Category: | Video Game Store |
Address: | 8256 Commonwealth Dr, Eden Prairie, MN 55344, USA |
Phone: | +1 952-944-2070 |
Site: | gamestop.com |
Rating: | 3.8 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Jack Bergman
Welp. I heard GameStop was offering a deal for trade ins. $250 for an xbone towards purchase of new xbone. Since the new elite controller came out and has been impossible to find, I decided I would trade mine in. I called and asked about the deal and was told the $250 is for any xbone with all the cords and one controller. They had an elite in stock so they saved one for me. Pretty nice right? So I get home from work and take my entertainment center apart and bring in all the materials I needed to trade in. My xbone is a day one edition and has been moved once or twice. Works perfectly, and I rarely used my day one controller. I bring in everything in the original box and packaging and they tell me at the counter they are no longer running the promotion (even though I called and asked). Then I asked if we could do something about it, he said he would discount the new system $50. I said sure but then he claimed that the most I techniy could get was 175.00 for the system but my controller had a "sticky bumper" (which it didnt, I used it 2 days prior and it was perfect) so I can only get 125.00. So the he didnt give me $50 off anything anyways. Plus he looked at me like he was pulling a fast one on me with satisfaction. This GameStop has definitely lost my business indefinitely, I wouldnt encourage anyone to go there.
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Nate Throne
Ill be honest Ive tried to go here on multiple different occasions. No matter how many people are waiting in line there is always an unnecessarily long wait. I waited 39 minutes to even talk to a person and when I finally did he didnt listen to anything I was saying and even went as far as to try to sell me a completely different game system then what I originally asked about. There was one girl who walked out on her cell phone and messed around on the computer all while 1 person worked the register and she just walked away all while we watched her. Not even a sorry about the wait well be with you as soon as possible. I dont know just odd
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Allison Mingo
Have always found the management at this location to seem very arrogant. If I asked any questions, I usually just got a glazed over expression and fake smile like they really didnt want to help me after asking if I needed it. Always feel like theyre wanting desperately to end the conversation. I always preferred the Shakopee store at Old Carriage Court. Very friendly there and eager to help.
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Ethan Huber
Some jackass that works here told me that if I uninstall 2k17 and redownload it it will keep all of my saved progress. Instead all of my months progress and over 20$ is down the drain cuz of some moron. I would recommend never calling in for any informational services.
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T Smits
Not an above and beyond kinda place if you know what I mean. Wife was told midnight when she came in after work. First midnight release done at 11:00pm. Register closed by 12:01. Receipt and ID in hand "youll have to come back when we open in 10 hrs. Sorry"
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Chris Cannondale
I wanted to buy a new xbox from this location but everytime I call for availability (several days and many different times) I get a voice mailbox is full, the reps are busy message and it hangs up. I wonder if Best Buy or Walmart would answer the ☎
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Martin Helmbrecht
This lady working is sitting on the phone complaining about firing an employee rather than helping me check out. Im writing this as she continues to ignore me even though she is standing right in front of me. What a joke
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Troy Britain
This store provides great customer service every time. It is clean and well organized. They normally have everything I am looking for. Will continue to shop here for further gaming needs.
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Zac Rodeheffer
Wouldnt price match a game that costs 60$ at their store that I could find for 30$ at any other store. Trade-in values are very very poor. Buy games from a normal distributor.
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Brian Viengthong
This Game Stop no doubt has knowledgeable employees. I go here to look for used games and sell my old items. Located near great food shops.
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Nicholas Wells
Great help, the ASL, Greg, was great help. The only reason I visit this companys store fronts is the Eden Prairie team.
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Jason Blomer
A good option for games. Often busy and understaffed. A good place if you know what you want and can get in and out.
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Matthew Larson
Very knowledge employees when purchasing video games. Recommend the power up card to save tons of money
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The Jake
Very nice employees with a good selection of games and merchandise. Nothing more nothing less.
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Landlord Brasi
Wish it could go back to how it was back when it was Funcoland at this location way back when.
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Nelsons Productions
The employees are very friendly and helpful, Every time I go there its a friendly experience.
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Kazden Risk
I sold Zelda to get an eShop card to get the game digitally and they looked genuinely hurt.
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Jake Rewolinski
Went in to get a Destiny Pre-Order, it was a very pleasant shopping experience! ;)
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A Private User
Had a game I couldnt find anywhere else... Was in and out super fast.. Love it!!
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Sam Martin
They keep giving me broken controllers. Fix this NOW
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Politsiya C127
Best place for games and its near Eden prairie mall
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A Private User
Its a good store but its missing customer service
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Jacob Schaller
Hit and miss service with a ok selection of games
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Tyler Dimberg
Had great service the other day, today sucked
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Jonah Marukot
Customer service are kind and knowledgeable.
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Jack Gerold
Its a gamestop, you get what you expect
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Jane Parra
My son loves coming here for games
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Local Driver
Friendly instores. #FunkoFIX
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Eric Purves
Great customer service.
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John Proper
The name says it all
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Charlie Toms
Very helpful staff
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Scott Langeberg
Works for me
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dylan a
Great store
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Tammy Summers
Loved it