Category: | Cell Phone Store |
Address: | 10 Washington St, Norwell, MA 02061, USA |
Phone: | +1 781-878-8169 |
Site: | att.com |
Rating: | 2.9 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–8PM 9AM–8PM 11AM–5PM |
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Josh Mackinnon
If i could id rate a 0. Customer of at&t since they bought out cingular. Went in couple weeks ago for a charger bought one that is warrantied for a year was told i dont need a reciept and while the same rep was working that sold it to me i was told that they couldnt do anything and they took my original and handed me one a tenth of the size covered in dirt and muck then told thats all they can do. Being given a used beaten up charger was just horrid service. I work with at&t and verizon nonstop with my work but now I will be bringing it to the boards attention that it would be best to sway away from att. If youre gonna treat a long time customer like crap i refuse to send any of mine to them. I will be having my at&t plan cancelled due to this service. I really hope they get truthful and better employees or else theyre gonna lose more customers.
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Shima Risu
If you like the mind-numbing wait times of places like the RMV, then this is the store for you. It took over 40 minutes from the time that I walked in to be helped, if they are going to mindlessly chat with customers for such lengths then they need either: - A dedicated express person for quick help issues, - OR limit the time with customers who want to treat the store like a coffee shop during times that people are peak like lunch and from 5 to 7pm. By the time I realized that I wasnt going to be helped quickly it wasnt worth running up to the Hanover AT&T store. Next time I will know better and just go there first. The employess were helpful enough to solve my issue, but it took almost an hour to solve a 5 minute issue.
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Daniel Kent
Ive never seen such awful customer service and deception. I was insulted as they sold my mother an iPad when I remained firm that we didnt want the device. We were assured there would be no fees attached to our iPad. We were charged activation fees. When I called for assistance I was asked to call back later as the manager didnt want to handle it. I hope you avoid this branch.
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Sinisa Prostran
Bad customer servic.i got fooled into buying directv service which i regreted it tremendously.
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Dileepa Wijayanayake
awesome service, love the guys over there, and the gal.......