Category: | Cell Phone Store |
Address: | 26914 Telegraph Rd, Flat Rock, MI 48134, USA |
Phone: | +1 734-782-2000 |
Site: | metropcs.com |
Rating: | 3.2 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 12–5PM |
AS
Ashley Picard
If I could give it a 0 stars I would. Paid 120 dollars and was 2 minutes over the never forementioned 1 hour exchange period. Brian (the supposed manager) laughed when he seen this and told me im s.o.l. And that i can go dispute it with corporate. He also informed me that corporate are a bunch of assholes (dont see much difference) and id basically be wasting my time. But he was nice enough to let me know where i could pay an additional 30 dollars after the hundreds i already spent to buy a new battery. On a supposedly new phone. I have to buy a battery now. I have kids and bills to pay. Thanks. Brian. And your crap ass store for treating a new customer like crap. Will not be going to this store anymore.
FR
Fred Howard
My fiancé and i bought the exact same phones. 1 day apart. While mine is working as it should we noticed hers wont hold a charge for nothing. Called up there and Brian said no problem. Its less than a week old just come exchange it. So my fiancé wasted her time. Gas. And money to go up there and he tells her she cant exchange it because its 2 minutes (yes 2 whole minutes) over the exchange policy. And she paid extra for insurance. Funny he didnt mention any 1 hour limit when she called to complain and he said an exchange would be no problem. So now shes stuck with a lemon phone that wont charge. Thanks. Steer clear of Brian and this shady store.
MI
Mike
The guy whos been running this store is a jerk. HE sold me a cheap phone that was discontinued one month after I got it. The Smart ass will be your best friend if he knows hes getting money and over charges you then says hey Ill give you 20% off. I just replaced my phone again its three hours and phones already screwing up bottom of my screen wont detect my finger. JUNK PHONES IN FLATROCK METRO HE HAS GARBAGE PHONES AND GUY SHOULD BE LOOKED AT BY METRO FOR POOR SERVICE.
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J M
Brian the manager is amazing. He knows his stuff and is willing to drop everything to teach u or show u anything you ask about a phone
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Sean Cherry
Dont go here@!@!@ These guys tried ripping me off!!! I got a much better deal at the sprint store down the street...
AL
Alex F
Helped correct what another store screwed up 10 minutes before closing
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David Clayton
Great service from I believe the manager thank you
ME
Melissa Gadberry
Damn Brian!