Category: | Computer Store |
Address: | 3106 Sweeten Creek Rd # C, Asheville, NC 28803, USA |
Phone: | +1 828-684-0043 |
Site: | thenotebookgroup.com |
Rating: | 4.6 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed |
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Mirra Price
I bought a computer from KTC a couple of years ago, which, according to two different computer shops was worth only one-half what I paid for it. When I told Alan, the shops owner, this, he scoffed. He said if I went to the Better Business Bureau, he would take legal action since he told me not to contact him about this issue, and I sent him an email after he said this to me. His employees are incompetent, mostly interns, who told me my problems with the computer were in my head, When I finally got Alan to look at it months after I bought it, he found three operating systems on it. It was custom built by KTC. I had been told by Alan I was rude to his employees. I spent months trying to resolve issues with getting it to boot up before Alan looked at it. They are dishonest. Dont shop there!
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Phil Connell
Sold me a Dell OEM or pirated copy of Microsoft Windows 7 Professional for my custom built computer. Had to send a complaint along with proof of purchase to Microsoft to obtain a good copy of Microsoft 7 for my KT&C built computer. Still owes me money for the worthless copy of Windows 7 Professional. If you enjoy shady dealings, bad business ethics and unsightly store housekeeping then youll love KT&C; otherwise, I suggest you go elsewhere for service / repair or to make a computer purchase.
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Brian Sturgis
One of the best places in Asheville to go for all of your computer needs!!! The staff are very acknowledgeable about the software and the hardware of every machine, not to mention their prices are very affordable!!! The employees are the best at what they do!! I would highly recommend going to KT&C for anything that has to deal with computers!!! I only trust KT&C!!! Keep the good work up guys!!!
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Scott Schreiber
I dont know what some of these other reviews are talking about, my experience with this company has been nothing but fantastic. Cheapest price in town from my experience, and theyll even do a considerable amount of diagnostics for free. Plus, usually if they cant fix the problem, they wont charge. Truly a paragon of modern business.
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Julie Thomas
Good solid people who are willing to go extra to help you out. If your looking for local business you cant find more local than owner who was born and raised here in Asheville and can do better work then the big box stores can with an added personal touch.
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Elizabeth Conder
They always do their best to help me. Their family is so cute especially the little one. This is one company that will save you a bunch of money over the likes of Best Buy!
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S Succop
Half way thru my 2017 taxes my desktop crashed. The KT&C employees are the neighborhood computer experts. Two days later I was up and running. Thanks to "Team KT&C"
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Jill Andrews
Alan and Shane helped me with my web browser problem. They didnt even let me pay them!! Best Buy wanted to charge me $75 dollars just to look at the problem.
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Maurice Jackson
A great place to do business. He helped me get several programs downloaded and working. The tech spent a lot of time with me and didnt ask anything for it.
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Joseph Allensworth
These guys always help out when i think my life is over. So many times I thought I had lost everything and these guys pull my butt out of the frier!
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Mick Pettigrew
Reinstalled my computer and didnt charge me extra to set up all the programs I needed after I took it home and realized I needed help!
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Porter Taylor
These guys had me in and out the same day. I did come in at nine though! The virus is gone, and Im back up and running!
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Judi Goloff
Allyn helped me for free for my sister! He got her set up for her stay in the hospital.
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Nancy Flack
Ive been using them for my business for over 22 years and I love them!
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Dawn Rebekah
Fixed the computer for free to help out a retiree on a fixed income!
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Brenda Williams
Copied my files from my ipad and got my computer going. Terrific.
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Theodore Medford
They never have charged me yet and just solved another problem.
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bai a
I no know computers well. He help me long time!
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Ida Norbo
They have helped me for almost free for years!
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Jack Haverly
He spent hours helping me and charged me $10.
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Harold Gollberg
They helped me with my broken software!
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Jack Haverly
He set up my new tablet. At no charge.
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Allyn Onderdonk
I love my family owned computer store!
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Asher Blackmore
Awesome service and great advice!
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PFCustom Guns
My computer works AWESOME now!
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Christopher Webb
Very knowledgeable employees.
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Alex Bates
A lot better than best buy
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susan fitzmaurice
They saved my pictures.
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Lynne Gast
He redid my computer!
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Chelsea Verslues
2 Thumbs up
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Ian Valerio
Cool People
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Camille Jenkerson
Awesome!