Category: | Office Supply Store |
Address: | 345 Rockaway Turnpike, Lawrence, NY 11559, USA |
Phone: | +1 516-239-7280 |
Site: | storelocator.staples.com |
Rating: | 3.3 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
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Desirée Chase
Horrible. Horrible. Ask me how many times I was hung up on in the last hour trying to get some information about my phone repair. FOUR times. I was hung up on four separate times. Why should I even need to call the store so many (6 total) times to get some decent service?? Each time I called the same department and got a different person. Only one young lady had so much as a pleasant tone but still have me no information. Not to mention on my first attempt at calling the store I received an answer, was put on hold for 30 minutes, saying they were "checking", only for a different person to then come back to the phone and ask me if I needed help?! What?! Fire everyone; or at least teach them phone etiquette, how to manage customers, and how to be accountable. One star is because the actual store is kept very clean.
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DANIEL LARIOS
Went our for new set of inks for my HP and a young gentleman by the name of Jamal helped us understand the function of our printer better and why certain inks should not be used. He is very knowledgeable in the computer section, once we told him how much we print a month he Introduced us to a new way to save money by buying a monthly $4.99 subscription with HP for inks instead of spending $65 for a set. Thanks Jamal. Will definitely be back.
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xoxoms. minniexoxo
Theresa Meyers was very helpful in assisting me with my print job and getting me in and out as I was late to work. Thank You kindly, as you are quite the asset to have and will keep my company coming back to this location.
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Sandra Evadne
Terrible. This whole process was terrible. I ordered a laptop 2 weeks ago and its still not there. I dont plan on ever coming back to this staples after this. Extremely inconvenient.
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SR MEDLOCK
The service is very poor and most of the workers including the manager are very RUDE. For quality printing and basic human kindness, I would NOT recommend this location.
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Miriam Bhutta
I called early in the day and was given wrong information, but when I went in person, the people were nice and helpful. So 4 stars
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Queens Peds
Calculator was more expensive than other advertised prices, buy they matched it with a smile!
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Chris V
Helpful staff even though they didnt have what I needed.