Route 46 Auto Sales Inc

Reviews 7

PA

Pablo pomboza

Worst experience, , I bought Audi Q7 a month ago, the car looks good exterior, I bring to New York to pass the NY state inspection and failed, because they turn off the check engine light, now the light back on again and cant move the car need a new catalytic converter Robert the salesman said is going to check with the owner to see if they can do something, after 2 weeks they refused to answer the phone and they said is my car now nothing can do because the warranty they sold to me doesnt covered . I dont recommend nobody do the business with this people they lied, Nightmare. Yo compre hace 1 mes Audi Q7 , el exterior luce bien y en el drive test todo parecía en buen estado, me lo traje a New York para que pase inspección del estado y NO pasó la luz del check engine la habían reseteado y borrado ahora me dice que debo cambiar el catalytic converter, para poder pasar la inspección y rodarlo el carro, me he contactado con Robert y me dijo que va a hablar con el jefe para ver qué puede hacer, llevo dos semanas llamando y nunca están y toda clase de engaños, por último me dijo que el carro es mío ahora y no me cubre la garantía. Esta gente miente al momento de vender NO recomiendo hacer negocio pues no son responsables con los clientes, Este negocio ha sido una pesadilla

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J. G.

Note: reported them to BBB, also have noticed Robert seems universally hated on these car review sites, his name is plastered everywhere with terrible ratings and similar experiences as mine, wonder if his bosses know what hes doing to the company name. I recall he mocked the two male owners as we test drove. I bought a car last week from Rob, a cheap car he assured me would last. As it turns out the frame was completely rotted through and I cant find a place that will pass it for inspection. Not only where they completely unhelpful with my dilema, they hung up on me, blocked my number and directed my calls to a line with a full mail box so you cant leave a message. I have little money, and they totally took advantage of me. How these sleaze bags sleep at night is beyond me. further more Rob explained he "wasnt a mechanic" and acted as though he knew nothing about cars, pick a new career then. I asked if they even looked at them before they sold them to which he exclaimed "of course we do!" So they knowingly sold me a car that the Nissan dealership referred to as "unrepairable", "unfit to drive" and further more "has the potential to split in half at any moment". Additionally as I had informed rob I was driving this on a long way up north, the headlights didnt work, which I found out in the dark. These people are despicable, and probably laughing while reading this and will reply with some nonsense about how they strive to keep the customer happy. Additionally, they dont mention they Doc Fee which Rob said to me, as I have record of our deal we had made in addition to the phone call we just had where he hung up on me and blocked my number, rob claimed the doc fee went to the state, which is a lie, its regulated by the state so dealerships dont over charge and naturally they charge the maximum, at $399 for their 5 person operation, which is in addition to the listed price. I asked rob several times "if I show up with $600 I can leave with this car correct?" "Yes he said" cost me $1000. Beware when dealing with these people, thats didnt do right by me at all and want to take no responsibility for their lies. Car-ma....these things tend to come around to haunt you.

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Cyrus E

Hands down the best car buying experience. I picked up a pristine Bentley Arnage Red Label for my father from them and had a trade to offer. I had the great pleasure of dealing with John and the owner, Sal, who truly made this process a breeze. They gave me a deal that was beyond reasonable and I have nobody but them to thank. They treat every customer with courtesy, professionalism, and most importantly they put YOU first. Ive bought countless cars from dealerships across the country and as it turns out, the one right in my backyard was the gold mine of them all. I highly recommend this dealership. They are the real deal - extremely friendly staff who look out for your best interest. If professionals like Sal, John, and the rest of his team ran businesses like they do, consumers would leave with a smile on their face every time. Ive already referred people close to me who are looking to buy a car to Route 46 Auto Sales and will continue to do so. And furthermore, I will be back to purchase one of their truly awesome cars for myself next time. To the team at Route 46 Auto: Thank you. Keep doing what youre doing, and your time, patience, and courtesy will forever be appreciated in a car market where bad apples seem to be popping up more often than not. 5 stars, highly recommended.

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Paul Henry

Horrible experience!! Do not buy from this car lot. They are not a legit dealer they will not honor any lemon laws they will tell you car is as is. They will clear any indicators on dashboard to disguise the issues with the car. Take a mechanic with you and get car thoroughly checked. John uses the excuse that they give you a warranty with your purchase but the warranty company is bs and they dont honor any repairs being done on their dime. Would never buy or recommend them. Sold me vehicle that wouldnt start the day I drove off the lot. Car has thousands of dollars worth of damage and they refuse to take car back or admit the fact they sold me a lemon. Theyre theives disguised as car dealers! Have any car examined test drive it and even take to get your own inspection.

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Stephen Congdon

Called ahead and drove 3 hours to see the vehicle. I was met by Robert who was easy to work with and gave me a great deal on my trade and the vehicle I wanted. After agreeing on a price I met with John and he did all but write the loan himself. He haggled with the bank and got my loan intrest lowered 7 points so the vehicle fit my price range. Overall I had a great buying experience and would definitely recommend buying from them, and I will definitely see them for the next vehicle I buy.

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Trucker Khan

I would not recommend this place to anyone I bought a 2010 Camaro from them when I bought they turn off the check engine light I bought the car and go home and check engine light came on...they sold me insurance which dont cover catholic converter ....and I couldnt pass state inspection.....and these people say nothing we can do .....worst customer service.....please pay little more but get a nice car from good dealership ....dont ever go there ...

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Ben Crum

Rude and disrespectful to my wife- Below 0 stars would be appropriate. Bought a 2012 BMW 650i apparently with known issues dealership failed to disclose. The key given with the car will not even unlock the doors. To start it you have to hold the key to the steering wheel. Contract says 2 keys are to come with the car. Dealership says they cant find and will not make it right. They also will not send our EZ Pass back. Shady and crooked

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