Gault Auto Sport BMW

Category:	Used Car Dealer
Address:	2311 North St, Endicott, NY 13760, USA
Phone:	+1 607-748-9875
Site:	gaultautosportbmw.com
Rating:	2.8
Working:	7:30AM–8PM 7:30AM–8PM 7:30AM–6PM 7:30AM–8PM 7:30AM–6PM 9AM–5PM Closed

Location

Photos 54

Reviews 13

Mortimer Winthorpe

Took my mint Black M5 there for service. Got it back dirty. They cleaned it again. Wish they had not. Same knucklehead that used a dirty rag the first time, did it again. Scratched the absolute hell out if it. Took too visits to a detail guy to get it back to 90% mint. Took it back again for additional service, got it back with one halo not working and a 2" tear in my wiper. Worst luxury car dealer Ive ever been to. They have a lot to learn. Ill never buy from them. Update to my review. After my previous review, Jim Brothwell was very eager to talk with me. So I called him, and he apologized for the issues I mentioned in my review. He requested that I contact him when I am back in town so that we can schedule an appointment to have those things corrected. I called him May 26, and left a message and did not hear back. I called again on May 27 and left a message and did not hear back. Seems Jim is only interested in calling when you leave negative reviews. I wonderful hear from him now? All fairness, I called Service directly and made an appointment, they took good care of my car, fix the issues, did not charge me. My car was in need of a new state inspection though, but theres no way Im having them handle that. Ive gone elsewhere to have that taken care of, along with a full engine service, new spark plugs and ignition wire system. Its a good thing there such a place called Star Motors in town. So Jim, should I be expecting a call?

Lyle Marsh

I wouldnt recommend buying a BMW from these folks. Long wait times for appointments, usually requires multiple visits to fix issue - one appointment to diagnose, next appointment to repair because they have to order parts. So now youre without a vehicle for two days. Service Department is supposed to open at 7:30am. Youll be lucky to get someone to answer the phone by 9:00am. I usually call someone in the Sales Department and have them walk over to service and tell them to answer the phone. When purchasing a luxury brand like a BMW you expect a little something "extra" when it comes to customer service and the quality of the workmanship and repair. I dont get that from Gault. When I make an appointment I go into that process expecting a problem rather than having the confidence everything will be fine. How sad is that.

Jim steed

If you are interested in purchasing a BMW, I highly recommend Gault BMW and Client Advisor Melinda Zosh. I am not the easiest person to please when it comes to purchasing a car. I do my research and can be rather demanding when it comes to purchase price. I am not opposed to traveling a long distance to get the color, options and price. My last BMW I purchased in SC. For my current purchase, I contacted a dealership in Syracuse, Rochester and Gault. With a bit of negotiating and a lot of patience from Melinda I received an exceptional deal from Gault. In order to get the exterior and interior colors and options Gault had to have the car built for me. To my surprise, the car arrived very quickly for a factory build.

Beth Bailey

On our way from SC to Cortland NY Thursday evening, we broke down on 81 about 16 miles south of the NY/ PA border and were towed to Gault. Robert Shea and a service tech worked all day, then volunteered to stay late on Friday to get us back on the road. Our sincere thanks to Bob, the service tech, and all the helpful and friendly folks at Gault for their efforts to repair the car and save most of our weekend in the beautiful upstate! We would certainly use them for our go-to shop if we lived in the area! Thanks again guys!!!

Adam Finegan

Had to buy a car sight unseen, made sure to ask several times on the status of the car, general maintenance. Car had $4k worth of repairs needed right away, $3k was covered by the warranty I luckily bought, and Gault would not reimburse the remaining issues. Disappointed since I paid a bit extra for the car. The staff that dropped off the car was great though.

Sharon Rosetti

Melinda Zosh was our sales person,she was excellent.I have been buying autos for over 45 years this was a very pleasant experience.I purchased a new BMW that day THANK YOU Melinda

Matt Salisbury

Over the last summer i paid $800 to fix a leak in my Z3 roof and I had to take it back 3 times for them to finally do it right. They kept giving me crap about how the car is too old and thats why they cant fix it. I will gladly drive the extra hour to Rochester just so Gault BMW doesnt get my money.

Ryan Agnew

I bought my M2 from Gault back in November. Bogey and the other sales people are always very friendly and great to deal with. I brought the car in for my first service recently and was happy with that. Joe took good care of me and you can tell he is a car guy. Thanks!

Timothy Ludden

If you did not buy your vehicle from them, they will not provide a loaner car for warranty service. They will offer to rent you a car though. What a joke, I will surely not ever buy from them now.

Austin Hardy

Purchased a BMW from Thor Leighton. I highly recommend you ask for him. Went above and beyond in terms of customer service. Very satisfied with my purchase and the sales team at Gault BMW.

UZ Auto Trans Inc. UZ Trans Inc.

The Dealer Trade Manager Eric Mooney is a worst person over there! He is so mean and does NOT know the business etiquette!!! He is making the dealership look so bad!

Charles Cheeks

Bought our car here and have all of our cars service performed here. Very friendly and professional staff.

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