Category: | Furniture Store |
Address: | 22263 Eureka Rd, Taylor, MI 48180, USA |
Phone: | +1 734-218-1233 |
Site: | furniturefactoryliquidators.com |
Rating: | 2.8 |
Working: | 12–7PM Closed Closed 12–7PM 12–7PM 12–7PM 12–6PM |
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Tricia Massey
Their furniture is pretty, but BUYER BEWARE! I purchased a couch for $660 in the end of May 2015. It is now the beginning of November 2015 and the couch started dropping STAPLES from the bottom... VERY DANGEROUS if you have a crawling infant like I do. Swallowing a staple is not something Im willing to risk with any child. So, they told me that my couch has the lifetime limited warranty through the manufacturer. ITS A LIE. The manufacture has a clause that does NOT offer warranty on products sold from a liquidator, which this company is. They lied. And if they didnt know, they should know that information. Either way, Im willing to take fault, as I did not research as in depth as I should have I suppose. Back to the couch - when I removed the bottom fabric, only about half of the staples were attached to wood. The rest were just in the fabric, waiting to fall out. Not to mention THE ENTIRE FRAME OF MY COUCH IS HELD TOGETHER BY STAPLES. THERE ARE NO BOLTS, SCREWS, OR ANY METAL HARDWARE TO HELP HOLD THE FRAME.. The frame is already starting to come apart and we dont even use this couch that much. Its just really sad that they would sell dangerous furniture. The couch I got was supposedly made by Jackson Furniture, that touts quality construction using solid hardwoods, computer cut wood parts, precision tailoring and inspection, etc. SCAM! DONT RISK IT! DONT LET YOUR CHILD BE THE NEXT ONE WHO YOU SEE WITH A STAPLE READY TO PUT IT IN THEIR MOUTH!!!!!!!
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Laura Thomas
Manager refused to work with us on furniture that we bought and had delivered. 1 pc was in essence broken, another pc had a large snag and the 3rd pc was completely unstapled on bottom. We are getting a new broken pc. But they refuse to do anything more than offer a staple gun upon delivery of new pc for bottom of couch! Ridiculous and rude manager. Would not buy from here ever again!!
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Tracy Clark
I had a very good experience,...the furniture was of good quality and the delivery was on time and very professional. I plan to come back and buy again