BJ’s Wholesale Club

Category:	Warehouse club
Address:	3303 Crompond Rd, Yorktown Heights, NY 10598, USA
Phone:	+1 914-734-9700
Site:	bjs.com
Rating:	4.2
Working:	9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–8PM

Location

Photos 92

Reviews 27

Ely De Jesus

Customer service personnel is always friendly and helpful. Managers willingly offer rainchecks when certain sale items are out of stock. The store is usually clean and organized, but they do run out of items quite often. Im not sure if its due to the smaller than usual BJs or because this is the closest store servicing lots of nearby towns, which means inventory goes fast. The only negative thing I have encountered at this place is that some of the vendors, who offer small food bites at table stations throughout the store, can be rude and mean. Im not sure of their connection to the store, as they might work for the companies trying to push their products, but they can definitely exert a bit of friendliness and professionalism; especially if they are working on selling a specific product. During my last visit I encountered a young man who was cutting strawberry shortcake bites. When I approached the table to enquire about the product he was advertising, he just simply pointed towards the bakery s refrigerator where the cake was. I attempted to ask him questions about the cake, but he made a face as if he was annoyed and once again just pointed to the refrigerator and this time told me to go read the label on it

nachod1282

My BJs membership is probably a decade long. I like this store, its clean and sales associates are very nice. The customer service is great, never had a problem there with some returns and few other requests. BJs issues every month booklet with their own coupons, besides that they have sheets of their other coupons on racks in the store and on top of all they accept manufacturers coupons too. They are offering variety of products covering household and small business. I found the selection pretty much to my satisfaction. They started offering more and more of organic products, mostly covered by their own private brand. On another hand, other products are disappearing from shelves, like a King Arthur organic flour, organic kefir, organic half and half and some others. We are lucky with opened Deli in the store, where prices for cold cuts are incredibly affordable. Although I am trying to stay away from processed meats sometimes I sin and buy. To me Wesley farm brand smoked turkey is a winner. I love their Harwestland rotisserie chicken. I was pleasantly surprised today, when I found on the shelf still warm store baked ciabatta rolls labeled Natural and GMO free. Its the way to go BJs!

K Carter

Prices are good but not great. The location is very convenient, its right off the highway (Taconic Pkwy). The lines are not to bad off hrs but can get a little lengthy at times. Theres a Dunkin Donuts inside and theres usually good customer service (employees) near the CASH REGISTERS to help out with issues but almost impossible to find help throughout the store. The employees have always been helpful and very nice. There is also a Tire Service garage here but Ive never used it. Ive been going to this store location for 5 yrs now and would recommend this location to anyone in the area.

Elizabeth Marlowe

The line did not move because the customer at the front of the line had a price question and instead of having a manager help them so that the rest of us could proceed we stood there in line for over 17 minutes and there were only two of us on the line . When the customers and I asked the cashier what was happening she was rude and snippy. If I were you I would join Costco. Much better price is much nicer staff

LP Post

Horrible cashier service. As usual it is late afternoon and I have to wait on a long line with three items because the express lanes are out of order. If you go on the regular lines things just stop while supervisor just shouts on radio. No back up from customer service . Blank stares. No team work to serve lines of paying members wasting there time here

Chris Nobody

I love this place. Its awesome. I live near the Pelham store and will never again go to that hell hole of a place. The customers are alway friendly and the staff is helpful. Ive been to this location many times on the weekends and have not been on long lines. I drive an hour to get to this store and havent regretted it once.

Jana Uhrinova

Really bad. I did online order for bed foundation to pick up in the store. They cancelled it without reason. They didnt let me know. When I would to buy it again in the store, nobody can help me. Im pregnant. Then I stop in next door ( mattress firm), they help me without any problem. Thank you BJs for your help.

Sue Hu

Helpful ,friendly people..They are building a BJ gas station at this location ...hopefully they remedy the entrance & exits from the lot...missing a bathroom and the only remedy is being knocked out by their opening a Dunkin donuts stand inside the store when there is a dunkin donut in the same shopping center

Jehuda Ish-Shalom

Big BJ but not one of the super big one. Has most stuff and also Tire Center that will mount and balance your new tires. Many times busy and long wait to checkout and pay.

J.L. Gonzeles

I could not find what i was looking for so I ask staff. Not only did he walk me to the product, he introduced himself. Thank you Walter for your help and courtesy.

Mathew Adami

Amazing staff that this BJs Wholesale Club has, great place to shop for all your needs. It has a Verizon Wireless and optical center inside of it!

Terry Simmons

A BJs with all the products you would expect, at the prices you would expect. Its compete, except no liquor store or gas station.

Donovan Olson

Great wholesale club featuring a Verizon wireless retailer and friendly staff. Great product and great value!

DroidXPhone

Unorganized, Staff stands around doing nothing and are not helpful. manager was very rude.

chris blanchet

This nice bjs has self checkouts. They have a better bakery the that bad Costco has.

Thomas Fitzpatrick

Love this Club! Great staff! Great Verizon Store and Optical Store inside also!