Sprint Store

Category:	Cell Phone Store
Address:	7741 Egan Dr, Savage, MN 55378, USA
Phone:	+1 952-226-2224
Site:	storelocator.sprint.com
Rating:	3.4
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 12

Reviews 15

Steve Johnson

My son and I stopped by this Sprint store because we had a question on why his new I phone (we got from there)wasnt receiving sms text messages. The rep was rude and acted like we were bothering him. He kept looking at his watch. He took our phone and played with it for awhile and said it was a phone issue not a Sprint issue..."u need to bring it to an Apple store". Really??? I than got home and called Sprint customer service..same rudeness! They had no idea how to figure it out. So....I dragged myself to an Apple store and they looked at the phone and definitely said it was a Sprint issue. The were very helpful and they called Sprint and low and behold Sprint was now able to fix the problem(Sprint had to change some settings). Why the heck Sprint themselves could take care of this without me having to go to an Apple store..very very frustrating to say the least. Cmon Sprint...train your people!!!

Steve Flannigan

I had just left the casino playing penny slots all day and with my winnings wanted to splurge and treat myself to a new phone. I was in the market to make a switch from another carrier and wanted to see what Sprint had to offer. I happened to find myself at the Savage location and was greeted by a fine young man by the name of James Cantolla. I was immediately impressed by his professionalism, knowledge, experience and most of all his glorious glistening mustache. While not the fullest of mustaches, it was still remarkable. Needless to say, James answered all of my questions, I traded in my old flip phone and left a happy camper with a new touch screen device. He took the time to set up my new phone and showed me how to properly use it. Not only did I gain phone knowledge but most importanly, a friend in the process. Thank you James!!!

robin hinz

i sent my 22 yr old daughter ( which ive done before without any issues) to upgrade my phone. the store clerk lied to her and ended up adding 2 other phone lines ( used our old phones ) , said we needed this in order to upgrade. which would have costed me an extra 80 bucks a month. we dont need 4 lines for 2 people. i had to call sprint 800 number to get it all straight, to which he called the store and had the store call me back. the man at this store stumbled on his words and sounded like this was his first day on the job. i was so frustrated. eventually things got worked out. we wont be going back to this store again. after being a customer of sprint for 13 yrs, i am now thinking of switching to another carrier.

Scott Kahle

I joined in December of 2016 and was told by the store manager I would get a $50 credit per line it would take roughly two months Ive been in the store ten times since and now Im told I wont be getting the credit anymore, the staff hasnt been helpful or courteous to me at all and I lose calls in prior Lake at home 1% difference yeah ok were switching back to Verizon they were always helpful and polite and impeccable coverage Ill pay the extra $40 a month for it gladly

Steven Schuebel

Trying to cancel my service, forgot security info which is on me. Been told mixed messages by cancellation number. Finally told after weeks I can go to store and have security info reset with ID, but they refuse to do so because a charge has since gone through while trying to cancel. Literally refusing me access to my account both by phone and in person.

Claire Dellwo

After having one of the worst weeks imaginable, I went into the Sprint store to get a new phone and was helped by a gentleman named Brandon. He helped me with getting all set up, answered all the questions I had for him, and overall was just the best help I had ever received by any Sprint store. Thanks for making my day!

Vince Fowler

This has got to be the worst store to buy a phone from. Not an honest store at all. Every year the sales rep would say that I can only trade in my Iphone for store merchandise (like an extra charger or phone case). Hmm,... trade in a one year old iphone for a charger, you guys are horrible. So dishonest.

Jessica Chrysti

Fairly new to Sprint- and I have been impressed with the customer service! I was having some issues with my phone, and the staff at the Savage location went above and beyond to help me out! Their professionalism and friendliness made me glad I made the switch. :)

Kate Janke

The service at this store was excellent! Four of us spent 3-4 hours learning about plans, asking questions, and perusing phones. Our rep, Jen, was fantastic - very patient, thorough, and knowledgeable. We had a great experience and heartily recommend this store.

Stephanie W

My new dealings with Sprint have been spectacular! The service at this store is wonderful and the staff in very knowledgeable, which makes for less stressful trips to the store.

Tiffany Skinner

It says this store closes at 8 and they close before that!! It was 5 minutes til 8 and 2 people were standing there staring at me... Pathetic.

A Private User

Could use more than one person working. Also the hard sale on everything

Jsuis Cha

Jared and Josh were very helpful and knowledgeable.

Eric Rimmer

Added insurance I didnt authorize

Jessi Borgmeier

Awesome!