Category: | Department Store |
Address: | 13701 Grove Dr, Maple Grove, MN 55311, USA |
Phone: | +1 763-416-1708 |
Site: | stores.jcpenney.com |
Rating: | 3.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
TO
Tone Locks
I waited 20 mins for help. We were signing up for our wedding registration. Once we finally got help they couldnt get the tablet to work. Then they asked if we had a smart phone. (Who doesnt). They persisted us to use their web site to do the registry. We left pissed and went to target. Walked in signed up they handed us their scanner. Hour later we got it finished. Thanks to target
KR
Kris Lindner
Upon walking in the door I was impressed with the order and cleanliness of this store. ANA is one of my favorite clothing lines and was right there at the entrance. Lots of well-organized racks and a variety of clothing. Like the JCP I used to know years ago before it changed formats and had less clothing. Dressing rooms were neat and clean. Staff was pleasant.
LU
Luke Enno
On the whole, this location is not bad. One can tell quickly that this JCPenneys is one of the big cash cows in their system. Every time I come here, there are a lot of customers in the store. The place stays busy. So they are located in a good place to draw many of the older folks in particular who live in the north half of Maple Grove.
SM
smurffart
I went shopping with my wife. I sat in the chair in front of her door while she tried things on. A short while later an employee said men werent allowed near the fitting rooms. There is no signage marking it a womens fitting room. The signage up is "fitting room". Needless to say my wife and I will take our business elsewhere
YV
Yvonne Brown
I had the best customer service experience ever and I also love JCPENNY . The sales associate Daniel was very helpful and polite which made it really different, because some of the sales associates I have encountered didnt take the job as serious and was not nice, as he did..thanks to him I will be back..
KA
Ka V
This location has to be the worst in the whole entire world! Service sucks...no one works here! If you do find someone, most likely, that person is not competent enough to help you anyways. Ive been here at least 3 times and every time, I walk out so disappointed in myself for choosing to go in. NO MORE!
RO
Robert Gerhart
I like JCP, especially the new pricing structure. I dont understand why some people dont like the "new" JCPenney. Are most people really that dumb where they need to have prices jacked up, and then temporarily lowered to call it a "sale" so morons think they got a good deal?
CH
Christopher Freitas
2/2115 - My wife and I went there to look at window treatments and the woman behind the counter didnt even acknowledge us. We decided to go to the Ridegedale Center location instead. The staff there was far more helpful.
HA
Hannah Bieno
Had a hair appt scheduled at the salon yesterday and my stylist was a no-show. I left after 15 minutes. I have not received a call from her or anyone at the store with an apology for this.
SO
Sophia Andrews
Very long line and the cashiers were slower than snails. The selection is really bad, the one in Coon Rapids is better. The only reason this has a star is because the cashier was nice.
DA
Davis Jose
Not much options for clothes. We usually go there during clearance or during $10 off of $25 offer. Ambient parking spots available.
EL
Elizabeth Tang
This location is smaller than the stores in the twin cities and fixtures are pushed closer together making it feel congested.
MA
Marcia Terazzi Basso
It has a good prices. Helpful staffs. Decent sale prices coupled with coupons make this a good value to shop at.
MA
Marshalleen Patten
I like that the online pick up is separate from the register area. It makes pick up fast and smooth.
BA
Barb Carrera
The woman working the drapery department helped us more than we ever expected. A great experience!
SH
shondell kowalke
Clothing shelves messy, clothes on the floor In all areas and racks in disarray
MA
Matthew Butz
Way better than Kohls. Good selection prices and staff for good quality clothes
ER
Eric Peter
Didnt have the exact shirt I wanted to exchange, but found something comparable.
NA
Nancy Pitan
All the employees are so helpful and friendly and wanting to go the extra mile
JA
Jackie Thompson
Limited selection on numerous items. Wont be back to that particular location
GE
George Beck
Not to bad of a selection things are easy to find except for the employees lol
KA
Kathy Solorio
Can find a good deal once in a while but too many restrictions on coupons.
NI
Nikolay Demchenko
Come to JCPENNEY and buy a lunch mix for $113. Just way overpriced
KY
Kyle Koopman
No One was at the Website counter... Very friendly staff though!
NO
Noah Newbauer
Its alright here, just like any other JC Pennys I guess
JO
Jon Van Guilder
Great in and out in 10 min. On Christmas Eve
LE
Leslie Horner
Great prices and lots of clearance.
RO
Rodney Hunter
Very well served and pleasant
SU
Suzanne Meyers
The lines are always so long.
AN
Angel BV
They always have specials!
SA
Sadie Toots Wren
There sales are great‼️
BR
Brett Hutter
Helpful, friendly staff
MA
Matthew Larson
Kind of messy inside
JO
John Mohlencamp
Terrible service
OM
Omid Ferdowsi
Disgusting
JE
Jeannie Gast
Very good
CH
chanta dukuly
It good
FR
Frankline Ndingwan
Great
RO
romel cooper
Cool
EU
Eugene Yarmolik
Ok