Category: | Flooring Store |
Address: | 201 E Union Ave, Las Cruces, NM 88001, USA |
Phone: | +1 575-647-4445 |
Site: | anrhomeproducts.com |
Rating: | 3.7 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 10AM–1PM Closed |
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Victor Salas
ABSOLUTELY WORST CUSTOMER SERVICE EVER! VERY FRAUDULENT BUSINESS!!!! I RECENTLY BOUGHT A REMINENT PIECE FROM THEM AND WAS READY TO HAVE IT INSTALLED. THE DAY OF INSTALLATION CAME AND UPON FINISHING THE INSTALL I DISCOVER THAT THEY INSTALLED THE WRONG CARPET, WHEN I WENT TO TELL TALK TO THEM ABOUT THE INCIDENT I WAS THINKING THAT THEY HAD JUST ACCIDENTLY GOT THE ONE. ONCE TALKING TO THEM, ONE EMPLOYEE TRIED TO CONVINCE ME THAT, THAT IS THE PIECE I HAD CHOSE. I KNEW IT WASNT. HIS BOSS LATER COMES OUT AND SAYS "ITS CAUSE HE WASNT SUPPOSED TO SELL YOU THAT FIRST CARPET SO CHEAP" I SAID "MAM THATS NOT MY PROBLEM, I PAID FOR IT ALREADY AND THATS WHAT YOU WERE SUPPOSED TO INSTALL" THEN SHE SAID "WHY ARE YOU COMPLAINING THE ONE WE SENT IS NICE TOO". LEADING ME TO UNDERSTAND THEY INTENTIONALLY SENT THE WRONG ONE AND INSTALLED IT BECAUSE THEY REALIZE THEY SOLD THE FIRST ONE TO ME TOO CHEAP. THE EMPLOYEE THEN SAID, "WELL IM NOT GONNA DO ANYTHING ABOUT IT. IF YOU WANT THAT OTHER CARPET WELL GO INSTALL IT BUT YOUR GONNA HAVE TO PAY FOR ALL THE LABOR AGAIN!! I WAS SO DISSAPOINTED WITH THE WAY THEY ACTED. NEVER HAD I SEEN SUCH UNPROFESSIONAL PERFORMANCE!!!! VERY DISSAPOINTED!!
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Jesse Lucero
I was so impressed with their showroom, they have everything for your home. Cabinets, counter tops, tile, carpet, these folks know what they are doing. We had our home built by Rasura Custom Homes and we love it, A&R Home Prouducts helped with putting our home all together, from the floors to backsplash, they have a style that will fit you. Thanks A&R for making our house a home.
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dante rasura
Ive had a great experience with customer service here. They all are able to speak Spanish which helps a lot and they got me my tile in a small amount of time. Very great store
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Lucky Gonzalez
Great staff, very friendly and knowledgeable. Had a very nice selection to choose from and offered products that werent available from the Lowes and Home Depot!