Category: | Home Improvement Store |
Address: | 110 Main St, North Reading, MA 01864, USA |
Phone: | +1 978-664-5757 |
Site: | truevalue.com |
Rating: | 4.1 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–5PM 11AM–5PM |
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David Scott
Oh HELL no. Yea, avoid this place like the plague. The word INCOMPETENCE doesnt even adequately describe them. Went here to order composite decking for my deck replacement and it was a comedy of errors from the start, only its not funny. 1. We were given the wrong price on the materials when we were first researching. Apparently, employees arent taught the difference between cost and retail prices when quoting to customers. 2. We ordered the decking and was told it would be delivered in 3 days, on the morning of the day it was supposed to arrive, we get a call stating they cant find our order. Hours later we get another call telling us they found it, and the decking will be delivered that day. 3. 4:30 that day, I call to find out when to expect delivery and were told our materials are on a truck that went to Wrentham and is stuck in traffic, theyll be here tomorrow. 4. The next day, they finally deliver the decking and guess what. THEY DELIVER THE WRONG MATERIALS!!!! They dropped of SOMEONE ELSES ORDER!!! similar color, but NOT what we ordered and the wrong amount. Unfortunately, as I wasnt home, and my contractor hadnt seen what we had ordered, it was installed, and now how to be ripped up and replaced. After 2 days of hemming and hawing, mostly by some schmuck there named "Casey" the owner finally agreed to resolve the situation, however, while they replaced the decking, he didnt think to send new screws. Um, you cant reuse decking screws! Now we have to wait an ADDITIONAL 5 days for them to get the screws because apparently they dont stock them. Why a lumber yard wouldnt stock commonly used decking screws is beyond me. Yea, just complete incompetence. I would STRONGLY recommend you look elsewhere, unless you like headaches
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A Private User
I lead a cub scout den and have approached this store for supplies in the past. They have donated wood for our projects, and I wanted to make sure people supported the store for this. Besides, it is a great "old fashioned" hardware store!
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Zan Hecht
Small hardware store that has way more than just lumber. They always seems to have a better selection than Home Depot or Lowes despite being much smaller. The staff are helpful and easy to find.
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George Magnani
The lumber prices beat Home Depot and Lowes by a mile! The quality of the lumber is five times better than the Big Box stores. Prices on hardware items are way better than Home Depot!
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Andy String
Great local hardware store. The staff is knowledgeable and helpful. Great prices and good selection. Propane prices are great too. Highly recommended!
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David carosella
Called about a roof rake, they had a few. Arrived and they had one left. Very happy they did not try to gouge me on the price. Honest shop.
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John Grasso
They have almost everything youll ever need from a hardware or lumber place at a great price
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Robert Mason
Great to support your local business whos been there for many years and really cares.
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Stephen Dragoni
Fantastic service. I explained what I was going to do and they gave me options.
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Patrick Jordan
Reading lumber is great the people & the products they sell are all the best!!
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Kurt Habel
The source of all pleasure and happiness.
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Joseph Costello
Cheapest propane refilling around.
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Afshin Bozorgzadeh
Extremely helpful and proficient