Category: | Gift Shop |
Address: | 5 Regent Park Blvd Unit 101, Asheville, NC 28806, USA |
Phone: | +1 828-252-1550 |
Site: | ediblearrangements.com |
Rating: | 3.4 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 10AM–3PM |
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Anna Levesque
I ordered an edible bouquet for my husband to be delivered at his work. Hes a teacher so I needed it delivered before 3 p.m. I made the order over the phone directly with the Asheville store and the woman I spoke to said she put a note in to the driver about it being delivered by 3 p.m. and that it shouldnt be a problem. I called again at 1:45 p.m. to check on the order and they said that it was out for delivery. I didnt hear from my husband so I spoke with him just after he had left school and he said that it hadnt been delivered. I called the store back and they then informed me that they dont guarantee a delivery time. They had not specified this at the time of my order, but now that I was requesting a refund they were making a point of it. I feel that they didnt honor their word and had they told me from the outset that they couldnt guarantee delivery time I wouldnt have placed the order. They never offered me a discount or refund. It did get delivered to our house after many phone calls back and forth, but my husband doesnt see it until the next day because he was going out of town for a seminar - that was why I was having something delivered in the first place. Very poor experience and I wont be using them again.
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cathy stanley
Terrible, terrible, terrible. My husband recently retired and an out-of-town friend sent him an arrangement. The Asheville franchise called after business hours to tell us they were unable to find our house and would deliver after we called and gave directions the next day. I called early and the male employee seemed unable to get the directions correct (actually he acted like he just didnt care). After establishing that it would be delivered soon, we called at 12:30 to find out an estimated delivery time as we were planning an out of town trip. The same laissez-faire employee said he couldnt give us an approximation because the delivery person was out in truck (What? They dont have cell phones..hard to believe!!). Still havent seen them, but cant comment on the quality of product because I will probably never see them! Terrible service...I will never order from them. If I could give 0 stars I would.
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Renea Hawkins
I am an oncology nurse and today received a gift basket from one of my patients I have cared for during her entire chemo treatment. It was a super wonderful gesture and for the most part the basket was delicious. However, the patient went to your store and hand designed the basket today. One of the whole fruits was an orange that was totally ruined. How could a worker not notice that? It was soggy feeling to the touch. For what customers pay for this gifts, this was totally unacceptable. Also, again for the price paid, I think an included mug should be a mug that is attractive and not one that advertises the company
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Brent Ellis
Great and friendly service, ordered online for next day pickup. Mobile website was a little sluggish. A girl that works there accidentally dropped one of the boxes. Though I fault the company for it (poor box design), not her. You grab the sides of the main box and the box slides out of the bottom. She promptly offered multiple options to make amends, but since we were in no hurry we picked up a replacement of the same product a few days later. As usual with Edible Arrangements everything tasted and looked spectacular. Especially a fan of the Christmas themed strawberries.
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Janet C
I got a box of the chocolate covered fruits for my sons birthday. He didnt like them. To really make matters worse, apparently my credit card number was subsequently used by one (or more) of the people working the counter that day to make other purchases. When I called to report the problem I got a lot of "have a nice day" platitudes from the admin of the local store. NICE. Dont go there...over priced even BEFORE the credit card fraud started!
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jeff boone
Ordered a Birthday arrangement the day before it needed to be delivered. Person I ordered for is not available after 3:00 pm. The lady said no guarantee on delivery time but since I was ordering early should be there by 3:00 pm. Didnt make it! Had to have someone stay after 5:00 to wait for it. Fruit was bitter and low quality. Based on the cost of this arrangement one would expect excellent quality and service.
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A Private User
We were so excited to arrive at our family reunion in Asheville and receive fresh fruit in beautiful flower-like arrangements. My personal favorite were the chocolate dipped strawberries. Everything was arranged in creative and colorful displays that were festive and fun. Since our reunion, we have used the Asheville Edible Arrangements and found both the service and reliability to be top notch!
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B Miller
First and last time. I placed an order around 9am and my husband has yet to receive his birthday gift after 5pm. If same day delivery cant be done, especially when the order was placed so early, it should not be an option on the website. I wanted my husband to enjoy this gift all day, not be stressed about staying late at work to receive it.
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A Private User
Florist of the Year! These Fruit flowers my friend sent me were amazing! I was so excited and they looked so spectacular I didnt want to eat them!! This was the best gift of flowers I have ever received!! Highly Recommend!!
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A Private User
The best hand dipped strawberries in Asheville. My wife loved the floral arrangement. It looked beautiful and she could eat it instead of watching them die. Edible Arrangement made me look like a hero...who needs a florist!
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A Private User
Love them, they are so friendly and helpful. They always seems to understand what type of arrangements are perfect for my needs. Always order from this store, even when I am out of town!
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A Private User
I received the most unique flower bouquet for Valentines Day. The design of the fruit looked just like flowers! I would recommend Edible Arrangements to my friends.
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Susana Estrada
Los arreglos son frescos
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Jennifer Lane
Highly recommend for any special occasion or a nice treat!!
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James Cole
Worst experience I have ever had