East Chester Auto Sales
| Category: | Used Car Dealer |
| Address: | 925 Ulster Ave, Kingston, NY 12401, USA |
| Phone: | +1 845-339-7051 |
| Site: | eastchesterautosales.com |
| Rating: | 3.7 |
| Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–2PM Closed |
Location
Photos 1
Reviews 6
CA
Caitlin Whittaker
People! Do not bring your car here ever! This place has ripped me off. In the past 3 weeks they have had my car, gave it back to me 3 different occasions and it was not fixed every single time I got it back. The guy tried to blame me, saying it was a new problem that just happened to go wrong each time! He has made about $1,000 dollars off me. Last week he gave me my car back and it still had the same exact problem it did 3 weeks ago, so I brought it back here. He told me it would be $20 dollars. Today he called me, said the total is $83 dollars. He said the part was $20, labor $25 plus tax, and is charging me $35 dollars for anti freeze when its been leaking anti freeze since the day he got it. He is a rip off, a liar, and he fixes everything half ass. Last week he told me he was to busy to get to my car, I went there to get my belongings out of my car and he was putting a shed together not fixing any cars at all. Mind you I have not had a car for 3 weeks. Save your money, time and trouble. Do not use this "mechanic shop". The owner Haider was very rude and awful to deal with as well. In response to the the comment from this shop. I NEVER ONCE said I bought the car from here. I bought the car from MINNOW MOTORS IN POUGHKEEPSIE. They towed my car TO THIS SHOP, SAID HOW GREAT THIS SHOP WAS AND HOW ITS THE BEST MECHANIC AROUND. THE CAR WAS NOT DRIVING WITH AN ANTIFREEZE LEAK I AM NOT THAT DUMB. Anytime it leaked antifreeze it was towed back to YOUR shop. And in all actuality its not that I cant afford a BMW its the fact that I was scammed, robbed, taken advantage of and given a car back 3 separate times when It was ultimately NOT fixed. And its not good business at all to tell a customer a price one day then that price turns into 4 times the amount of what was originally told when its time to get the car. No I did not buy the car from here but it should have never been given back to me when it was CLEARLY not fixed. A normal mechanic would do everything all at once. And I was NOT informed every step of the way. Especially being charged $30 dollars for anti freeze that is sitting in the trunk of my car.
LA
Laurie Ledbetter
They have a mechanic called Marco who is very nice . But they took a $650 as a DEPOSIT from me to rebuild my transmission because it would not go into reverse. I rented a car because they said it would take 4 days to complete the job. I returned the rental car after a week and it took 3 more weeks for him to fix my car. He was also suppose to take out the carpet and find a water leak. I bought special products to wash it. I was without a car for 4 weeks. When I got it , it still would not go into reverse the car was still leaking water and the carpet was wet. And it did not smell clean. He did not even steam clear or wash the carpet after all that work. When Marco took out the carpet he cut it instead of taking it our correctly. And he did not even wash the carpet with a steam cleaner to get the mold out. He knew my daughter was allergic to the mold and was getting sick from it. Marco is not a licensed mechanic and the owners of East Chester Auto Sales took my money , wrote the receipt and they let him work our of their garage. They claim no responsibility. Beware of the sweet family that screws you . I am 53 my car was a 2105 VW Passat Wagon and have never come across this type of incompetency ever. I will be contacting the Attorney General. I could not come get my car because the transmission was pulled out of it. I had a $250 rental bill, lost $250.00 of my deposit and 3 weeks without a car. I had to plead with the owner of Chester Automotive to have his mechanic to put my car together and give me my car. Do not take the risk
SI
Sirena Sanders
This dealership is so pleasant and welcoming. They have the nicest cars around and in great condition. What I like is they dont mislead you with anything, including the loan, the car or their care, they are upfront and honest. I love that they are a great team and it really shows! We purchased our Land Rover from there got an amazing deal, warranty, low mileage , excellent payments with extremely quick service and clearly explained paperwork. The car feels brand new and though we only just got it, we are very confident in its long life and couldnt be happier. They are very responsive with any questions or follow up and it makes us feel confident that we have been well taken care of as customers. Highly recommended dealer. You will not regret the service you will receive. We plan to all service done there which also makes a world of difference Having their mechanic on site... Thank you Haider & Suzanne for treating each customer as individuals and important... Sincerely, The Sanders
SA
SairaYassine
First, I would like to give many THANKS to Suzanne and Haider : ) for being helpful, tactful, speedy, knowledgeable,We have purchased 3 cars from Eastchester auto my first car from them 2001 BMW 325i had it for while never had a problem , end it up selling it for more then i paid for it, my second car was Land rover LR3, i know they say knowledge is the best tool for good purches i was nervous about buying a Land Rover i didnt know nothing about them, Thanks to Haider it took me an hour to know every thing about the LandRovers he is very knowledgeable when it come to foreign cars specially Land Rovers,i did my search after couple days got the car i had that car for 3 years now never had a problem with it beside a suspension pomp which is a common problem with that truck, the last car i got was BMW X3 just recently and Im Very pleased with my purchase.
PA
Patricia Heins
i have had nothing but excellent reviews for this shop, they deeply care about their cars and customers (thell pick you up and drop you off) , they go out of their way, i have bought 5 cars from eastchester all in excellent condition, (personal and business cars) , they are the only ones that i will allow to work on my cars, bmw, lexus, benz 350 truck do i need to say any more. As of a matter of fact their searching right now for me for another work van, benz. On another note i was present that day when the dissatisfied customer came in, she came in with several issues with her car and they asked her which one did she want to fix first. They didnt cause other problems with her bmw. He specializes in foreign cars and there is NO BODY better, 2 sides to every story. YOU GUYS ROCK FAMILY OWNED Business!!!!!!!! 10 stars in book
CR
crystal corrado
Ok I bought a land rover discovery from East chester, i love it i love it i love it, Susie treated me wonderful, she talked she helped me with any questions or problems, never had a problem with the customer service. It is a wonderful place to buy quality car,Somepeople expect everything for nothing and want to complain about small business, this family is very hard working and did everything to attend to my needs...I just wish people that have negative feedback are usualy the ones that own a car for 2 yrs and expect nothing to break, you bought a used car things happen...If you wanted a new car than maybe you should of bought new not used...