Category: | Computer Repair Service |
Address: | 400 Central Ave E #50, St Michael, MN 55376, USA |
Phone: | +1 763-515-3454 |
Site: | techmatemn.com |
Rating: | 4.5 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed |
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Taylor Fette
I brought my water damaged phone into techmate on the 23rd of December. They told me theyd look at it and call me the next day. Which was Christmas Eve, and I never got a call. Which I understood because it was Christmas, then on the 26th, still heard nothing so I decided to stop in and find out why I hadnt been called. They told me they put it in a "thirsty bag" to take out the water for 72 hours, which I totally understood, but they never told me they were going to do that, and I expected a call. Then they told me theyd look at it the next day and call me. Another 4 days later, no call. I stopped in one more time and they told me they had Forgotten about it! So they convinced me to leave it there again, and my dad wasnt happy about it and took the phone,home disassembled. Just now, about a week later, i received a follow up email from them, basically telling me that we were "grumpy" with how long the process was taking, and that the experience with us, caused them to no longer take water damaged phones. So sorry to all.
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Brian Lindemann
TECHMATE - Welcome to St. Michael, we needed a good honest and "FRIENDLY" computer repair company like you.. I own a small business and my business laptop (which is my lifeline) died following a Windows update - These guys saved the data and gave me my laptop back, in working order with a fresh Windows install.. Admittedly this is not rocket science but the overall experience was cheaper, faster and a hell of a lot better then the local competitor on all points.. In the past i have been lucky enough to just to get my data back but thankful these guys put the effort into getting my laptop to work again.. These guys understand customer service and are working hard to get the business going - It is easy to support people like this and I will again..
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Andrew Schmitz
I needed my laptop fixed recently and brought it in to Techmate. I have to say it was the most awesome experience ever. The staff there is absolutely fantastic, they treat you like family, they dont use big fancy words when explaining what is going on and they are extremely efficient at getting the job done!! Not to mention reasonably priced! I am very happy that I now have a trusted place to take my computer to if I have any future issues! Thank you Techmate!!! I will recommend you guys to absolutely everyone!
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Charlee Martinez
Such good customer service! Around Christmas 2015, I obtained a barely used tablet and needed a charging cord. The gentleman that was helping me went above and beyond finding the right cord that cost less than $20. Im all about helping small and local businesses, so I just visited them again for a charging cord and block for my new to me phone and received the same service. Ive already recommended them to people that need techy help and items and will continue to recommend them.
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Nick Kantor
If youre like me, technology gives you a headache sometimes. Im always looking for someone to help me with my computer issues. I met these guys at a local event a few months back and was impressed by there professionalism, customer service, and expertise. Ive been in their shop a few times now got exactly what I needed with some extra advice for the novice. If youre looking for some tech assistance, and you want to support a great local business, this is the place to go
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Alex Hartwig
I unfortunately had a bad experience with Techmate. I sent my tablet over to the St Micheal location about 1 month ago, and when they sent it back, it had 2 deep scratches in it. talk about low quality... and on top of it, I was told about 2 weeks of a lead time, while it took 4 weeks! I use my tablet for work, so it was crucial that the timing was honest. realistically, its only scratches so I cant be too bothered, but thats a tool of mine! Cmon folks!
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JCNAILZ 316
I went to Techmate to get a 2nd opinion on a laptop issue - I was told by Cyber Geeks in Delano that my laptops hard drive was shot and that I needed a new computer. These guys took a few days to diagnose, fix, and get back to me - all for $60! The drivers needed updating and there were some viruses/malware found. The laptop has never run better. Very happy and will return. Fair price and excellent communication!
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Brian Leonard
Great service and friendly staff! I had a huge computer issue at 5:10 PM and Techmate was at my house by 5:20!!! Yes 10 minutes! They were able to diagnose the problem, come up with reasonable solutions and get me back and running FAST! We purchased a brand new computer and they had it installed personally! You can tell they care and take their job seriously! Great job! Work with Techmate with Confidence!
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Christine Konz
Techmate is great! They provide outstanding service at a very fair price.They have helped us with our computers and phones on multiple occasions and we are so grateful to have someone we can trust. They not only help you with your repair needs but are quick and easy location to pick up new computers and gadgets!
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James Graber
I found these guys somewhat by chance and am I ever glad I did. All "As" for technical capability, customer service and price for their service. Call them If you have a computer problem or just stop in, as I did, and they will take care of your problem. You WILL be happy with the outcome!
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Stacey Mills
My dogs decided to use my laptop keyboard as a launchpad one morning. I thought my H key would never be attached again. I took the pieces in to Techmate and they fixed it for me free of charge as all the pieces were there. It took less than 10 minutes. Awesome service and staff.
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Erin Carlson
I brought my galaxy mini 4 in for the glass repair on it and these guys were amazing. They not only charge a very competitive and fair price but service was honest, fast and reliable. The results were great! I will go back to them for service again. Thank you!
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Casey Kottke
Amazing place! Very friendly and helpful! Willing to work around my schedule to get my phone fixed and got it done fast!!!! Great prices too!! Would recommend to EVERYONE! Was referred by someone else that could not believe the amazing service! I would Agree!
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Rob Rich
Look no further!!! Andrew and Dan are computer pros. They take the time to help restore old/lost data. Both are super people to work with. They work on all types from phone repair, tablets, PCs and will even make house calls. WoW
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Donna Hartley
Thank you for offering such great service to all the members of the I-94 West Chamber of Commerce. I also love the great deals! We are so proud to have you as a member and are grateful for your community support!
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Todd Gertzen
I had my laptop repaired by Techmate after my kids destroyed it! I thought it was hopeless even having it looked at, but Techmate had it fixed in just a couple days! Thanks for saving me a bundle!!
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Ted Sirianni
The guys at Techmate were very helpful - instead of trying to sell me something, I really felt like the advice they gave me was to solve my computer problem. Thank you!
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Lisa Smith
Thank you!!!! My computer crashed in the middle of the day. I called Techmate and they were able to get me in and fix it immediately. You guys are great.