fair priced and honest. I went to use the Penfield location and it is no longer there, so that is a disappointment, cause to travel to Ridge Rd from Macedon is a pain!
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Michele Lynch
Crisis on office computer 8am and Lytespeed was able to resolve it remotely within 20 minutes. Awesome service!! Friendly, helpful and very knowledgeable . Every business should keep them on speed dial.
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Outdoor Lighting Perspectives of Rochester
They are such easy to speak to people. I am glad that I have finally found my computer people. Someone I can afford and someone I trust. Its great to have easy to use equipment that you can count on!
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Valerie Corteville
For business services these guys are the best! During a recent area wide power & internet outage, they went above and beyond to support our needs and help problem solve our issues.
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A Private User
Lytespeed is fast! I brought my laptop in for a nasty virus and they had it fixed and back in my hands in 2 days. Not only was my problem fixed but the laptop has never run better.
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Marcia Fries
Lytespeed worked quickly and for a fair price in one day to get a new computer working the day after Christmas! Lytespeed has affordable, fantastic and friendly service!!
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Shirley Shaughnessy
Dave did a great job setting up my new computer, explained things i needed to know, thank you for being so very patience with me you did a great job thank you , Shirley
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A Private User
Absolutely loved this purchase, I purchased a great gaming desktop from them but I also use it for school work and I have had ZERO problems with it. 5 stars Lytespeed!
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Anita Green
Thank you Lytespeed for the expert repair on my computer - fast and friendly.
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Kevin McDaniels
Beyond over priced and you cant return anything, save your money.
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chADD Micheal Loc
very nice and fair on price