Wedding Connection

Reviews 4

AL

Alexandria Panek

WORST EXPERIENCE EVER I LEFT CRYING!!! I made an appointment for a Tuesday morning to look at bridesmaids dresses with my mom. Upon arrival a morbidly obese woman greeted me very impolitely. After sitting down for a minute and letting her know that my wedding is about a year from now, she said, “I wouldn’t pick out a bridesmaid dress until next year’s styles are out.” My jaw almost hit the floor, because this is one of the first things she said to me after her “oh so kind” greeting and asking a few questions, I wanted to turn and leave right then. Why would you say that to someone who made an appointment and gave you all the information ahead of time; wouldn’t she have told me that over the phone? I ignored her and my mother and I continued to pull several dresses off the rack to try on; as we were doing so the same lady was sitting in her chair across the salon yelling information about the dresses to my mother and me instead of interacting and helping us find what we were looking for. I went there with a specific dress by a specific designer in my mind (which they carry) and my mom asked her THREE times for the price of the dress I have been very interested in. Instead of actually getting out of her chair to look she just continuously kept saying, “They are all relatively the same price no matter where you go.” She finally threw out a rough estimate that was $30 more than the previous place I had found the dress. She kept cutting us off, interrupting my mother and I while decision making, by yelling across the room. She had an excuse and an opinion for everything, and I lost it when she said I had picked out enough dresses (about 10 to try on), and there was no one else in the store. After this rude remark, my mother and I left the dresses hanging in the fitting room and walked out of the store. She was very offensive and inconsiderate and provided absolutely no customer service. I will NEVER go back and I would NEVER recommend going here. I was very disappointed with my service here also because it was recommended to me by someone in my bridal party that knows someone who works there, and said we would receive a discount and when we got there and told the lady that was supposedly “helping us” about knowing an employee, she pretended as if she didn’t even know that person. I have been bridesmaid’s dress shopping at about 10 different places so far, and everywhere else wasn’t absolutely great customer service, but I didn’t leave the store crying because the saleswoman didn’t want to get out of her chair or shut her mouth. Angelique’s in Blaine has outstanding customer service and all of their employees are genuinely interested in listening to the bride and what she wants. I haven’t purchased anything from there but I did stop in there once to try on bridal gowns and twice to try on bridesmaid’s dresses without an appointment. They were without a doubt the most helpful, respectful, and most customer service friendly place I have gone to look. I would recommend Angelique’s to anyone that wants to have an enjoyable experience.

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A Private User

I gave this shop one star. This is being too generous! I am looking for bridesmaids dresses. I have visited several dress shops in the Twin Cities area. For some visits, I have made appointments. For others, I simply stopped in. In either case, I have never experienced such poor customer service than with this shop. I ventured into this dress shop on a Tuesday night. When I walked in, I was greated by a saleswoman. I indicated that I was looking for bridesmaids dresses. She pointed me to the area where the dresses were located. I was looking through the racks for about 15 minutes. Even though she was standing about 6-8 ft away, the "saleswoman" never bothered to offer her assistance. Finally, I went to her and inquired about a certain designer. She stated that they do not carry that designer. I said ok. I am looking for dresses in a certain fabric. She replied, "You will just have to look through the dresses". So, I continued to look. I choose 3 dresses that I wanted to get more information on. When I inquired about the designer (this info is not on the dress tag), the "saleswoman" stated that they do not give out that information. It was her next move that made me decide to leave the store. I inquired about colors for one particular dress. This "salesperson" reached into a desk drawer pulled out a pile of swatches and placed them on the counter. As I was peering down at the crumpled pile of fabric swatches, she stated, "They come in any of these colors". I was appauled!! If you are looking for wedding dresses do not waste your time here. Most importantly, do not buy a dress from a shop that will not give you the name of the designer.

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Makayla Smith

I had an appointment here today, and it was a great experience. I called pretty last minute, as it was my first time trying on bridal gowns, and silly me didnt realize pretty much everywhere requires you to make an appointment to guarantee a dressing room. The store sounded busy when I called, and they were booked for the day, but said they could squeeze me in. I arrived a few minutes early, and was greeted immediately by 2 friendly staff at the entrance. I filled out some info, and they took me back and let me to pick out a few I wanted to try on. Once my consultant got a feel for what kind of dress I wanted, she pulled a few for me, and since it was my first time trying stuff on, she pulled a few in other styles so I could get a better feel for what I liked on me. All the time being very friendly and informative, and giving us lots of information on things to help us get the right style, and narrow it down. They may have fit me in on a busy Saturday, but they never made it seem like an inconvenience, and they did not rush me at all. Overall, this was a great experience, with wonderful, helpful staff, and I would recommend it to everyone.

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Anne B

The only positive note I will give this store is Cathy, she was so very helpful to me and every experience I had with her was great. She truly knew how to treat a customer! On the other hand, the owner Meg made the whole experience a negative one. I purchased my bridal gown and 5 bridesmaid dresses thru her store. All of the bridesmaid dresses had to be returned and one of them even a third time. My bridesmaid was told my an employee that her account would be credited after having to return it the third time. When she went in to pick it up, the owner Meg told her that they would never do that and that I told her we just wanted the dresses. This conversation between Meg and myself never even took place. She lied and was extremely rude to my bridesmaid. She never once offered to take any money of the other dresses after all the girls had to make multiple trips to her store to try on the dresses over and over again. I was very disappointed in how she treated people and how she runs her store. I will never recommend her store to anyone

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