Category: | Cell Phone Store |
Address: | 2421 Cranberry Hwy #322, Wareham, MA 02571, USA |
Phone: | +1 508-273-0024 |
Site: | verizonwireless.com |
Rating: | 2.8 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
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Siobhan Francis
Ive been to this particular store 2x. Both times I left, had to call Verizon &talk to them forever & explain what happened, then they would have to fix the problem & call the store & tell them to help me properly. So each visit I left w/out the help or what I needed, then have to talk to Verizon, then come back to the store again before I actually got the help I came in for the 1st time. They did not insert a sim card & check everything to make sure the phone was working properly before I left which I was told by Verizon is what they are supposed to do. It wasnt until I got home that I realized this. I was planning on buying a new phone today from this store but because of what happened w/the other phone, there wasnt time. However, now I think that was a blessing because I dont want to purchase anything from this store because Ive had nothing but problems w/this store. Its unfortunate that its the closest one to my house, but Id rather drive further & get the service Im expecting the 1st time than go a shorter distance ¬ get the service Im expecting, then have to call Verizon & talk to them forever, then have to go back to this Verizon store again. Save yourself the trouble & go to a diff one. Very disappointed & will not be going back.
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nate murphy
Absolutely useless. After being on the phone with Verizon for over an hour, with a problem they suggested may be a software issue, I was instructed to go to a Verizon store for further assistance. Upon arrival I was told "I dont know what you want me to do, I can sell you a new phone. Why dont you go to Apple." The Verizon workers did not even attempt to help, were rude, and frankly insulting. They treated us like we were dumb and had no idea what we were talking about. There was no attempt to help what so ever. Ill be leaving Verizon. Thanks Shane
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Jonathan Philbrook
I definitely recommend Anthonys service at the Verizon Wareham Store. I dealt with him for 3 continuous days, and could not ask for better customer service. My droid could not charge, connect to Bluetooth, or sign onto certain apps. We received my replacement phone and the Bluetooth problem remained. through his vast experiences, and incredible domain knowledge we were able to fix the problem. I would recommend his service and confidently say that he sets the standard for customer service at that store, as well as for the industry.
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Kate Lanagan MacGregor
There is great customer experience at this Verizon Wireless! I use Verizon Wireless for my Real Estate business and family of teenagers, so I have a multitude of complicated issues with my devices! Anthony in particular is wonderful. He always tries to add value, and remembers us like we are his best friends! In truth, there are things about Verizon that I am not happy with, but Anthony has helped us navigate through the tricky waters. (or air waves!) When you go... request Anthony!
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Elizabeth
The staff here have been disrespectful both times that I have visited. Its worth it to drive to Cape Cod and visit the one in Hyannis! I live in Wareham but I will not be back to this store ever again.
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Michelle Sylvia
Horrible They could care less and know nothing about customer service. I was actually told GOOD LUCK instead of help with my issue. Make the drive to the Dartmouth or Hyannis location.
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Fuku Sloly
Everytime its "Hold on let me transfer you to someone who knows what theyre doing".
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Nicole Moschini
Crappy. They just want to sell you a phone or pan. Be strong!!!