Category: | Pet Supply Store |
Address: | 30 Veterans Memorial Hwy, Commack, NY 11725, USA |
Phone: | +1 631-462-1643 |
Site: | stores.petco.com |
Rating: | 4.1 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Sabrina Klemballa
If I could give zero stars, I would. Our pet passed away and we went back to the store to see if they would accept all of the bedding and hay we bought that were UNOPENED. We didnt have a receipt and the cashier wanted to give us a store credit. When I explained that we do not have any other pets, she called the manager over. He was a male. I wish I knew his name right now. But, anyway, he refused to do anything but a store credit. I know that there are store policies but this was their product, with their logo directly on the bag. They insisted on a receipt. I told him that obviously I didnt expect my pet to pass away and I didnt keep it. He refused to help me and I am now going to go above his head. It is the point, not even the money. No empathy. It was quite disgusting. I will never shop their again. I hope you all do the same. Go around the block to Pet Smart.
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Janeen Kush
I waited 5 minutes to get fish for my daughter the manager Steve looked right at me and went and helped another customer apparently a friend they shook hands and when I asked him for help he said hed be with me in another 5 minutes or so. Try telling your 5 year old that again we have to wait.....I left and went to Pet smart and was helped and out of the place in less than 10 minutes with 5 beautiful fish and one happy child
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David Schmidt
Great staff, very helpful. Shannon is full of great information and is a tremendous help. We went through 2 different training levels with our puppy and were very happy with the results. They also have a puppy play time which is great for having a monitored controlled environment for the pups to socialize.
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Aleksey Belousov
Gotta love it when places have parking for their customers so you dont have to look for parking. Very conveniently located in Brooklyn. Helpful staff and great service.
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Gary Hancock II
Store is clean and staff is friendly, but just like most pet stores, the animals are not kept in ideal conditions. The rewards card is great for extra savings.
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Mcalaren Gtr
I bought stuff for my fish and fish loved the food but sadly the fish died so from a cat so I am thinking of buying a bird
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Steve Starer
Great place and the trainers are AWESOME. We get all our dog food, cat food treats and toys here. Our pup loves the place.
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Zaid Ikari
Every time i have to get fish it takes forever for someone to help you. Other then that they have a good selection
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John Woodhouse
They have alot of stuff ,wish they prices werent so high, but if you like to spoil your pet or want one it works.
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Ethan Murphy317
Best Petco around. Great selection of products for all animals. We really dont shop at any other pet store.
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Robert McCarthy
Awesome service and selection. They took time out to help me when the other stores I had visited had not.
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A Private User
The staff puts the wrong breed of rodents in the wrong cages! And there isnt quite a selection either....
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John Carillo
Full service per grooming and supplies. Prices are average, similar to PetSmart.
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D.R. John
Always in stock. Clean store helpful store staff.
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Linda Hyams
Free puppy play time! Every puppy should go!
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Wolfgang Vann
Some good products. Staff is oddly absent.
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Ron Koerner
The staff are very friendly and helpful
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sybil arroyo
Usual pet store stuff. Can be pricey.
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Frank M
Staff is always very nice
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Robin Mitchell
good selection
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bgood2me944
Good selection
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Billy Lazer
Great staff
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iris melgar
Thanks
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Justin DeMaio
Clean!