BJ’s Wholesale Club

Reviews 11

FR

Francisco Morales

De todos los BJs q yo e visitado, este es el peor ya que los costumer sacan todos los carros fuera del mall y al parecer BJs no tiene empleados para que vayan por los carritos de compra y tiene uno q ir afuera a buscarlo. Yo soy una persona con problemas en las piernas y use uno de los carro para desabilitado y cuando termine de pagar no me permitieron ir hasta mi carro a dejar todo lo q yo compré en el carrito eléctrico, pregunté qué porque no podía y ellos dicen q no simplemente no y que yo tenía q poner todas mi compra en otro carrito pero no habían ya que ningún empleado sale a buscarlo afuera del mall. Si me gusta q tienen mucho más productos q otros BJs.

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SA

Sam panso

The "customer service" aka "I will answer when Im done with my lunch and then transfer to someone else because Im too lazy to answer" is completely terrible in answering their phone calls. It ended up resulting in me and my boyfriend calling multiple times to have either no answer or to get transferred to multiple people when we had just one simple question. I ended up calling the bakery department to ask for help and to hear a human voice and they were the only people who answered. The bakery department, not the customer service. AND we finally got an answer from some lady and she said and I quote "let me check if we have that in stock I will look on the computer" and then transferred us to some other lady. Checking the computer is not transferring to somebody else. Checking the computer is checking the computer thats probably right in front of you and just telling me "yes we do" or "no we dont". This is by far the worst customer service, worst bjs I have ever been in contact with. I would literally recommend you go to a different bjs somewhere else cause they are more likely to be helpful then this location. Terrible terrible service.

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AL

alicia gonzalez

Honestly sometimes this place can be cool theres lots of variety and decent prices but if you have anxiety this is not the place for you its (dependent on when you go ) packed most day the lines are long and the people are rude the cashiers obviously hate working there also one of the things i hate the most about this place is that alot of time if someone decides they dont want something regardless of what it is they will toss is on the register im assuming till the end of the day when its time to clean up this means meat and veggies and dairy get tossed on the floor collecting dust kicked up by customers not only that but then all these items that get left out to get warm and gross end up getting put back onto the shelf its really gross and could really make people get sick they need to keep track of putting things away i know it gets busy and that might be hard to do but they should hire more people if that is the case for the safety of their customers

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SH

Shermaine Williams

I love Bjs. However this particular store is an epic fail. First, parking is three dollars. There are never any carts available. You literally have to follow someone to their car to retrieve a cart. They normally have the items Im shopping for, which is a plus. I usually spend about $300- $500 when I visit. Now we enter the long lines that extend to the aisles. You can spend at least 25 minutes on a line. I pay with checks and I always have to wait for a supervisors approval which adds another 10 minutes to my visit. I have visited 3 other Bjs: Pelham, BX, and NJ. They all fair much better than this location without a parking fee to add. Oh yeah I forgot to mention there are never any coupon books available. Its sad because this location is closer to my home but I rather travel to the other locations. When Im desperate I come to this location.

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NA

Natalie DuBois

I like that this location is so close to me, but it can be a mad house. Ive spent 20 mins shopping, just to wait an additional 20 just for checkout. Its always crowded and some of the shoppers are nasty and rude. Once, a cashier was so distracted, she put my eggs and bread near the bottom of the cart and continues piling items on top of them! My bread never made it, but the eggs were fine (thank God)! Also, forget about shopping at the deli. The line is always long. In general, I enjoy shopping in bulk and saving a few bucks and trips to the supermarket, but Im not sure that the savings are worth my sanity.

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IV

Ivana Juarez

BJS ES UNA MIERDA, TODA MI VIDA HE COMPRADO CON LA TARJETA DE EBT Y AYER FUI HISE UNA COMPRA GRANDE Y CUANDO FUI A PAGAR ME DICEN Q YA NO CUBRE EL AGUA ,EL PAN Y OTRAS COSAS, HISE UNA COMPRA DE 400 Y SÓLO ACEPTARON 170 DÓLARES TUVE QUE DEJAR LAS COSAS...

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BU

Burnette McIntyre

Recently Ive noticed that the coupons arent really saving me money!!! I was there last Tuesday and I noticed that three of the items I had coupons for, the prices were increased by the same amount of the coupons!! Ive been a member for a while and I dont appreciate being fooled into thinking that Im saving money, when in fact Im paying the same amount as before. Its not fair to the thousands of people who shop there!! I plan on bringing it to the attention of the Better Business Bureau!! I feel like Ive been had!

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BR

Bridelee Gittens

I love BJs prices but if your not careful you can get carried away. And it adds up hi quickly. My problem is either the scooters arent available due to use or they arent charged a lot of the time Im unable to get a scooter which is a big problem for me I have a knee brace and cane by the time Im finished walking around shopping in in great pain and aggravated because the lines are to long . If it wasnt for that I would of given 5 a star review. But even with all that I still feel its worth it

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NI

Night Guy

First of all the prices for somethings are awesome but the people that shop there are like super ghetto Im ghetto but wow its like 1993 in there God bless the people that work there some are rude but most employees are nice if you need someone to explain electronics to you Google it cause they have no clue! For the money you save it worth the long lines but my biggest gripe is that the express line is not managed properly 9 items or less people got 30 freaking items Im out

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MA

Marjorie Darden

Pros - I really appreciate the coupon booklet that is sent to my home...Cons Lines are entirely to long....the 15 items or less line is not advertised enough!! Deli way to slow...of course theres a line however the employees are laughing, talking and stopping to have conversation with each other. Wow. ..it was only two people, me and another person but do to there constant chatter the line grew and grew..from 2 to close to 15 people at 10am!!! Wow

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M

M Forrester

Its a BJs... but if you are used to shopping at the BJs in College Point (Queens), Westbury (Long Island), or Edison (New Jersey) you will notice a different shopping atmosphere. The first noticeable difference is the place always seems packed, there Is no self checkout line, and you have to pay for parking. Other than that its a BJs and I can get the items I like to buy.

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