The UPS Store

Category:	Shipping and Mailing Service
Address:	9 Westminster Shopping Center, Westminster, MD 21157, USA
Phone:	+1 410-871-9750
Site:	theupsstorelocal.com
Rating:	2.4
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 9AM–3PM Closed

Location

Photos 9

Reviews 10

Bill Bragg

Package was shipped, to the main office of an air force complex. I was called and was told that I need an exact number I gave it to her while on the phone and thought all was well. She called me back a 1/2 later and said it was already being shipped back and that I would have to pay 12 dollars. My question is why didnt they leave it at the address it was shipped to? Second, why is it costing me more money? I paid to have it expressed shipped in the first place. Poor customer service and communication.

Mr THC

Very helpful, sometimes a bit of a wait but, isnt patience a virtue? And remember to always get a receipt! Had a package go completely haywire (not this stores fault at all) but the manager insisted I take the receipt (which I normally dont) and that little piece of paper saved me from having to pay over $1000 for a package that was mailed correctly but the return label provided had bad directions. Awesome crew, clean store, all very knowledgeable

GW J

This review is not about this store but the UPS Company. I ordered a package twice and UPS handed the package off to the USPS. Each time this has been done the package is lost. I live in Westminster, MD and they sent the package to Bridgeport, NJ to be put in USPS hands. UPS stated that they (UPS) gave it to my local USPS for delivery to my home. Please help me understand (DA) UPS, how is Bridgeport, NJ, my local POST OFFICE.

Ben My

I had 2 packages to send back I called the day before to ask if my wife brought them could she get some help to get them into the store the gentlemen said that would not be a problem, the next day comes and they acted very unprofessional and not friendly at all. Then when it came time for shipping options again very unprofessional. If they dont like helping people maybe they shouldnt be working at a place like this !!

A Private User

I arrived before the store opened and was encouraged to come in to ship my packages anyway! I was in and out before the posted open time. On another recent occassion my client gave me the wrong address to ship to. Once the mistake was discovered the staff at this UPS Store went out of their way to devert the delivery address on a SATURDAY.....5 minutes before they closed!! Thanks!

Motivated Individual

I attempted to use this service as I have other UPS stores in the past. I was immediately rebuked upon requesting the service without being asked the size or weight of the package. "We dont do that here" I was told by a gentleman. I asked who in the area does, and was told that he didnt know anyone. Total lack of service or desire to work.

Joseph Fry

Worst UPS store ever, A lot of people dont know but the UPS stores are franchisees, not owned by UPS. Severe lack of customer service at this branch. Refused to take an over weight UPS returned ticket item. I had to take it to the UPS distribution center in Frederick.

Monsieur Woods

Manager is incredibly rude and selfish. Do NOT recommend.

Wells Sedan

Polite, Professional, Proficient!

Charles Gray

They are decent but not good