Category: | Cell Phone Store |
Address: | 1818 Oleander Dr, Wilmington, NC 28403, USA |
Phone: | +1 910-833-7299 |
Site: | boostmobile.com |
Rating: | 3.8 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–8PM 11AM–6PM |
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Jennifer Arensberg
Poor service misinformed , we couldnt add a family member to the plan , was told to go home wait for a text to be taking off a plan to add another ,cause they just couldnt do it at this wonderful company , so went home waited got the text the next day , went back to get the phone , paid for it they activated it ,then said oops sorry cant give it to you till your off if that plan ,even know we got the text , they werent showing it and no one at boost could do anything , go home and wait with out nothing , so we said forget it refund back what you shouldnt of sold us , so here it is three days later no refund no phone paid for something never received, called boost home store many times they where useless they say said call the store that sold and gave you nothing , back and forth and not a freaking thing no phone ,no money boost sucks , would I recommended them to anyone hell no
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Ray jones
Went to this store due to new management there. I was with Verizon prepaid and was having trouble getting a signal here in town. They keep calling prepaid customers yall people dont get the same coverage. I got tired of hearing that from them. Went to this Boost store and the customer service was awesome. Got a new phone and plan for under $75 and am paying less than what I was paying at verizon. Better customer service too. I can use this phone all over with no drop signal. Thanks Allen for the great customer service and the great deal on the phone and service plan.
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Thomas Walker
These people had me in there forever! Then they set my phone plan up completely wrong,they over charged me as far as the plan they set up for me I an being charged for4 phones should have another free phone that came with the deal! I only have3 and one of them is now cut off for some reason! Do not go here they steal from you and do not know what they are doing!
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Nicole Taylor
Came in the other day after driving all over town with no help. The staff here finally gave me all the help I needed to switch from Metro PCS. The phone I intended on getting wasnt in stock, but I ended up leaving with something just as nice, all without having to pay and arm and a leg. Thank you Boost Mobile for all your help!
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Dawn Allen
Went into this store to get information about plans and services since we are switching providers soon. Allen was very helpful and understanding about my search. I was very happy with the individual personal attention he gave me. Definitely switching once my contract is over.
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Linda Rivera
I went to this store and was greeted by a lovely young lady named Emily she was helpful and knowledge. Thank you you were awesome! I Will definitely shop there again!
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gail melton
Great experience with store manager Allen. He helped me with my phone and had me back up and running in no time. Only store i will go to when i have a issue.
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Michael Morris
No real concern for customers