Category: | Office Supply Store |
Address: | 160 Sunrise Hwy, Freeport, NY 11520, USA |
Phone: | +1 516-623-1434 |
Site: | storelocator.staples.com |
Rating: | 4.1 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
KA
kazanjianfamily
I entered to send a fax that I promised to send to a client. I figured that it would be 5-10 dollars. 23 pages cost me 57 dollars. This was NOT posted anywhere in their sloppy store! The process took an hour. The store was understaffed and the poor souls behind the desk had to multitask to the point of misery. By the time my fax went through I had no clue the amount I had to pay. Poor customer service but NOT the employees fault....TERRIBLE EXPERIENCE! I feel completely ripped off.
A
A Private User
The staff at Copy and Print are the friendliest, most amazing people ever. They printed and bound my thesis for me last May. When there was a formatting problem with the images, they took the time to figure out what went wrong and make sure the images were perfect. None of them snubbed me for the over-exhausted, crazed, grad student that I actually was at that moment. They were kind and generous, and I am so grateful they were there to help hours before I turned in my thesis.
RO
ROSANNA RODRIGUEZ
Very poor customer service . I came to pick up some invitations that I paid for ahead of time and the manager argued with me that I hadnt . They are not professional at all and every time I go they give me a hard time and dont want to help me. They need to be taught basic manners and learn how to help customers.
KE
Kenneth U. Jackson Jr
So my partner and I went to this Freeport location as usual. The team supervisor Katty, I felt wasnt as demonstrative and a leader of great ideas and rush hour plans at this busy school season.. lines long and slow.. gave no clear direction to her cashiers until problems arouse. Clearly needs more training!
LI
LI Outdoorsman
dont bother calling them becuase they dont answer the phone. Their pc software is out of date, so when you try to get prints theres always compatibility issues, then they want to charge you for edits. For instance, their microsoft office is like 10 years old.
TI
Timothy Shavuo
Just went to Staples today and I must say the service there was absolutely phenomenal. I went to the print copy center where I was assisted by Felicia and she was very accommodating to my needs at the time.
SL
Sloan Young
Unsatisfying they werent very helpful we asked one person he didnt know where anything was at we asked for a special computer board nobody knew where it was at so all-in-all Id rather go to Office Depot
AL
Allison Deutsch
Felicia at the copy center was super helpful and friendly. She helped me with my copy and scan project very quickly. I was in and out in less than 10 minutes.
MI
Milton Garlick
Great Customer Service. Felicia in the Copy center was awesome. She went above and beyond to make sure I got everything I needed.
KO
Koffler Richard
Crowded at times but thats good. Theyll stay a long time. Staff are wonderful-Always
LA
Lanika Leon-Flores
Horrible customer service... staff has no idea what their doing
JA
James Bond
GREAT PEOPLE!!!!!!!Very Helpful and Courteous...Love that place.
LU
Luke King
I love this staples especially the print and tech department
TO
Tom C
Good staff and good service .
KE
Kemcy Ica
The best staples to go to
RO
Rodrigo Juarez
Very helpful staff
HA
Happy Life
I love this place
JA
Jamoi Patrick
Amazing staff
EN
Enoc Reyes
Good service