Chris Goodnow Auto Sales

Category:	Used Car Dealer
Address:	241 Grove St, Worcester, MA 01605, USA
Phone:	+1 508-756-6400
Site:	chrisgoodnowautosales.com
Rating:	3.5
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 9AM–5PM 11AM–4PM

Location

Photos 4

Reviews 7

Shay Mayhew

I want to buy a car from them and he guaranteed me I would get it I told him to use auto loan cuz thats who went through the first time I financed a car and they approved me. so when I paid my first car off they said if you ever want another car your interest rates will be half of what they were the first time u went through us so make sure you come to work well with your care of me tried $15 auto loan places and nobody wants to give me one because I have bad credit anyhow he had my title I asked him to mail it to me 12 times okay left my address text you my address they never sent it I called him a month-and-a-half later and said I need that title Im going to come up pick it up he said okay then all the sudden I see so Im going to come tomorrow he goes I mailed that out to you. I said you just told me to come pick it up. so then he says oh I mailed it out a week and a half ago. I find it kind of funny lbecause a month ago and you told me you mailed it out then !!!!! I never received my title back and they dont have it and they lost it. Needless to say I didnt get a call from him I told him forget it I dont want one he was still putting applications in for loans for me after I told him 5 times I didnt want a car I was going to wait and I kept getting letters from all these different loan banks in all kinds of things getting that I was denied and this is like two months later and he was still applying for me to get a loan for a car that I kept saying I dont want theyre just very pushy they dont take no for an answer and if you dont buy a car from them and you happen to leave your title there dont think hes going to get it back unless you drive out the next day and he grabbed it because if you dont they will not mail it to you hell dump it and I find their prices on cars are kind of high as I went to Somerville Johns Auto in Somerville and I got a 2002 Toyota RAV4 for 9000 and it had ninety nine thousand miles on it and this was in 2010 so they had better product out there they work with you so I recommend Johns Auto in Somerville

Scum Cleaner

My review is of an unsatisfactory review. I drove my vehicle in for repairs, with one concerning one of my axles (which was a recommended repair from Goodnow Auto Services). After replacing my axle, about 2 days later I heard a whirring sort of grinding noise as my tires would rotate (which, the sound, was not present prior to repairs concerning the axle). I later scheduled an appointment to have them check it out. They determined it was a center bearing (which a Midas certified mechanic said was part of the axle installed and Goodnow mechanics said was not, as in separate from the axle). And instead of fixing what may have been a mistake, they quoted me for another $450 (just about) stating that another part needed to be installed and replaced that was separate from the axle. The original repair of my axle had already cost me around $313, that of which includes a coupon for $25.00 off that I previously got in the mail. As a result, I decided to decline their offer and refused further repairs. I will be taking Goodnow Auto Services to court.

Meghan Comeau

When searching for my first car, I went to many used car dealerships- small and large- and all were trying to sell crap cars or try and get as much money from me as they could. I literally spent days going from place to place and spending hours to walk out with nothing. I finally found here and it is a very unique experience. I test drove a few cars and found one I loved that was within my price range. I have no credit and they were able to work with me and negotiate with the banks so that I was paying a price I could afford. The whole process was extremely transparent and so very easy. My first car was unfortunately totaled within a month and I was not at fault and injured. I went back to get another car and Chris was so awesome. Again, the whole process was really easy and transparent. He takes care of everything and will not try to swindle you out of money. I am excited to pick up my new car and will continue to to buy from Chris and recommend him to others!

Andrew Johnson

This guys website is a complete lie. It says he can get "anyone" financing. Really? NOT ME. It says you dont deal with any "sales reps" or "managers". Really? I never even spoke to the owner, not even once. No gimmicks or games? THEY TRIED TO GET ME TO BUY A CAR I DIDNT EVEN TEST DRIVE YET AND WANTED US TO LIE ON THE CREDIT APPLICATION!!! There vehicles are WAY overpriced..Im not sure where theyre getting prices from but they are absolutely ABSURD. And Alison, the reason why your car was a piece of garbage is because they dont service the vehicles, at all. They wash them and put them on the lot. I know this because the vehicle I almost bought had bald tires and squealing brakes...when we said something they just said it would "pass inspection". OF COURSE IT WILL SINCE YOU TAKE IT IN FOR THE INSPECTION! Do you see any garage attached to that building? Exactly my point. Ill never go back again. Did I mention they lowballed me on my trade in? Crooks.

Willie Daheat

So far Ive bought 2 vehicles from Chris. The first experience was good. Everything went smooth. Good service and a good vehicle. The second experience turned to be a nightmare. The service was still good but the vehicle, a 2007 Jeep Grand Cherokee resulted in a couple of towing and soon to be the purchase of a new transmission. From the very beginning Ive notice the defect so I brought it up to Chris who "fixed" the problem. Of course, it got worst after the warranty expired and now I must come up with $3000 for a rebuilt transmission. I will not return to Chris car dealer because of the 50/50 chance of success ...or failure.

Erika Austin

Amazing experience! Chris is not your typical car salesman. He will do everything he can to help you, not just make a purchase, but make the RIGHT purchase. If youre a first time buyer (like me) he will spend the time with you to go over the process, help you find what you can afford, but also something you like instead of settling. He will offer the extra options at signing but will not make you feel like you have to add them on. I would recommend Chris Goodnow to anyone looking to make a car purchase.

TONY SCAGNELLI

Needed some work done on my vehicle, was quoted by my "former repair shop" was recommend to Chris Goodnows. Spoke with the service manager Jim, he listened to what i needed, i showed him the estimate from the previous shop. He had his technician look at the vehicle at no charge, made me an estimate, called me back promptly with a new estimate. Saving me over $300. I had the work done, THEY WERE GREAT!!, very professional. Thanks to Jim and the guys at Chris Goodnow service. HIGHLY RECOMMENDED!!