Category: | Florist |
Address: | 4905 Fannin St, Houston, TX 77004, USA |
Phone: | +1 713-522-9993 |
Rating: | 3.8 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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BabyJ Coronado
Funeral services for April 8th, 2016 were supposed to have the flowers there before the 3pm viewing started. At 3:05 I called as no flowers were at the funeral home. I should have known something was wrong because at 1pm (I have call logs) I received a call asking what was my order for they just wanted to "confirm". When I called at 3:05pm the young man who answered said the driver left 20 mins ago and should arrive shortly (I paid extra for delivery) I waited 45 mins and called again as no one arrived. This time the young man stated now that the driver had a flat tire (they didnt call me again I had to call them) he said I will call you back to let you know how much longer. I called 2 more times after and same thing now hes on the way, this funeral was for my baby brother and I didnt bother calling back as the services had started and I knew Id get more upset. In the middle of the service a man come to deliver the floral arrangements for the casket this is now 5:30pm. It took 2 1/2 hours when I informed them of the service time and the time of my order. Never did anyone apologize or anything at the time of a loss you pay so things can get taken care of you shouldnt have the burden of trying to find out whats going on especially when you have paid for a service to be on time. This was a very disappointing experience to say the least.
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Alicia Boyd
This is an excellent florist!! Ordered everything over the phone and flowers were beautiful and at the funeral on time with no problems! Will definitely use them again!!
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Michael Redic
Very accommodating. Did not have on hand what I was looking for, but had it brought in the next day. Will definitely use them again.
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Melissa Aguilar
Have used them for events and funerals. Always fresh and nicely priced. Use them for daily floral purchases as well.
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Marino Preciado
Se consiguen ramos de flores muy bonitos
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Timothy Laws
There worker attacked my wife while she was in cooler picking out flowers
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Veronica Reyes
Always helpful n beautiful arrangements!
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Dwayne Fontenelle
They did a great job on time.
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Barbara Tatum
They always do a pretty job.
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Steven Cohan
Dozen roses for $14.99!