Warp Computers

Reviews 22

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CHRIS DOMRES

I am an electronics tech who owns a company that repairs pro-audio and electronic musical instruments so I know how important customer service is and also how difficult it is these days for repair techs to get parts and support from global manufacturers of consumer electronics. Maybe those bad reviews were for the previous techs. Maybe those techs ran into problems getting parts or support, or the parts they received were made by a third party and did not work as expected. Much of todays consumer electronics are not designed with easy service in mind. We often encounter unexpected problems during repairs that the manufacturers have no solution for. The techs working there now are a couple of really nice guys who have helped me in the past and continue to help me often with free advice and component testing. I would recommend them as they will do their best to help get your unit running right.

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Jackson Ritter

I went to them for a simple replacement of a keyboard letter that had fallen off, not only did they charge way too much, but they also screwed up my battery and tryed to convince me that I needed to repair something that was a marginal issue. After I took it back so they could fix the battery they screwed up, I decided to fix the marginal issue before it became a problem, however, if I had known that they would charge well over 100 dollars on something that equates to gluing two parts of the laptop together I would definitely not have done it. Also, after having them fix this issue, they screwed up yet another part of my computer (the wifi port) and Im currently borrowing a friends to write this. I would not reccomend them at all, in fact Id rather give money to a three year-old and have them fix it instead of giving it to Warp again.

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Michael Kovitz

Unfortunately a very bad experience - touch pad on my laptop stopped working and a little yellow light came on. I knew it was something simple to fix, but couldnt google it because the cursor wouldnt move. So I called Warp and the guy was sooo unhelpful. Told me I would probably have to leave the laptop, but even it he looked at it while I was there at the shop and it was just a simple fix, he would have to charge me $55.00. I repeat, I knew it was something simple and I was pretty darn sure he knew too. Even if he didnt, couldnt he have just taken 20 seconds and googled it for me and told me over the phone? Anyway, I called a friend who googled my question and in 20 seconds she found the answer - just double click the little yellow light, and I did. Fixed! But really too bad though, the Warp experience was so disappointing.

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Jim Lewis

This is how a company should be run!! Outstanding service. We recently had a problem with our optometry equipment. Not only did we receive quick professional service but they actually came out to our office the same day and addressed our issues. The equipment was old and obsolete with almost no chance of being repaired. Warp actually found a part, rebuilt our computer and helped walk the manufacturer of the equipment thru fixing our problem. Chis is nothing short of a computer genius and I would recommend this company without reservation. This is the company you want working on your computer!!!! Thanks guys. Jim Lewis See NC Eyecare

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Shane Birdsong

This is a wonderful company. The workers definitely care about there customers. I have bought two computers from them so far. I had Bob helping me one day and even though he was busy he made the time to help me. I also am a business owner so I know the importance of good customer service and they went above and beyond to help me. I had another employee helping me the first time I came but I am not sure of his name but he was also very helpful. I want to say thank you for the outstanding customer service.

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Will Flowers

Great experience with Hassan and Warp. He wired an older townhouse I have with ethernet (two ports upstairs, two down). He gave the best quote and fit me into his schedule very quickly. He actually had to come out twice because of some structural issues with the house itself, but he was very flexible and came back on very short notice the second time.

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gabriel northman

went by there today and i was looking for something specific. the guy bob at the front was able to assist me. several times before used this company even when they were in capitol blvd . these techs know what they are doing and are very nice. thumbs up these guys deserve this 5 star rating

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Marvin Watson

I had brought a lad top had some problems We talked they tryed to fix and we couldnt find the problem .While I was on my lunch break..He said it would take to long .Warp gave me another Lab top and it works great ..and this what I call great customer service..Hard find now days .

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A Private User

Take a peak at the six 5-star reviews from December 14, 2009. Seem a little strange for a site with only 12 reviews? Service was weak. Promised callbacks were not made. Record keeping was inaccurate. Staff was mixed - competent at the dropoff, but unfriendly on the pickup.

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Jake Stauffer

These guys got right to the point. They gave me a direct quote on my laptop and i took it several other locations and they stood by their word. They recovered all my data from my corrupt hard drive that other businesses wouldnt since "it was too old". But that didnt stop warped!

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zenthemind

Absolutely the best service in computer repair out there! Great prices and extremely knowledgeable. Not only do I game but run several computer based businesses. Bob saved our necks with a super quick turnaround!! Thank you so much!!!

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Darren Hensel

Over priced junk. Good place if you need to pay an outragious price for an old piece of used equipment. If youre looking for something specific, its like digging in your used parts closet, and then paying extortion type prices.

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Brianna Lewis

It is the best choice available, Tigerdirect recommended them since they are going out of business, Best Buy even referred them since they were unable to work on my Mac. Very happy with the job performed.

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JJtreads mead

They said they could buy my pc so I drove 45 minutes and when I got there they said I would have to come back on Monday because the manager wasnt there! This was on a Friday

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A Private User

Terrible service, refixed multiple times over 3 months and it still isnt right, now doesnt return calls or emails. Wholeheartedly UN-recommend.

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Dr. Linda Shafik

Great service! Love working with them, always timely and helpful. Highly recommend for any computer and networking issues.

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Drakemist Gamer

Very nice people, was able to cut a deal with them on my custom rig. Knowledgeable and helpful will use again

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Adam Vinski

Theyve had every obscure pc park that intrex didnt, less selection of typical components though. Great staff

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Matt Lowery

I enjoy going there, love the fact they have the "hard to find items". That is why i go there !

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Nancy Nano

Very bad company never recomend for any body steals the hard drive from my mac computer

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Asad Bazzarie

They did everything they were supposed to quickly and it was pretty cheap

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Bill Richardson

Cheating reviews and took 3 weeks to return laptop. Never again.

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