Shults Resale Center of Dunkirk

Category:	Used Car Dealer
Address:	3979 Vineyard Dr, Dunkirk, NY 14048, USA
Phone:	+1 716-363-2000
Site:	shultsresale.com
Rating:	4.8
Working:	9AM–8PM 9AM–8PM 9AM–6PM 9AM–8PM 9AM–6PM 9AM–3PM Closed

Location

Photos 45

Reviews 11

Fred Stern

We walked into this dealership on 1/10/13 and met Steve Newark for the first time. We told him we were just starting the process of shopping for an SUV. We had no idea of what kind we wanted or how much we wanted to spend. We also told him we were in no hurry and did not want to be rushed. Steve started by showing us an escape. Too small. Went to a highlander, to much money. Next was an equinox, almost, not enough cargo room in the back. We decided to step back for awhile and look around online. After a couple of weeks ( because of our busy lives ) we called steve to see if we could look at and drive a few more vehicles. What ever we wanted to drive he went out and got it if it was not on their lot. Just could not find THE ONE we loved. After a few more weeks steve called and suggested a ford edge. This suv was awesome but we were still unsure. Then this past week steve brought in a Kia Sorento . 2013 with 12000 miles and fully loaded with everything possible ! This was it. He then let us take it home for 2 days . This worked perfect as my wife got to drive it in the snow. AWESOME ! Today we signed the papers and its ours after almost 2 months of shopping . Steve was a great pleasure to work with ! He never pressured us, Explained in detail every feature of every vehicle we drove ( about 8 i think ) and above all was HONEST about everything. The whole staff there was very pleasent with us every time we were there , including Wes , who handled the financial transaction basically twice cause we added in the extended warrenty after we said no. This dealership was a pleasure to deal with and I will recommend them to everyone ! There is no doubt I will go back to them for our next truck ! Thank you very much to Shults and especially Steve Newark ! Job well done.

Bonnie Wallace

I was in the market for a used 2014 Suburban with less than 20k miles and found one online at Shults. I was a bit reluctant to contact them as they are located more than an hour from my home and I was hoping to purchase a car in the next few days in time to take a trip with my family. I gave it a shot and called Shults - and thank goodness that I did. They provided an estimated price over the phone and then volunteered to bring the Suburban to me at my home to look it over and take a test drive. The next morning, Jim arrived at 9 a.m. and after the test drive, we agreed on a price in my driveway. Jim asked that I consider Shults for financing and encouraged me to complete the credit application online. I had already done some rate shopping and was very pleased when Shults provided me with a rate as low as any advertised rate that Id seen - including from credit unions. Shults then delivered my new Suburban to my driveway the next morning, in time for our family vacation. Amazing! The most impressive part of the transaction was that our sales person Jim, was completely candid and transparent throughout the entire process. I had expected a bit of a shell game but instead found straight forward, clear communication that made me confident that I was getting a fair deal. I highly recommend Shults and will be contacting them again for our next purchase.

Steve Holt

I visited numerous dealers looking for a car. I decided on a Toyota Highlander and there were none to be found with the options I was looking for within 50 miles. Darwin offered to find one for me. It only took a week to locate the vehicle with the specific options I was looking for. Two days later it was on their lot. I stopped and test drove the car. It was fantastic! Exactly as it was described to me. They gave me a price I was very happy with, a fair trade, great finance package and most importantly no pressure. This was a great buying experience. On a side note...A part of the deal was new tires. They had to order them. When I dropped off the car they were out of loaners. The owner of the dealership provided me with his personal car for the day without any questions.

Laura Clark

We recently purchased a Kia Sorento. The sales group did not pressure us and made us feel very comfortable. There were a couple minor issues with the vehicle which they took care of prior to getting the vehicle to us. Also, there was one issue that came up about a week after we purchased the vehicle and again they took care of it with no problem. I would highly recommend this group and our salesman, Sam DeJohn.

mark popielarz

They worked until they found the vehicle I could afford. They installed new tires and worked on all items I requested to be fixed without hesitation. They allowed me to drive a vehicle home before I purchased it to determine if the vehicle was a good fit.

Jim P

experience has taught me to always trust a good dealer. the folks at Shults in Dunkirk are courteous and prompt. My salesman at the time of purchase is Mark Ludes, and has always been good to work with. I recommend him and Shults to all my friends.

Jon Roy

Shults Resale is an excellent and ever growing dealership with huge opportunities. They give YOU the chance to make whatever you do there a career and not just a job. Wonderful service, quality vehicles, and amazing people!

stefan parkhurst

the shults resale staff made me feel like a rock star. I drove home in a vehicle I love with am arm full of prizes. couldnt have asked for a better experience. Thanks for the help, Jim

Mary Ellen Dayton

Sam was very helpful and got me the vehicle wanted and kept the payments within my limit. I would definitely deal with him again.

Stephanie Spekczynski

Very nice ppl. Like the new remodeled look. Bought my last couple cars from them

Monica Marie

Treat customers amazingly