Category: | Cell Phone Store |
Address: | 225 Bedford St, East Bridgewater, MA 02333, USA |
Phone: | +1 508-443-3380 |
Site: | verizonwireless.com |
Rating: | 4.9 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM 10AM–6PM |
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Lauren L
If I could give no stars, I would. TERRIBLE service. I purchased 2 Samsung s7 phones from this store in April 2016. I was told that I would receive a rebate in the amount of $672 within 6 weeks. To this date, I still have not received anything. When I went back to the store, it was discovered by the Store Manager, Steve, that I never received the installment agreement for the equipment and that the previous rep had fraudulently signed my name to the forms that he found in the computer system. Steve acknowledged that this was commission fraud and told me that I would receive a call the next day from him. I never received a call until I went into the store and requested a copy of my contract. He called me yesterday and said there is nothing he can do for me and that the other employees have since been terminated. I have emailed the owner two times and have received no response back. The Better Business Bureau has been notified.
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Timothy Reilly
When into the store to buy a car cell charger. Greeted by the young man at the door, believe his name was Steve but not sure, Steve helped me find the right charger for my needs and then in the process informed me of the promotion that was being ran for the elipsess 8. I was skeptical of if I would actually like it or not, however Steve was very personable and told me about all the great features and why I would like it. Well I bought it and now I do love it. Thanks Steve for you excellent customer service!
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Christopher Wood
My experience here was a good one. I got a new phone and when i traded in my old phone i got five free accessories. However my girlfriend recently went here and due to the carelessness of the person working my girlfriend lost a voicemail from her mother, who passed away, that she had been saving for 2 years. Even after she expressed that the voicemail in question was the only important thing on the phone. She was devastated
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Karen Peabody
After accidentally washing my husbands phone ( dont ask) I walked out of Verizon with a brand new phone, a case, most of his contacts and pictures, and a free tablet! Also, a lower monthly bill! I highly recommend stopping by and seeing what they can do for you!
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Michael Cerreto
Terrible service. Called ahead, said Iphone stopped working, maybe its a battery, went to store, idiot says "We dont have any batteries" We go to Avon and the phone is fixed. Wont be at this shop again for the brief time it remains open.
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Izzy Kenneally
Jailene was amazing .. we had been in before and she helped us ! Shes so professional informative and very knowledgeable ! And friendly .. great experience we were in and out with two new phones both times ... great customer service
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Liz Harrington
I had a great experience. My phone wiped out all of my contacts, photos and additional information. Jailene. Helped me testore my phone and took time making sure I was satisfied.
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Thomas Mcbride
After an uncomfortable trip to Halifax I came to Bridgewater store and cant say enough for the help from Mary upgraded to s7 and even bought tablet for my wife
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deborah beals
Mary was awesome.I called her first and she helped me over phone.She helped me with my sick elderly mIl phone.Very patient and helpful.I will do business again
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Lynda Totte
I came in to pay my bill. Mary was very kind and courtesy. She answered all my questions and I even added a iPad which was awesome. The service was great!
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Hanna Littlefield
Friendly and professional and answered all of my questions and issues! Definitely would reccomend to anyone who is looking to purchase a new Verizon phone!
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Ann Holmberg
Great customer service! Have got the familys last three phones here! Wouldnt go anyplace else now. Thanks Verizon east Bridgewater!
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Harry Markopolos
The service is wonderful. They backed up my old phone & transferred all off the data to a new phone plus they lowered my monthly bill.
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Andrea Parsons
Thank you to Brett for helping me today. He was kind, helpful, informative. I will be back at this store for all my Verizon stuff
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Skylar Leonard
Jailene is very helpful and has a great attitude!! Will definitely be back to see her again! Pleasant experience overall!
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Matt SavI
If youre going to get a new phone I highly recommend going here. Emily was super helpful, knowledgeable, and kind.
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psrbclb
Mary was extremely patient and knowledgeable. All your employees should be so attentive and helpful.
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Matthew Linn
Mary was extremEly helpful and curteous and knowledgeable it was my pleasure dealing with her
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Alison Yesucevitz
Fantastic service, Jared helped me with my issue and solved the issue. Recommend this store.
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Belle Scott
Great people working! Very easy and every thing was very well explained! Great place to go!
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Linda Oneill
I just came in for a info. I received awesome service n information .Thank you Mary!!
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Cheryl Hayden
Very courteous and knowledgeable staff. Very happy with the service. Would come back.
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Amie Palaza
Store in EB was extremely helpful and friendly! Will definitely be visiting again!
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Leigh Fuller
Mary was very professional and knowledgeable and it was a pleasant experience.
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Laura Carlson
Mary provided excellent service and set everything up for me. Great store.
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Alisha Anderson
I came in to upgrade my phone, Mary was awesome and extremely helpful!
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Robert Allen
Great service from Mary! Set my new Galaxy s7 up for me. Will return.
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alex macneil
Amazing customer service, very easy to get to and extremely helpful.
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Lora Baker
Super easy, local, no wait and Mary was super helpful and friendly!
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Kathy Devine
Knowledgeable and polite staff. Will revisit. Highly recommended.
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Donna Salley
Very helpful and professional. Very pleased with the service.
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Jim Sachetta
Samat was very helpful, I would highly recommend this store.
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Sue Daniels
Mary, East Bridgewater store very knowledgeable and helpful.
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Erin Levitsky
Sanat was very helpful and friendlt. Great customer service.
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Janet barrett
Adam was absolutely fantastic! So was Mary on my last visit!
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Markus Ayasse
Excellent service. Seriously. Mary in particular is great.
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Susan Troup
Ive had excellent service from Mary with my new Galaxy S7.
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Mauree Bundock
Great service.Mary very knowledgeable. Highly recommend.
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Sheila Bracy
Excellent service, very knowledgeable and efficient.
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Janice Guinta
Very nice I love it,Mary was I big help. Thanks.
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Liz6798
Great service today. Got some great discounts
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Mary Jean
Great Customer service! Friendly employees!!
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Catherine Garfield
Mary delivered excellent customer service
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emmerson drake
it was great. very helpful. go see emily
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Kevin Davis
Friendly associates and good service!
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roy piver
Very capable, happy with my purchase.
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Thomas Rayal
Staff was very helpful and patient
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Diane Mcbride
Great experience and fast service
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A D
Jaliene and Mary awesome (Defeo)
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Nancy Babington
Mary was excellent. The best!!!!
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danielle nunes
Great efficient & very helpful!
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Carrie Rock
Helpful and quick! Thank you!!
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Jimmy Harty
Wonderful. Extremely helpful
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wayne poole
Great experience, the best
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Tim Corliss
Great service very helpful
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David Tasho
Great service by mary
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Donna MacDonald
Sales rep.was great
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tony moran
Extremely helpfull
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Gershom Grossman
Very helpful
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Cameron Sibert
very helpful
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Deborah Shipman
Very good