Staples

Category:	Office Supply Store
Address:	2310 Jericho Turnpike, Garden City Park, NY 11040, USA
Phone:	+1 516-739-6903
Site:	storelocator.staples.com
Rating:	3.4
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 70

Reviews 14

Parth Shah

My father and sister purchased an HP laptop from Staples on August 16, 2012. Within 3 months, the laptop had problems charging. We called HP, and after spending over an hour on the phone, we received a replacement charger. A few months later, the same problem occurred. Clearly this had nothing to do with the charger. The charger was brand new. When we went to the store. we were expecting the store associates to honor the warranty my father had purchased, and fix our computer. Instead, they gave us the run-around. We did not have a receipt, but they should have been easily been able to find our receipt. I went to a Best Buy once without a receipt, and they were able to find my receipt within a matter of moments. The store associate claimed he would have to spend an extraordinary amount of time locating our receipt. That is a complete lie. You could find sales information on a customer even if you ran a small-time electronics store and used Microsoft Access. Exactly how old are the POS systems used in this Staples? When I called the staples warranty people, they kept giving me the run around as well. The individual I spoke to stated that the original person who we purchased the lap top from had never even registered the warranty we paid for! I expect staples to make this right. Fix our laptop. That is all you have to do.

David Myers

Copies are outrageously expensive. I have yet to come here and not have an issue with their printing services. The machine needed for larger prints is consistently going down which creates massive delays and orders have been incomplete even a day later. Halfway through my job today, they ran out of the print paper needed. This is a copy center and it is ponderous how there isnt stock or paper replaced as it is needed.

Kimberly Boyce-Bachhuber

If i could give 0 i would. They have 2 little boys running customer service and they are not capable. They see they have a line but there walking around buying soda and its not their break. Theyre suppose to acknowledge the guests online before just walking away. Very upset with this store. Will shop elsewhere.

Asia Dadan

When you walk in ask for Jamal not only he knows everything about pretty much anything in a store, he has the patience to explain in details, but hes also super nice about it. Thank you

Amanda Bowers

Print center was cutting binding for me and threw away the covers of my books - they gave me a discount on some covers in response, but the lack of awareness was surprising.

Edith Kue

Great prices for back to school items very friendly staff to help answer all questions and even got help carrying my packages to the car. Outstanding service

Lee Cerrone

Unfriendly. ...no explanation of what I needed to do. Just pointed to a sheet on the wall for printing by email.

Rich H

Its a nice store, doesnt have a wide selection of pen ink replacements like the other stores do.

carlos queiros

Service at this store is non existent Go to the one in Westbury by best buy

Casey Chung

HORRIBLE the service was horrible and disturbing.

Epic Tiger

You would find everything you need. But pricey

Edward J DeNicola

Copy center personnel very attentive.