Category: | Used Clothing Store |
Address: | 13641 Grove Dr, Maple Grove, MN 55311, USA |
Phone: | +1 763-494-4584 |
Site: | clothesmentor.com |
Rating: | 3.5 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM |
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Deborah Mason
I had shopped at this location before but I guess they have some new workers there. The last 2 times, I went in workers decided they wanted to follow me all over the store. The final straw was when I went in on Black Friday and I was followed. I purchased my items and went out the door and the worker told me she needed my bags to check. I let her check my bags and then she looked puzzled when I said to go right ahead. Not once have I ever shop lifted from any place and I got disrespected in such a manner. Do not racially profile people. They did not know I worked in Law Enforcement and could have shown them my badge and business card. I will now go to another location. In response to the owners comments, I did not hear an alarm go off. If it did, I would have turned around and said something. Also, the lady at the register took off the tags of the things that I had sensors on because I watched her. I was also asked if they could check the jewelry that I purchased and that didnt even have sensors. Folks just wanted to check my bags. As far as following people around in the store, I guess I am the only one that gets the customer service. Sorry but that doesnt work for me. I wish your business well but it will not get my money again.
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A Private User
Based on my visit here, I highly recommend you frequent a different clothes mentor. Last night, as I entered the shop with my cell phone in hand, a youngish girl (whom I later determined is a co-manager) trailed me as I shopped. When I left the jewelry area, she looked directly at my hand (which still held the cell phone) and scanned my other hand. I felt so uncomfortable by her silent, false accusations that I will never step foot in this Clothes Mentor again. By contrast, I shopped at the Edina Clothes Mentor that same night, where I was greeted warmly by the saleswomen and directed to possible purchases. Run, run, run away from this store and shop at the Edina Clothes Mentor where you will be helped and treated with respect.
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ilona ladouceur
I have had several wonderful experiences there. I am currently on the plus size and they even have a wonderful selection for us. Thank you for that. I have sold clothing items and many purses and they are quick and fair in regards to that. The staff is mostly helpful. Some are really nice and friendly few of the younger girls need some customer service training. Here is a couple of pointers. Dont act like I am bothering you if I have a question. I know your friend has stopped by to talk about that cute boy but seriously, customer needs really do come first. I know you are tired or sad but suk it up and put on a happy face. Lastly, thank us for patronage and maybe say good bye??? You want our business again, correct? (
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Raina Nelson
I absolutely love shopping here! Great deals, great clothes (not stained and some still with the tags attached!) and the staff goes out of their way to be helpful in offering advice or pointing you in the direction of what you are looking for. This is the first place I come to shop because I love designer clothes but cant afford the brand new prices so this past weekend I got 4 DESIGNER dresses for $40!! They also have a reward system where you can earn points and get I believe 20% off your purchase after youve earned the points and a birthday discount coupon ! I buy all my coach purses here because they are clean as new and priced reasonably and I always get compliments! Thank you Clothes Mentor Maple Grove!!!!
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Brandi Stillings
Go elsewhere to sell clothing! I went in around 6:30pm and was turned down because I didnt have a drivers license, rather I had a US passport and current proof of my address with my name and they still didnt accept my clothes after driving 30 minutes. I felt as though they didnt want to spend the time looking through them an hour and a half prior to closing either. Staff needs to be better informed and trained.
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Josey Eckstrom
Brought in a ton of gently used womens dress clothes. Some of them were brand new, never worn and even had the tags on them. I was told they couldnt purchase them because they are over two years old. The clothes arent even a year old. Dont waste your time.
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jordan quinlan
I love this place! Largest store in Minnesota I believe with an amazing selection! Love that I can get work and casual clothes along with some trendy new accessories for a great price. Would recommend to anyone and everyone!
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Stacey White
Used the (free) personal shopper service and had great, stylish clothes brought right to me! No pressure to buy - but I did - cause they have great clothes at great prices!
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Atarah Kim
I love clothes mentor! Its a great place to shop where you dont have to break the bank. They have a great selection and the staff are very friendly and nice.
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Valentine Nde
My wife loves this place. She gets design stuff for half the price and sometimes even less.
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Roxi Belaire
Big selection. Clean and organized. Brand names like new. Friendly staff.
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Diane Christopherson
High prices, dont give a lot of money for items brought in.
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Ronda Kisner
Service was a bit grumpy the day I was there.
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Ana Torres
Best place to buy. I love