Category: | Computer Repair Service |
Address: | 535 Coon Rapids Blvd NW, Coon Rapids, MN 55433, USA |
Phone: | +1 763-360-2163 |
Site: | pcbitsweb.com |
Rating: | 4.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 8AM–4:30PM Closed |
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A Private User
With all of the claims of "I know a person that can fix your computer problems", including brothers, nephews, nieces, friends, neighbors, and the recent community college IT graduate, I have found that you need to be careful when letting someone mess with your spare brain, and in most cases your most critical business and social tool.(your computer) Not me, I have found the person. In my 20 years of begging for help when my computer goes astray, or haywire. (and they all eventually do) I have never felt as comfortable and confident that it wil be be fixed, quickly and thoroughly, than I have since employing PC Bits.. They are my only PC repair connection and always will be. The vast knowledge, reseach, and awareness of new threats emerging in the computer universe that Dean Hancy and his staff have is nothing short of incredible. I have referred this company to many other businesses and will continue to do so with complete confidence that I will be thanked from any of them who use their service. Thanks for being there PC Bits. Keep up the great work and service. "In PC Bits We Trust" Dean Prince Publisher Tidbits of the North Twin Cities Metro Area.
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Matthew Lund
I had an issue with my screen of my laptop not working but I could hear the computer starting. I took it in once and as soon as they opened it worked. 2 weeks later I had the same issue but this time it wouldnt come back on. These guys are great. Everywhere else wanted to charge me between $50-70 just to diagnose it, then whatever parts and labor would be. They recognized it was nearly dead and wouldnt be able to be repaired so they quickly transferred my entire hard drive to a USB storage drive, the hard drive quit shortly after. I asked for the price and they were nice enough to do it just to help out, charge free! I purchased a new computer and from now on anytime I have any computer issues or anyone I know does, I will recommend going to PC Bits. Great people, great service!
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A Private User
I have had Dean Hancy at PC BITS handle a number of projects for my company and family members. He performs tough tasks and tall orders in a timely fashion, does quality work, and is reasonably priced. He also stands behind his work. He has restored computers to working order and recovered files that were really critical. I would highly recommend Dean Hancy and PC BITS. He truly cares about his customers. Dean is a nice fellow and a real professional computer guy. The PC BITS office is easily accessed at Highway 10 and Central Avenue--park your car ten feet from the front door! Why would you go to a corporate chain store when you can have your own personal computer professional that takes a true interest in your computer issues and problems? Review by Kim Tramm
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Ronnie H
Needed new power plug. I was told it would take one week. Went to pickup after one week, it didnt work. Owner blamed it on a bad part from distributor and had to order another. Owner also stated he needed my password to tell if it was charging when there is a charging indicator light on keyboard. Waited another week & 1/2. Picked up to find top of laptop finish all scratched up. After looking around, it was obvious it was caused by owners non-protected hard top surface work bench.nothing of protective padding was in sight. Laptop looked brand new when dropped off, came home looking old. Owner evaded the issue and didnt own up to the damage. I was followed out the door by owners son when leaving. He said "dont ever come back". Enough said.
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Jim Woodruff
Had my Toshiba laptop screen go white. Took it to the Big Box store with the Nerd Team where I had a service contract. First, left it there after signing to approve the repair. Received a call two hours later saying I had to go back and sign and pay for it to be sent out to be looked at, which would take 2-3 weeks. I took it away from the Nerds and found PC Bits. Dropped it off on a Monday evening and within two hours got a call saying it was all done! Picked it up the next day and paid less than half of what Big Box wanted just to look at it. These guys are the real deal and very easy to work with. My new go to computer servicer, for sure!
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Bud Dauphin
Ive got a Toshiba lap top with something built in where if my hand moves across the bottom at a certain angle the font get larger or smaller. Ive never figured out why or how that happens but it was driving me nuts. Ive had a couple of computer guys look at it and have been told its built in and theres nothing you can do about it. I love the computer except for that feature which was making me get ready to buy a new one. I met Dean at a Chamber meeting and asked him about it and in less than a minute he told me how to disable it which I did last night much to my surprise and happiness. Hes my computer guy from now on.
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Russell Hanson
A little late in posting this but had a computer fry on me a couple of months ago and heard horror stories from other companies about the cost and liklihood of getting all of my data off of my hard drive. I discovered Dean over at PcBits and after speaking with him found him to be a computer wizard that not only freed up all of my data but gave me a terrific price. I spoke with him about doing other improvements to my newer computers and am continually amazed at how much he knows and the honest opinions he gives me. I rarely give recommendations for anything, but Pcbits deserves all of the business he can handle.
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A Private User
I have used Deans services for about 5 years now and this guy is always reliable. Should PC problems or downloads surface Dean is always there to help. Dean is very knowledgeable, knows his stuff and explains in detail why things work they way they are working. I use my PC for business very much and Dean has been there to untangle new versions of software that I need downloaded. In a word.... "awesome" to have his services as a backup to my needs. I highly recommend him and his services. Jeff Daugherty, Daugherty Acctg Services Inc
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Scott S.
Called Bryan about recovering data from 8 computers from our home. Many pictures dating back 12 years. They were fantastic. Very reasonable compared to other "squad" and "M. centers here in the Twin Cities. Days later everything was done. So satisfied that I called him back to replace and network all of our computers for our business. He quoted me a price on the entire system and stuck to the quote even though I suspect it took longer than expected. Excellent service. You wont be disappointed!
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Viktoriya Montik
100% Satisfied! When my Windows 8 hard drive failed, I thought my daughters first year of pictures and videos were lost forever. I went to Best Buy and they charged me over $500.00 to fix the problem! When I brought the laptop to PC Bits, Terry went out of his way to recover my data, even working over the 4th of July weekend! He charged my less than a quarter of the "Geek Squad" price! I am so happy I found PC Bits and I recommend everyone to get all their computer problems solved there!