Category: | Gift Shop |
Address: | 5824 Lincoln Dr, Edina, MN 55436, USA |
Phone: | +1 952-935-2852 |
Site: | ediblearrangements.com |
Rating: | 3.8 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 10AM–3PM |
MA
Matt Johnson
THIS STORE LACKS GOOD SERVICE - Dont let this review put you off Edible Arrangements. The products are great. However, the EDINA store is terrible. I ordered on a Monday morning, for same day delivery. We had some inclimate weather, so I was OK when they called me later in the day and asked if they could deliver tomorrow. Luckily the recipient was going to be in on Tuesday. So on Tuesday late afternoon imagine my surprise when the store still reports that its out for delivery. Finally, AFTER 4:30 PM the package is delivered. The person receiving it was already gone. Luckily I was able to get them (the company they work for) to put them in the fridge. What a joke...
KA
Kathryn Diaz
I ordered a fun gift (fruit arrangement, chocolate covered fruit, balloons) for my husband on Valentines Day to be delivered to his work since I was out of town. He works second shift, so his delivery was to be around 5pm when most businesses are closed. Even though I had coordinated with his supervisor to be in on the surprise, EA staff were not able to make the delivery as planned. After two attempts, in a couple hours, they called me and we were able to get them inside - even 3 hours later! What amazing customer services! Way to go!
A
A Private User
I recently ordered from this store and the customer service was AMAZING!!!!!! Dont let the other reviews fool you, this store was absolutely delightful. They answered all my questions. My wife loved the arrangement I got her. I was aware they dont do timed delieveries, but was still able to surprise my wife. I will continue ordering from edible arrangements at the Edina location! I have many friends who order from this location as well and they have all given GREAT reviews!!! Thank you for friendly and accomodating service!
T
T Fisher
Terrible customer servic!!! I would never order from Edibile Arrangements again. I called the Edina store because I got a email saying delivery for my order was unsuccessful. I was ordering a gift for mothers day. I talk to the owner and tell her I want a refund since my order was unsuccessful and she told me no and hung up in my face! Im still shocked, I really cant believe she did that.
KE
Kevin Donlin
Ive used this store 5-6 times to send arrangements to clients and they ALWAYS go beyond whats expected. Just today, Tricia, one of the managers, offered to get in her car and deliver my order herself to meet my deadline, because the regular driver was out. Thats Nordstrom-level service! They make me look very good to the people who matter to me. I recommend them to everyone I know.
DO
Donna Redinger
My husband ordered me chocolate dipped strawberries and a teddy bear for mothers day, instead of the teddy bear I got a balloon. He told me he had gotten me a teddy bear, I found the receipt a couple of days ago and there was suppose to be a teddy bear. This means I lost 14 dollars.
SE
Security Footage
Wonderful service. Ordered Disney Princess arrangement for daughters birthday celebration at school. Turned out as pictured and teacher said it was the "BEST SNACK EVER!" Just watch out for other drivers. They dont look before moving their vehicles.
NA
najee walton
I was late picking up my order and the people that work there was really nice and cool about it. The staff is really down to earth.
KO
Korn Fager
fresh staff
TO
Tony Smiles
nice place
CH
Charles Porth
Very nice