Sprint by Generation Mobile

Category:	Cell Phone Store
Address:	15010 Fort St, Southgate, MI 48195, USA
Phone:	+1 734-283-6600
Site:	sprint.com
Rating:	2
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 12–5PM

Location

Photos 1

Reviews 17

Rebecca Reed

It is no wonder this Sprint location was business of the year in 2014. The staff, all of the staff are amazing and work really hard to keep customers happy. The store manager is Patrick, who helped me establish my business account for phones in 3 states about 5 years ago and I have been nothing but pleased with customer service the entire tire from the store. I have had billing errors in the past, and some issues with Sprint on the phone, but if I take the time and go to the store with my questions or concerns the staff personally call with me and manage the adjustments when necessary. I refer all of my friends to this specific store because I know they are trustworthy and dedicated to keeping my business and my family happy.

Dan Ondra

The Southgate Sprint store has consistently provided the best set up and service of any provider that our family has used over the last five years. And their remarkable responsiveness to our special technical issues resolved our special needs and challenges immediately, even out of state. If you are looking for a provider that is dependable, qualified, patient and always helpful, we do highly recommend this particular service center to all our friends. Do yourself a favor and check them out. - From satisfied customers in Maryland.

Andrew N

This place is awful. Dirty used car salesmen here. Run away. go anywhere else but here. I was lied to and Sprint customer service agreed. I was overcharged. I went there and explained to the agent that my bill was wrong and all i got was attitude. This store does not care about their customers, only their commissions. Im glad Sprint was able to resolve my problem even though the store would not. Sprint take notice, stores like this one are damaging your reputation.

BIL Schmitz

They want to charge me 30 Bucks for a Trackball and Beauty ring for my Blackberry. This is for an OEM part. The Beauty ring in all I need and they still want to charge me 30 Bucks. For the trackball and Beauty ring I can get OEM for $8 for both $12 bucks shipped. They are a Rip off. Dont buy replacement parts from them.

Jessica Stanley

Horrible Service! !! Complete idiots in this location I will NEVER visit this sprint store again.... Dont go to this location wish i can rate them NO STARS

shane mossop

I love this store! Not only is it really close to my house, but they take care of me. Im glad I switched here from Verizon. The service is so much better.

Donna Pilon

Amazing Experience! Tommy was great from start to finish. I will definitely be sending all my friends over to him!

joemother1976

Excellent service and great location. Make sure to see Chris he is the best.

John Bowles

Wow what a great experience at a cell phone store. Check them out.

Marianne Koenig

Go to a corporate store where they know what theyre talking about!

Ms. M. Steffen

Tomorrow is Easter and Im sitting here thinking about the time was

vickie price

Awesome. Very professional and helpful.