Category: | Cell Phone Store |
Address: | 34 Whiting St #53, Hingham, MA 02043, USA |
Phone: | +1 781-749-0446 |
Site: | gowireless.com |
Rating: | 4.8 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
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Ken Lawlor
I have been nothing but impressed with this branch. I have been looking forward to getting the Samsung S7 for a few months and would occasionally stop in just to admire the demo. Even despite my repeat questions and no immediate urgency to purchase a helpful gentleman by the name of Ryan would come chat to me about the offering and discuss product specs with me. I ended up getting my S7 yesterday evening and Ryan stopped at nothing to make sure I had the right gear and knowledge of this amazing piece of Tech. he even called after hours to make sure I understood how I could access the Samsung rebate for the VR headset Another incident worth noting was my wife was recently in store to activate/ discuss roaming options one evening. She was 2nd in line and the customer in front of her was having a completely unreasonable temper tantrum over the setting up of his new phone. He had walked at closing and was insisting he wanted his new phone set up immediately, with a new case and screen protector. This process obviously takes a few minutes and this unreasonable customer was acting like he was ordering a milkshake from a fast food restuarant. Despite this, the person in the store was Tommy Leahy, who I believe is a new hire, handled this nightmare client with patience professionalism and as swiftly as is physically possible. These two gents are assets to this branch and your brand. They should be acknowledged for their contribution because frankly, they are the reason we only deal with this branch. If you have any additional questions about the service My wife and I received please contact me
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Laura Murphy
I was very pleased to have Reneau as my rep to help me with getting the right upgraded phone. He wrote out the math and explained everything to me so I could understand how much money I could save, as well what I was spending and where it was going. He set me up with the best plan that fit my needs and was open to changes that were necessary for me as well. Reneau gave me the time and savings warranted and kept on a great outgoing and caring conversation during waiting times (such as my phone loading) at the same time he was making sure he assisted the other customers as well. He excelled in multitasking and customer service. I will definitely go back to this Verizon store if I need anymore assistance. In the mean time, I am aware that I can email any questions to Reneau and the store on Whiting St in Hingham Ma, on my gomobile app.
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A Private User
Came into this store while on my way to the corporate store further down. Great decision, saved me a lot of time, and had a more enjoyable experience! The sales associates were extremely helpful and knowledgable. They helped me understand the differences between all these new phones, it seemed like there were THOUSANDS. I decided to get the samsung fasciante, this phone is great. Overall it was a great experience and I was able to get a new phone and actually learn how to use it in a fraction of the time. Ask for mike,sean, or desiree!
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Nick Salem
Dealing with this Verizon store is particularly dreadful. First of all they never have any phones in stock. Every time I have bought a phone from them they have to order it. When I have ordered phones they failed to contact me when the device came in. I have called them countless times this week and they haventhe ever answered their phone. When I have go into the store the employees are very rude and unprofessional. I would prefer to go out of my way to go to another Verizon store.
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Jay Power
Matt, the store manager, waited on me. He was great! My phone was busted up and I needed to get a new one. He helped me get exactly what I needed. He explained everything to me and helped keep costs down. Matt was very knowledgeable about everything. Ill be going to that store from now on with any Verizon questions or problems.
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David Calnan
The store manager, Matt, was extremely helpful. We did the three phone shuffle as a new phone was purchased and two of us "moved-up" to two of the better remaining phones. Wife went from Droid to and IPhone. he was very patient with us and got the job done right the first time
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christine nearen
As fast as one would complain, one should compliment on exceptional service. Employee Matt Beattie is by far one of the best employees I have ever come in contact with. He knows exactly what he is doing and he provides a welcoming service.
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A Private User
Angela could not have been more helpful. She took the time to help me pick out a phone and spent even more time showing me all about it. Holly was also a great person. I will tell my friends to go there. Great staff.
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Leeon Bacchus Bacchus
Customer service was great, the attendant catered to everything I asked, and evened stayed 1 hour after closing time to help me choose the best phones and plan. I would recommend this store to anyone.
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Georgina Rose
Mark D, Reneau, and Donald have been so helpful, courteous, and efficient on two recent visits. I will never go anywhere else again. The professionalism at this store is unmatched.
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A Private User
Employees are knowledgable, friendly, personable, and very professional. Neat store, quick service, attentive to customers questions and needs. Excellent place to do business.
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A Private User
Really helpful store personnel. I worked with Sean and he was very patient and helped download a # of FREE apps for my new Droid phone. I highly reccomend this location
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Janina Wright
The best customer service!!! Polite, quick, efficient & knowledgeable. Reneau (sorry if I misspelled the mame) and Donald are great! I wouldnt go anywhere else.
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A Private User
The sales rep Desiree was amazing she took time to help with my new Droid.putting the cover on , screen protector and how to use my phone. Thanks Desiree!
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Kristy Palmer
Matthew the Assistant Manager was amazing!!! He was so helpful after 2 other stores were not! He made my day and I would not go to any other store!!!
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Anne Bunstein
Great service at this location. Matthew the manager, Matthew B and Tommy were all professional and very helpful! I highly recommend this location!
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Megan Doll
I had a complicated transaction and Mark made the whole purchase seem less. With two crazy kids in tow I am grateful.
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A Private User
the salesman was great, helpful and not at all pushy. answered all questions intelligently and treated us with respect
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Jack Antoine
Worked with Matt on a new phone for my wife. Very satisfied with his service and will definately use again Jack
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Rox Finn
These people are amazing, super friendly, super fast and super helpful. Lots of fun to chat with too.
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Alison Falk
Donald was great! he was patient, answered all my questions and saved me money! Couldnt ask for more.
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A Private User
Customer service and appreciation is ecstatic. Always willing to help
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Jonny Boy
The customer service is out of this world! Must shop here !!
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Glenna Murray
Very helpful staff, Donald was great. He tons of money!
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A Private User
customer service a+++++ friendly and knowlegable.