Category: | Baby Store |
Address: | 5890 S Westnedge Ave, Portage, MI 49024, USA |
Phone: | +1 269-382-2187 |
Site: | stores.toysrus.com |
Rating: | 4.2 |
Working: | 10AM–8PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–10PM 9AM–10PM 10AM–8PM |
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Bianca Nash
Had a very bad experience trying to get my nursey furniture delivered. Babies r us uses a third party company which made the entire experience horrible. One of my items came damaged. The delivery company directed me to call babies r us. Once I did the store clerk Alicia who is also a manager advised me there was nothing she could do because I live so far. She then advised me to keep the same item until something could be figured out. I declined and so began a long waiting game of inconveniences and back and fourth of playing a middle man between babies are us and the delivery company they contract with. The delivery company only put together my crib even though we paid extra for assembly . When I asked about the other items they quickly responded that it only took two screws to put together. After inquiring with babies r us I found out the assembly only included the crib even though that was not stated . The delivery men were complaining about having to work a 16 hour day and being so far from home. It was a terrible experience and the staff at babies r us could only refund my money to make it better. But even after a refund the problem didnt get better only worse. I would steer clear of this store.
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Eric Smith
My husband and I went to utilize our rewards $ at the Kzoo location. We registered in GR and found the Kzoo team members to be extremely helpful with this process. There was a very kind gentleman who was the store manager that really made our day! It was a Wed evening and his whole team that night was upbeat and so helpful. I want to publicly thank the whole store for such a great experience in cashing in our rewards $. I will be coming back!!!
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Jonathan Orweller
Very friendly and helpful people to assist with baby needs including shower registry and baby safety item questions! Sign up for the rewards club and coupons!
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David Hatten
A good sized store with a nice variety of brands to choose from. The store is also clean, and everyone weve spoken to was very polite and knowledgeable.
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Anil Taneja
Good baby stuff, probably not much better place to go in Kalamazoo.
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Alex Bair
Friendly store assistants: ask for John or Big John when you help.
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Lydia McCoy
Have a great selection but are a bit overpriced in some areas.
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Aamir khattak
Our favourite place for our daughters shopping.
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Mrs.Valecia Edwards
Found very cute clothes at a reasonable price.
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Tariq Ali
All your baby products in one place.