GameStop

Reviews 23

MI

Mike man

I previously went to a Gamestop on 163-80 Jamaica Ave, Jamaica, NY 11432 and I had to return some items due to my nephew and niece having the items Ive bought for them already. I also was interested in trading in some retro games from the N64, and see if I can buy a Video game for my newly acquired Nintendo Switch. When I informed the Game Adviser at the counter of what I wanted to do, he simply stated we cant take returns for accessories and we dont take Used games that are for the N64, and suggested I should sell them on "Craigs list" instead. I just couldnt believe this. I thought to myself if this Rep would have tried to help me out a little, I would have pre-ordered some games along with buying a game for my new Switch. So instead I went to try my luck with the Gamestop near my job, and BOOM! I simply explained to Jon why I was here, and gave me NO ISSUE WHATSOEVER with what I wanted to do today. He gave me a refund on the items the other Gamestop didnt want to take back, and I was able to trade all 8 of my N64 games with ease. Because of this, I Pre-ordered 3 games with him, AND brought a game for my Switch as well. Also, the other game advisers saw my retro games and we all got into a conversation about them as well. I love how diverse and helpful this Gamestop is and I will make sure I will do all my gaming purchases here, no matter what. Your whole staff here is a strong asset to your company, and they should serve as a model on how every Gamestop store should be ran!

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TA

Tamjid Tarafdar

Have been coming to this location for games for the past 13 years and one of my most recent experiences were pretty terrible. The girl working there added a warranty on my new game without my approval. I asked for it to be removed because I didnt want the warranty on a game, especially a 3DS game. (Who gets warranty on a cartridge game?) Even though it was just $3, she consistently stated that I have to have a warranty on any new game I get and that it cant be sold without one. That statement left a bad taste in my mouth and I was certain that wasnt their policy. I bit the bullet and bought the game since it was near closing time and there wasnt any other location that would have been open by the time I got there. Went home, called corporate to get a verification of their new "policy" of mandatory warranties on their games and they said theres no such thing. If you want people to buy your warranties, dont scam them out of your customers. Especially people that have been buying from you for years.

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RO

RO3K MAWG

I live near jamaica but i travel to atlantic its amuch more neat store.The manger is very respectful and helpfull and he makes u want to come back to the store this is why i give this gamestop 5 stars. Unlike the manger in jamaica very rude and does not want to make me spend any cash their i triead giving him respect but what i got was an a heat example i try giving him my cash juss a regular he was on the phone while dealing with me and he started screaming at me saying i tossed money to him and i appilgized cause i didnt want any problem s thats my rant. But this is the gameatop to go # Atlantic Has a great manger.

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GR

greggy wojtak

IM giving you , a 2 out of 5 since u suck I hope u hear this all the managers there. I been going to the store since I was 9 in 1998 and its 2017 now Im 28 . almost twenty yeas in business! I tried applying thousands of times and racist managers dont hire me ... so hire me ! its been twenty years of experience for me and I use o chill with the old managers and do the walls for free while the gave free games to thieves and got away with that! YOU suck and your business is untrustworthy

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SY

Syed Ali

I have been to this GameStop before, but one of the employees kicked me and my friend out after 2 minutes when we were checking if they lowered the price on any console, and seeing what we think of buying next time we came here. Its not a bad store, its pretty big and clean, just one of the employees were retarded.

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SI

Simple42o

Bad service!!! I called for information on a modified plagstation 3 to see if they will take it and guy pretty much said no and hung the phone up b4 I can even say alright..I used to shop here ALOT all my midnight releases were here as well.. I know for a fact I wont be going back now...cityline here I come!!!

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CR

Cris Inojales

Cool employees that are extremely knowledgeable on what theyre selling. Whenever you walk in, youre greeted by an employee. Also, the store has a wide selection of things other than video games. Its a great place for gamers and collectors alike. This place is, undoubtedly, the best Gamestop Ive ever been to.

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NI

Nick Mastereso

Finally a store where when you walk in people say hello to you. Spoke with a manager there about old sports games. Overall good store no waiting on line and very neat and clean. Oh and a huge parking lot, a plus here in queens.

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AR

Arnol Ramos

I never had problem with the services here. Really good staff. Give them 5 stars because they always answer all my question about the games and system. Keep up the good job GameStop staff.

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CH

Charles R Davis II

Not many people know about this Gamestop.... so its ideal to go and shop without lots of crowds. And the female staff is great. Its goes to show you that women play video games also.

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RO

rosamarie nichols

Grandson bought a used game. On the box stated 17.88 , he was charged 24.88. clerk stated last week price. Returned game . They are stealing from the community. Will BOYCOTT THEM.

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VI

Victor Quiroz

Customer service is pretty good. Representative will more than usually ask if you need assistance or offer opinion in a game you may be interested in if youre browsing around

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JO

Jose Vasquez

this its the worse gamestop game ever i went to get mafia 3 for the midnight release and they close at 12:15 am totally slow employers and nothing more

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AN

Antonio Soto

Fantastic store and crew. Always feel welcomed back everyone Im there. Helpful and honest people, huge selection and overall good atmosphere.

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DA

Daniel Hernandez

Offers wide game selection, but staff can be pushy with what options GameStop offers such as store warranties and used game options.

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JA

James Batista

What lousy service, rude over the phone when only asking a question, inventory online is not up to date. Pick it up, come on.

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RU

Rudy Time

The staff and the amount of merchandise to browse is the reason this specific GameStop gets Five stars from me

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JO

jose rodriguez

always sells broken items and complains upon returning them. rude staff. except one lady who is nice.

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CH

Chris Hernandez

Great knowledgeable helpful workers clean well up kept store. Constantly stocked well on cool stuff

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PL

Playdoh613

There was one worker who was very mean but the stuff there and the rest of the people are great

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SU

Sutemmie

four $60 games and a Wii U in good condition = $90 plus wouldnt trade in amiibo for some reason

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JO

Joshua Rattansingh

Amazing service the employees know what they are talking about and what they are selling

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AS

Asif Ahmed

Had a game hold. Few hours later came to pick it up, they tell me they dont have it.

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