Related: | jewelry exchange livonia |
Category: | Jeweler |
Address: | 33300 W 6 Mile Rd, Livonia, MI 48152, USA |
Phone: | +1 734-525-4555 |
Site: | goldengiftsjewelry.com |
Rating: | 4.4 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–8PM 10AM–6PM 10AM–5PM Closed |
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Shawn M. Treadway
My wife and I worked with Bobby exclusively on designing a engagement and wedding ring for a secret proposal for my now wife.(she said yes!) My wife really wanted to use a diamond from her grandmothers ring she had left her when she passed. Bobby was phenomenal in his expertise and customer service. He designed a beautiful set of rings for my wife from scratch using the diamond she really wanted in her wedding ring. I am in sales and customer service and was blown away by how much Bobby cared about making this ring as perfect and special as possible for my wife. Not only did we give Bobby a tall order when it came to designing the ring my wife wanted but we also had a timeframe to work with as I had planned a trip for us so that I could propose to her. Not only did Bobby absolutely exceed our expectations, he did it in great time without sacrificing quality. Bobby is a genuine, caring, and wonderful person who loves what he does, and cares about every customer. I can still call in and ask for bobby and he knows me by name after almost a year. I feel like the jewelry business can be deceptive and dishonest only looking to turn the biggest profit, Bobby and Golden Gifts Jewelry completely erased my poor previous experiences in other jewelry stores with absolutely some of the best customer service I have ever seen and on top of that provides a incredible product and service at a very reasonable price. Look no further when it comes to anything jewelry related. There is no reason to shop anywhere but Golden Gifts Jewelry, and make sure you ask for Bobby to see what I am talking about. He truly is a master of his craft and an all around great person. It was a privilege working with him and Golden Gifts and I most certainly will always use them for any of my jewelry needs!!!!!! Thanks again Bobby! -Shawn Treadway
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Jaclyn Livingston
They are an amazing company! I have been shopping there for years for Christmas and Birthday gifts. Their Pandora collection is amazing. They have gone above and beyond the expectations of customer service. I had a situation where they had every right to say their hands are tied and told me good luck. Instead, Bob, went out of his way to make sure I was taken care of and my situation was resolved. To further explain, a gift given to me by my grandmother 2 years ago broke. When I called the brand store that it came from, it took over a month and a half for them to respond, and in that time my gift had been thrown out. The only way I could replace it was by finding the receipt from 2 years ago. When I called Golden Gift to see if I could retrieve the receipt, they told me not to worry and they would take care of it. Im deeply relieved that they were able to replace this gift with no hassle. Ill forever be grateful, and a loyal customer.
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Ian Watson
I am consistently impressed and astounded by the warm, customer-friendly, and honest service I receive at Golden Gifts. The staff is helpful, kind, and most of all, fair and honest. I will continue to go to Golden Gifts time after time. I have taken my watch in to get re-sized and fixed and have walked out with a smile on my face every time. The pricing has been exceptional, and their turn around time is very quick. I have been to other jewelers, but Golden Gifts is by far and away the best in every aspect.
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Carolyn Keberly
Golden Gifts is not only customer friendly, they have a great staff and more importantly they are honest. Living and working in the Livonia area I frequently learn of their acts of genuine kindness to their customers. Our family, extended family and friends are also very happy with Golden Gifts. I am quite often asked Where did you get your rings?, Wow, love your family ring and who designed it? Of course, I proudly reply Golden Gifts. A huge thank you to everyone at Golden Gifts.
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Magaly Handelsman
Lost a lot of tears over this place. Disappointed to say the least! First impressions are deceptive. Cracked my diamond, & after turning in a 16 inch chain I got back a cheap 20 inch chain with complete different clasp... Wow!! People get a receipt of the your belongings with detailed description.SAD
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Jason Heien
This is the first jewelry store that I feel comfortable in. We have always dealt with Dave, and have never had any pressure to make a decision. We have had nothing but superior quality in their custom work, and I look forward to purchasing more pieces from Golden Gifts.
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Robyn Wyatt
I love this jewelry store and the staff!! I will drive over an hour because of the staff. I feel valued as a customer whenever I walk into the store. If you want a family atmosphere , items that are not at other jewelry stores. Stop here and happy jewelry shopping.
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Michael Robson
Always good people. But last time I came in, I was told there was no ring boxes. A jewelry store without ring boxes? Was it because I didnt buy a $2,000 ring?
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Mahmuda Matin
Very rude and obnoxious customer service over the phone when I called this morning. I am not driving there!
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Terry Jones
Wonderful place! Great people!!! Good prices but the service is outstanding!!
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Samantha Charara
My mom and sister work there & theyre the best!!!! Go mom and sis!!!!!!!!!!!!
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Liam Kelly
There is a selection of fine watches at Golden Gifts.
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Samantha Charara
My mom is the best employee ever, ya go mom!!!
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Bonnie Tabaczynski
I love this store. Great service always!
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cathy deyo
Very friendly and helpful. great prices
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Carine Stewart
Very helpful and pleasant atmosphere