Category: | Computer Repair Service |
Address: | 5 Miller Rd S #2, Asheville, NC 28803, USA |
Phone: | +1 828-290-9092 |
Site: | ashevillecomputercompany.com |
Rating: | 4.9 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM |
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Renae Gregoire
When my HP Envy started acting up, I turned to Google and looked for a local place where I could take my laptop. I am so glad that I went onto the 2nd or 3rd page of local search results, because thats where I found Aaron! His website was professional, which is a huge deal to me, and I also saw that he did pickup and delivery. Wow -- that would be a time saver, I knew -- so I gave him a call. He was professional on the phone and asked all sorts of questions about the problem, so I could tell that he knew what he was doing. He picked up my machine, and within a day identified that it was simply overheating. I had read in reviews before I bought the Envy that it was a heat monster, but I wasnt using it for gaming so I figured that I would be okay. Guess not! I have a laptop fan now, which helps, and Aaron installed a program for me that lets me monitor the temps. Since that first transaction, weve used Aaron a few other times, once to fix a broken laptop hinge, another to help us with our home network and router, which was acting up, and yet another to fix the port where the power plug thiny goes in (sorry -- Im not technical and dont know what that thing is called). We are SO happy to have found Aaron, and will be calling on him whenever we need computer help. Hes prompt, professional, and his fees are reasonable, especially considering the fact that he picks up and delivers! I highly recommend Aaron Helps You.
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Jon Hessler
After reading reviews about Asheville Computer Company, I decided I would give it a shot. Like many others who have left a review, I also had a MacBook issue. My MacBook would start up and after several minutes of waiting for my computer to load programs - it would decide to power down. Frustration settled in, so I took it to Aaron at Asheville Computer Company. I was immediately relieved after talking with him. Aaron displayed genuine concern when I was telling him my problems. His technical knowledge and support provided me with immediate relief that my computer problem was repairable. He kept my computer for a little less than two days (turned it in on Saturday), and it was available for pick up on Monday. My computer is 1,000,000 x faster and no longer sluggish upon start up. Its quick, efficient and like brand new. I appreciate the hardwork Aaron has put in to my computer. You can tell hes extremely prompt and efficient at what he does. If you have computer problems and time is of the essence, you can rest assure Aaron has you in his best interest. Thanks Aaron!
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Gail Munson
Aaron provided truly wonderful laptop service. He solved all the issues with my laptop in a very efficient way, explained what each issue was as he solved it and was very patient in answering all of my questions and concerns. Aaron will be helping me with the purchase and set up of a new laptop. In another situation when a problem came up in the middle of a work project with a deadline, Aaron kept me from panicking by accessing my computer remotely and solving the issue within minutes so that the project was completed on time. I told Aaron that I am so very happy to have found him and thank you very much Aaron for all you have done for me! I highly recommend Aaron to everyone who needs computer services. :)
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Pamela Pistor
Kind, knowledgable and user friendly are the words that come to mind this afternoon regarding the service "Aaron Helps You" provides me. Ive used Aarons computer repair and learning services since December of 2010. Hes know as the "rescuer" among my family and many of my business associates. Much of my Consulting business is done from my home computer, when its down Im OUT and desperate. Aaron is timely and responds to my text or phone calls with encouraging words in my time of need. If your looking for a trust worthy partner to keep your computer up and running smoothly, Aarons the right man for the job.
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Karla McIe
Prompt, extremely helpful. Nice guy. Still remembers how to speak plain English not just computerese. Fixed my computer when he said he would and delivered it to my office. It has worked great since then. Wow, a computer fix that worked first time with no collateral glitches! And the price was way better than I would have gotten elsewhere and under his estimate. Great service, great price, super pleasant experience. I have a computerized medical office and I will absolutely be using Aaron for my computer repairs. S. Hall
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Richard Jackson
Our desktop froze up and we couldnt get it to work. Malwarebites and cc cleaner didnt phase it. Aaron came and picked it up. Fixed it and brought it back. It took more time than he had estimated because of all the usb devices we had attached. He didnt ask for more money even though I asked him. We paid him more because his price was really low and he did such a great job. The computer has been working without any problem for 2 months now so we know he did a great job!!!
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John Choi
My 2010 MacBook Pro was starting to show its age before I took it to Aaron at the Asheville Computer Co. Knowing that I needed the computer for work over the weekend, Aaron replaced my HDD with a SSD, upgraded my RAM, and cleaned my laptop in under 24 hours. Fast, reliable, and dependable - a fantastic representative of our local talent. Knowledgeable, honest, and a joy to work with. Ill definitely call The Asheville Computer Co again.
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Anjan Kumar Krishnan
Aaron was very responsive to my service need and followed up promptly when I left him a voicemail. He directly came to my house to pick up my laptop for a hard disk data transfer job and got it done quickly. I didnt have to go looking for a service shop and he works on weekends too, which was helpful in my case. I was also able to get the service done for a very reasonable price when I enquired about the charge. Thank you Aaron!
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Jonathan Crook
Aaron responded quickly to my wifes call for help. He diagnosed the problem as a failed hard drive. He replaced it with a solid state hard drive and transferred all her data from her old hard drive. He did this at a very reasonable price and in a very reasonable time frame. This allowed my wife to continue to use the keyboard that she knew while she finished her graduate degree. Aaron is now our go-to guy for computer issues.
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Karen Franse
Aaron was able to do what other repair people said could not be done! We are thrilled with the results and thankful he was available to help! Instead of having to wipe out our hard drive and start over, losing all our data, Aaron was able to resolve the problem and keep all our data intact. We will most definitely use him again and can highly recommend his service. Just like the name says, Aaron helps you.
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Kathleen Gagne
I didnt want to hand over my laptop to one of the big chains for repair, so I searched online for someone local. I found Aaron and Im glad I did. He was helpful, courteous, convenient and affordable. He replaced my keyboard and laptop cover quickly and even cleaned out the inside grime/dust. Im very pleased with the results. Ive already given his card to a friend and Id gladly recommend him to anyone.