|Category:||Used Car Dealer|
|Address:||55 Main St, East Brunswick, NJ 08816, USA|
|Working:||10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM Closed|
DO NOT BELIEVE THE 5 STAR REVIEWS (well, at least most of them.) I was not pleased with my experience at this dealership. The prices online are misleading despite saying "what you see here is what you pay." When I inquired about what the ad said, I was told they were having difficulty modifying the add (it was Craigslist, get real.) Add about $2,000 to the price you see unless youre paying cash. In addition to finance charges you are required to buy a warranty (GAP insurance) despite some of the lenders they work with not requiring it. You are REQUIRED to pay for a warranty that you either do not need, or that is included in some of the loan offers (State Farm, for example, includes GAP insurance, so you would be paying for it twice.) The cars on the lot are decent and, if you dont include the additional fees, fairly priced. Please also keep in mind that some of their cars come from auctions, and this limits the amount of lending companies willing to loan you money. They will not tell you this is the reason youve been denied, they told me it was because of my income. I had to hound them to get the names of the lenders and the offers. When I went to follow-up with the lenders I found out that the information and loan amount that the dealership told me I had been approved for was NOT what the lenders had actually approved me for. I still have not received all of this information (though, to be fair, some lender contact information was given to me.) If youre going to shop here, do not tell them how much you have to put down, and MAKE SURE you apply for your own loan, they will lie to you to get further into your wallet.
First off 95% of these reviews are fakes from the owner and there friends. Second this is a very shady business they take your licenses just to look inside the car and they run a credit check on you when I had especially told them I would be paying cash. Then when he finally came out of his little hut with my credit card he turned on the BMW M3, I first instantly noticed it had some funny noises coming out of the engine didnt sound like a traditional M3 engine. So it was fine when I went to go test drive it he came up with some BS saying I couldnt drive it because I had to be 21 ??? Since when does a dealer have an age limit to drive certain cars it shouldnt have mattered because I had the money to purchase the car in full. Very shiesty dealer would stay away from, all there cars look beat up and plus they charge you $10 for a carfaxs. Wtf! Since when do normal dealers charge for carfaxs unless they are hiding something. Very, very shady would never do business with them after they took my license and held it for an unreasonable amount of time.
We drove almost 2 hours to pick up a Volvo they had on the lot, it test drove fine and we were in and out quickly...not even down the street the car starts shutting off like its out of gas (but we wouldnt know because nothing on the dashboard worked which they did not inform us of beforehand) so we filled it up. On the drive home the back right tire periodically started smoking and smelled like burnt rubber so we drove the hour and 45 minutes home hoping it didnt burst into flames. THEN, as were pulling off the turnpike the car completely shuts off. Thankfully we werent hit by another car and managed to get the car started again. This place falsely advertises their cars and will happily sell it to you knowing it has issues. I am literally thankful to be alive after driving one of this dealers cars home.
If there was a zero I wouldnt give them one star. This was my first and last time buying a car from a private dealer. Going through a dealership is easier than going through these people! I bought a car from then and what they make you go through to purchase a car is like your buying a house! Im still getting calls a week and a half later for more info to verify a loan after they took my downpayment and let me leave out the dealership with the car. Lights came up on the car for a oil change they said they did before I left come to find out I need a oil change and I left with a empty tank out of the dealership! Also have to fix the broken sunroof on the vehicle after looking online they posted the vehicle with it working! All they seem to care about is making a sale and not caring about customers. Sad
Bought a car from them in October 2014, got the GWC warranty for 90 days, went in to renew it 3 months later (assuming that I had 3 months, but missed the renew date by about 2 or 3 days...) So they told me I could upgrade it (Paid over $700 extra) in January 2015. After 4 months, I brought the car to a shop (for an oil leak that it had when I bought it, and they said it was nothing), and to my surprise, I have NO WARRANTY!! So I call to see whats going on, since I have paperwork and never heard anything otherwise. They tell me Oh about 1 month after they sent us a check back and said they denied it. No one ever called me to tell me, or have I seen any money back!! This is RIDICULOUS!!!! Very outraged by this, and still having lots of problems with the car!! SUCKSSS
A terrible experience buying from this dealer. Illegally they charge $10 for carfax, has to be free. They overcharge me $2,000 over the market price that was 6,000. I paid $8,000. After two days the car started showing error code on dashboard because they erased the code so they can sell it. (Thats what dealership told me). Cost $700. After two weeks the transmission it gone in the middle of the NJ turnpike, tow truck $225 dealership asked for $5,500 to fix it. Dealer charged $120 for me to take out of there $75 for another tow truck, and then to a local mechanic to fix it for $2,500 with 6 months warranty. M2 Auto Group didnt me give not even a day of warranty. And take a look to all fake reviews just by "Google User". DO NOT BUY HERE. you been warned.
Sold me a 2007 Honda Civic Si with 151k miles. Decided not to buy the warranty but seeing the other comments on here Im kind of glad I didnt. After a little over a month the engine died on me while at the beach. I got the engine rebuilt at another shop cause I felt it was too good to be true for the engine to die so soon and I didnt wanna give them anymore money than I already did. After going through the trials and tribulations of rebuilding an engine I have a solid car now but I couldve gotten a newer car after all the money Ive put into this one. Dont ignore the comments you see here. Take it to heart , BE SMART and move on to the next dealership.
they do have a nice selection of used cars. but the customer service was awful. we were looking to buy our first car and when we got there, most of the staff there was very lazy about things and they had a kind of condescending tone in the way they answered our questions as if they didnt care. it was a awful experience and very unproffessional. We wont go back. Such a shame that they run their business in such a manner. surprised at all the good reviews.