Manheim New York

Category:	Auto Auction
Address:	2000 Dealer Dr, Newburgh, NY 12550, USA
Phone:	+1 845-567-8400
Site:	manheim.com
Rating:	3.4

Location

Photos 100

Reviews 20

Jim Warburton

If I could give zero stars I would. I am a dealer and have been in business since 1991. I buy from all the Manheim Auctions across the U.S. and I have never been treated so poorly by Manheim until this week. I purchased 2 trucks from Manheim New York this month. My transporter shows up to pick them up. One is buried behind bushes and the transporter pulls it out and the headlights and grill are missing. The headlights and grill were there when it ran through the lane and in the condition report pictures. I called Manheim to speak to Arbitration and they tell me it was not documented on the pull out slip when my transporter pulled the truck out and that it most likely happened in the staging area outside the auction. Mike in Arbitration sends me a picture of a sign at the gate. Wrong! My transporter had to pull in the auction to get my trucks because the lazy security guards did not want to help and they did not want to locate the keys to my trucks that were in the office so my trucks were never in a staging area outside the auction. Second, Manheim is more concerned with blaming my transporter then they are that they have a thief on the property, most likely one of there employees they are trying to protect. I am writing this not because of the cost of a grill and headlights that I now have to pay for to get the truck right to sell but the fact that Manheim New York has no concern that they have a thief on the property and dont care. All they have to do is look at the security cameras and they will see when my transporter left there lot with my truck there is no headlights or front grill. They would rather blame my transporter than find the thief that took the parts off my truck. Pretty sad with the $400 to $500 fees that I pay per truck that Manheim New York Arbitration or Management could not take a look at the security camera to see who stole the parts off my truck. Buyer and Seller fees pay there salaries, they seem to have forgotten that. With this said I will never purchase another truck from Manheim New York.

Claribel Brito

How can anyone auction with so much money not have a good heating system to keep there customers warm when standing out in the lines to bid.also they say title is here when u bid on a car then when you go paid for it and ask for title they tell you is not there yet but that theyll send it to you. They just want to charge you 15$ for each title they ship u so if you have 3 cars theyll ship you 3 different packages just to charge us 15$ for each package. And there employees are rude

Badda Bing

Wow, the clowns at the office were worthless. They lost my car and all they can say is " its over there" me "over where" them "over there" this went on for a very long time and I walked the entire lot and couldnt find it. Thanks to the older gentleman who drives the van he was very helpful. This place is a real mess. Nothing is organized and no one is willing to help. Be aware buying at this auction.

Jorge Markin

With the exception of Devin and Amanda the security officers are worthless and competent lazy malcontent idiots who would much rather play on their phone than help a customer the site layout is ever-changing and no one ever knows whats going on this place needs to take an example of Devin and Amandas attitude work ethic and willingness to do what it takes to accomplish the mission

JON PAUL SUNDELL

PAID FOR POST SALE INSPECTION. REAR MAIN SEAL OUT AND MISSING COIL PACK AND STILL PASSED! THEY REFUSED TO UNWIND THE DEAL BECUASE WE PUT OVER 150 MILES GETTING BACK TO THE STORE. WOULDNT HAVE LEFT HAD POST INSPECTION DONE THEIR JOB. TALKED TO SEVERAL PEOPLE, SENT PHOTOS....NOTHING. HORRIBLE EXPERIENCE.

Traian Spak

Worst Manheim to work with!!! They NEVER answered on the phone!!!! NEVER!! I have no ideea how to set up price and other things with them! I have one car in the auction to sell waiting for 2 weeks because they dont answer on the phone to set up the price!

Slavik P.

Got a shuttle to be driven around, but spent hours looking for a car that wasnt there because security didnt scan it out when it left two weeks prior, was told by an employee that its not uncommon.

qaz wsx

The auction is like public auction. Even non-dealers are in there at the bidding lane and inside the LOT! People cut the line and swear at you in a different language. Really annoying.

kola adaramola

They have varieties of cars for sale and big parking lot for the sold cars. They also provide VERY CLEAN bathrooms & great staffs with money winning opportunity every week.

Hassan M

The people are nice only when your there in person but as soon as you call them they talk to you like your garbage and just want to hang up, and give false information

panda w

Nice service so far, they has ford and bmw financial cars to runs

Monojir Ali

Really good service, very helpful staff

Gene P

Huge, organized auto auction.

Denis BIley

Always a issue here

gina sangricoli

Great place to work

Scott VanHoogstraat

Easy in and out